Senior IT Manager Resume ATLANTA, GA - Hire IT People

SUMMARY:

Senior Information Technology Analyst Innovative, results - oriented, and hands-on IT professional, with broad-based experience in delivering multiple technical continuity of operations solutions for complex, enterprise-wide IT infrastructure.
Business technology leader and strategy development expert with proven ability to successfully direct information technology, project management, and financial services operations.

TECHNICAL SKILLS:

Langages: C#, C++, ASP.NET, Java, JavaScript, PHP, VB.NET, VB Script, HTML

Software: Visual Studio 2010/2013, SharePoint Designer, Microsoft Office, Dreamweaver

Operating Systems: Windows 7/8.1/10, OS X/Yosemite/El Capitan

PROFESSIONAL EXPERIENCE:

Confidential, ATLANTA, GA

Senior IT Manager

Responsibilities:

Installed Category 5e/6 cabling throughout the office, and terminated in networking room
Installed network security cameras, key card access, and motion detectors.
Maintains company effectiveness by training, supporting and updating company software.
Manages all VOIP phones using 8x8 phone system.
Provide 24/7 IT services, on call troubleshooting and VPN services to employees and clients.
Troubleshoot all issues via mobile and onsite.

Confidential, AUGUSTA, GA

Analyst II

Responsibilities:

Installed network security cameras, key card access, and motion detectors..
Investigated reported issues and walked employees and clients through scripted protocols to rule out numerous problems.
Ran Networking drops and created Ethernet cables using crimping tool
Provide 24/7 IT services, on call troubleshooting and VPN services to employees and clients
Maintains company effectiveness by training, supporting and updating company software
Contracted out to Ingersoll Rand to help efficiency with help desk support, created a software in which users created tickets that were leveled in urgency and came with timers.
Supported all employees with any technical needs via support calls to company cell phone.
Managed AS400, Lotus Notes, and other critical software programs as well as Active Directory. Created scripts as an easy help guide for each system.

Confidential, AUGUSTA, GA

I.T. Analyst I

Responsibilities:

Ran Networking drops and created Ethernet cables using crimping tool
Utilize VPN and remote desktop to solve computer issues remotely.
Investigated reported issues and walked employees and clients through scripted protocols to rule out numerous problems
Networking support testing networking topology
Provided helpdesk support for all end users of proprietary software.
Update and maintain local intranet site using Dreamweaver as well as Active Directory
Edit system software using SharePoint to allow all employees to have access to documents and information that would better help them with IT checklist before contacting support.
Provide 24/7 IT services, on call troubleshooting and VPN services to employees and clients
Ability to multitask and complete objectives in high volume and hectic environments.
Utilize VPN and remote desktop to solve computer issues remotely.

Confidential, AUGUSTA, GA

I.T.SYSTEMS ADMINISTRATOR PROFESSIONAL

Responsibilities:

Provided helpdesk support for all end users of proprietary software
Created a sequence when performing Networking support testing networking topology
Ran Networking drops and created Ethernet cables using crimping tool
Managed all servers.
Installed network security cameras, key card access, and motion detectors.
Managed AS400, Lotus Notes, and other critical software programs as well as Active Directory. Created scripts as an easy help guide for each system.
Provide 24/7 IT services, on call troubleshooting and VPN services to employees and clients