SUMMARY:

• As an IT professional throughout my career, I have brought added value through technical, interpersonal and management skills; to organizations I have worked with.
• I am very motivated, articulate, and professional. I enjoy new challenges and overcoming them to succeed in driving the business forward using technology.
• I would be pleased if you would review my resume with these thoughts in mind, and I look forward to working with you.

TECHNICAL SKILLS:

Languages: C, C# .NET, C++ 6.0, Visual Basic .NET, Java Scripting, HTML, PERL, PHP, Shell Scripting (Power Shell, Bash, TCSH, etc), SQL, VBScript, COBOL, ASP, REXX, dBase, FoxPro

Platforms: Windows 2012, Windows 2008, Windows 7, Windows 2003 VMWare ESX(i), Linux, HP/UX, SUN OS 8, BSD, Novell Netware 3.x, Netware 4.x, Netware 5.x, Apple OSX, AIX.

Messaging: Exchange Office 365, 2013,2010, 2007, Exchange 2003, Exchange 2000, Exchange 5.5, Lync 2010, 2013 & Skype for business, OCS 2007, GroupWise 4.X and 5.x, Send mail, Postfix, Squirrel Mail, Bright mail, Ironport, FOPE, EOP.

Tools: Blackberry & BES, Citrix Metaframe, Citrix Presentation Server, TMG, SCOM, FIM, ISA 2000, ISA 2004, ISA 2006, IIS, McAfee Anti Virus, E - Trust Antivirus, Symantec Antivirus, Trend Micro Anti Virus, Hyena, Quest Migration Tools & Monitoring Tools, SMS 2003, SharePoint, Hitachi PAM.

Hardware: Dell, HP, IBM Servers, EMC DMX & VMAX, SCSI, Fiber, RAID levels 1-50, HP, IBM, and Compaq Servers, HP tape drives, Cisco Routers, CD Jukeboxes, 100 Base-T backbones, Hubs, Near Line Storage, Managed Switches, EMC Data Domain

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Lync Engineer

• Creating Lync migration plan to move to Skype for business for over 200,000 users.
• Day to day engineer activities which includes updating and planning changes for operations and assisting on the handoff. Assist operations in deep trouble shooting. Work with AD and other messaging teams within the bank. Working on Hybrid office 365 and on prem solutions. Worked on vantage to capture IM data for regulated and non - regulated users.

Confidential, Charlotte, NC

Systems Engineering Architect II

• Worked on Cyberark project for Windows and AD securing systems. PowerShell scripted reports and architected Cyberark solution to secure banks assets and reducing privileged access. Worked with team lead to reduce lead times by providing reporting information.

Confidential, Charlotte, NC

Systems Engineering Architect II

• Lead re-architecture and migrations for legacy bank cleanup. Migrate 750 users from legacy domains’ and rename accounts to standard ID’s. Worked with Lync 2010 and helped with migration planning to Skype for Business.
• Scripted account processes and automated where PowerShell or other scripting could be used. Worked on team effort to reduce access to least privileged access in Active Directory.
• Onboard legacy application and new application servers in an OU structure where we created GPO’s limit controls on the file and application servers. Move from KMS to AD based activation for Windows versions that support it, and more effectively manage licensing.
• Assist operation team with complex issues and worked cohesively as one team. Participated and lead cross team meetings to more effectively move projects forward. Add, modify and troubleshoot DFS environment and consider architectural change.
• Consolidate offices in AD as physical office space merges including sites, domain collapse, domain controller removal etc. Worked with the messaging team on O365 migration for non Ally employees.

Confidential, Charlotte, NC

Sr. Infrastructure Engineer

• Designed and maintain Lync 2010 federated deployment, and worked with Microsoft to pilot a Lync to Skype migration deployment. Build and maintain VMWARE ESX 5.1 and 5.5 environments. Build, design and migrate 3,000 mailboxes from Exchange 2010 / 2013 to Office365 using Hybrid/ADFS & Dirsync. Design architecture for migrations to Office365 and migrations to Exchange 2013 DAG’s across two datacenters.
• Build and maintain Active Directory 2008 R2 in multiple sites. Test and deploy GPO’S for users and computers across the enterprise. Migrate VMWARE storage from VMAX and VNX to lower TCO storage and increase productivity in the VMWare enterprise.
• Design and implement IronPort and proof point email security and move away from Microsoft EOP.
• Used PowerShell to in corporate automation in messaging environments. Work Tier III messaging tickets to resolve to completion. Currently working on building out DLP security for messaging infrastructure to protect Sarbanes and HIPPA data. Deployed office 365 for 2500 users for exchange.

Confidential, Matthews, NC

Sr. Engineer

• Brought on to design and migrate store email solution to Exchange 2010 and migrate users from Office communicator to Lync. Clean up. Re-promote DC’s with problems and ensure the environment is healthy, working on removing the last 2003 DC and moving the Forest and Domain to 2008 R2 function levels. Design and Build Payment Gateway DMZ forest with Windows 2012 and 2012 AD function levels between two sites for redundancy.
• Facilitated AD RAP and executed remediation plan to ensure the AD environment meets Microsoft’s recommendations. Upgrade corporate Exchange environment to Exchange 2010 SP3. Remediate RODC issues when there no RW domain controllers so the RODC environment can still be accessed by admins. Manage DHCP for distribution centers and built out scopes for the new Utah distribution center and the VOIP project.
• Manage PKI and ADFS environments in the corporate infrastructure. Built, designed and managed all Windows 2003, 2008 and 2012 servers for our responsible area. Manage and design AD corporate and store infrastructure including OU structure, ACL’s, GPO.
• Managed environments via PowerShell scripts I wrote to better automate the environment and make administration easier. Created a kiosk environment for distribution centers using Group Policy for hourly DC workers, so they have access to vital information. Built 5.1 ESX environment for deployment testing and DR using an iSCSI san with multiple hosts.

Confidential, Charlotte, NC

Project Leader Infrastructure

Responsibilities:

• As Project Leader on the infrastructure team it is my responsibility to ensure that the architecture is built correctly and business continuity is maintained. Primary lead on AD for 20 Global Sites with 30 DC / GC’s re-architecting domain controllers, sites and OU Structure for better performance; also use SCOM to monitor AD and other windows servers to monitor health.
• Worked on new Vmware environment, sizing to deploying for move from Ohio to Charlotte. Built Vmware 5.1 esxi for migration move from ESX 4.1 using both hosts on iSCSI and FC.
• Lead on SAN migration from EMC DMX to EMC VMAXE and VMAXE10K using openreplicator technology. Responsible for Windows 2000 - 2008R2 machines in the environment, both physical and virtual with a team of four. Currently leading server refresh project eliminating Dell blades and replacing with 1U VMware HAL approved machines to move from 60% virtual to over 90% virtual.
• Responsible for 3rd level support tickets, which I am responsible for troubleshooting and problem resolution. Act in a consulting capacity with the Email team when Exchange issues or architecture change is required.
• Implemented Data Domain de-deduplication technology into our backup environment to reduce storage by 80%, reduce replication between Data Domain replication partners and eliminated tape drive based backup. Assist with Netbackup as a secondary resource when primary is out of the office.

Confidential, Charlotte, NC

Active Directory Engineer

• As a member of the Windows and Active Directory team I am responsible in ensuring that global infrastructure is implemented properly and securely to ensure compliance and business continuity within our corporate forests & domains and our federated ADFS domains.
• Responsible for PKI Infrastructure and Security for corporate domains and VPN access to domains, DNS, DHCP, & GPO’s.
• Work with correlating teams by managing them and ensuring that baseline standards are adhered to which are from Microsoft best practices. Responsible for Unix AIX, HP/UX, BSD and Linux via active directory using middleware.
• Write scripts to manage and report data in AD and make modifications to object attributes in Active Directory. Work with FIM and MIIS infrastructure to ensure secure onboarding and manage elevated permissions using privileged access manager.

Confidential, Charlotte, NC

Technical Product Manager

• Managed development teams for BlackBerry’s BlackBerry Enterprise Server features and enhancements and was team lead for Active Directory enhancements to BES. Worked with customers BES enhancements I was responsible for, such as improvements with LDAP lookups and bindings, DNS service record lookups, Kerberos authentication and GUID lookups to use resource domains in BES 5.0.1 In the following release of BES 5.0.2 I was instrumental in architecture and launched single sign on for BES and for MDS/CS so handhelds could access corporate data securely with no credentials needed.
• This was implemented having BES leverage the s4u2proxy in AD. Also architected BES to become a metadirectory replication partner with AD, so we could unify one management interface for onboarding and off boarding.
• This robust feature set is scheduled to be released in the next major BES version and will be a read only replication partner making BES and equivalent of a read only DC. Come up with new ideas to have BlackBerry products work in customer complex AD and Email environments more efficiently by evaluating those environments and create a migration roadmap to the cloud.
• Led effort for BES in the cloud migrating email from Exchange 2007; to on-prem Exchange 2010, to Office 365. Interacted with Microsoft product teams to enhance Worked directly with Microsoft SCOM team to monitor instrumentation of future BES versions with the cloud. Built ESXi production environment for software testing department to test multiple versions of BES.
• Was instrumental working with partners such as Microsoft, Google, and Novell on creating open LDAP connectors using AD domains, ADFS and openLDAP standards. Manage VMware lab for product testing using an EMC CLARiiON for storage in an HA configuration.
• I was a recurring speaker at WES (Wireless Enterprise Symposium) and BlackBerry World conferences.

Confidential, Charlotte, NC

AD & Messaging Consultant

• Consulting support of a 12,000 user Exchange environment providing recommendations for AD, Exchange and BlackBerry architecture, design and support. Worked to provide a better active / active - passive / passive Exchange 2003 cluster; recommended new disk configurations to maximize iOPS to performance ratios. Created and managed corporate AD and GPO structure. Wrote scripts to maximize support efficiency and reduce repetitive tasks. Designed BES to deliver applications to HH devices to maximize efficiency for the sales force.

Confidential, Charlotte, NC

Active Directory Consultant & Messaging

• Integral part of the migration team moving from Exchange 2003 cluster to Exchange 2007 CCR multi site environment for 27,000 users. Manage and conduct security and best practice sweeps of the systems and monitor systems proactively to ensure health and stability of the environment. Support clients after migration and ensure that systems are maintained. Utilize SharePoint and move away from Public Folders. Create a DR plan utilizing DPM and snap technology. Automate processes by scripting to reduce time and improve efficiency with power shell and visual basic scripts. Work with internal marketing teams to bring adoption of new messaging product to user base and drive adoption of new features. Monitor Active Directory and Exchange servers via MOM / SCOM.

Confidential, Charlotte, NC

Messaging, Platforms & Active Directory Consultant

• Responsible for designing architecture, implementation and execution of directory servers and messaging solutions. Design and deploy exchange 2007 CAS, Hub Transport, Edge Servers, Mailbox Servers including CCR, LCR, SCR and SCC deployment. Deployment of Exchange 2007 Solutions on Windows 2003 and Windows 2008 servers on physical servers, ESX and Hyper-v.
• Deployed read only domain controllers in alternate data centers for customers. Implemented backup and monitoring solutions for directory services and email.
• Deploy and support Exchange 2003 solutions on distributed and centralized environment. Prepare health checks and best practices for customers. Engaged customers on a presales basis to support the sales team to enhance the customers experience and understanding of our current offerings.
• Principal Consultant and architect on M3’s largest migration in company history (40,000 mailboxes) which I architected and implemented the Exchange 2007 central design to support a migration off a distributed Notes/Domino Environment for 20,000 users using Exchange Migration Manager from Quest. Design consolidated 12 servers across geographies to a four node Exchange 2007 CCR cluster with 3 hub transports, 3 CAS servers and 3 edge transport servers in the primary data center in Detroit. Part of TAP Exchange 2010 program and early adopters.
• BES Support and services in Professional Services Group