TECHNICAL SKILLS:

Routers: Confidential Routers GSR12K (IOS), ASR9K (XR), 7600, 7200, 7500, 3800, 2800, 3600, 2600, 1800, 1700, 1600, Juniper Routers M10, MX480 (JUNOS)

Switches: Confidential Catalyst series, Nexus 7K, Nexus 5K, Nexus 2k FEX, Nexus 1000V, 6500, 4000, 3700, 3500, 2900, Acatel 7750, Nortel Passport 8600

VoIP: Confidential 8.x 9.x and 10.x), call manager express (CME), Confidential gateways and gatekeeper, Confidential Unity, Unity connection.

Protocols: OSPF, IS - IS, EIGRP, Confidential, VLAN, STP, RSTP, 802.1Q, GLBP, HRSP, VPC, VXLAN, FabricPath, OTV, VDC, FEX, Gateway, Gatekeeper, Trunk (SIP/H323), H323, MGCP, SIP, MPLS, L3VPN, VPLS, E-pipe, MPLS TE, Fast-Reroute, PIM (Sparse and Dense mode), RP, MSDP, RSVP, IP precedence, DSCP, QoS group, WFQ, PQ, CQ, LLQ

Monitoring: Statseeker, Ciscoworks, Solarwinds, Compuware, Tivoli, IP Monitor, Confidential Network Analysis Modules, Solarwinds, Wireshark, Remote probes

PROFESSIONAL EXPERIENCE:

Confidential, Fife, WA

Tier 3 Technology Architect

Responsibilities:

• I am responsible first and foremost to our customers, to provide timely and accurate resolutions for escalated network issues.
• We support all flavors of Confidential technology, from collaborations suite, route /switch datacenter infrastructure devices and protocols, edge network security (typically the Confidential product line - occasionally Checkpoint / Sonic wall), and wireless AP’s and controllers.
• With the business model supported, it’s mandatory to have a working knowledge of all these parts and how they operate within a network. In addition to break fix, escalation, and configuration work, I also engage current customers in a pre-sales roles.
• When “wearing this hat”, I am able to engage the customer and inquire as to their current needs, and ask the necessary questions to determine future opportunities.
• I am well versed in CCW and the QPT tools on CCO, utilizing as aids for quotes, BOM’s, and finishing out SOW’s.
• Data switches 3500, 3600, 4500, 6500, Nexus 5k, 7k, 2k FEX, 1kv. Various layer 2 technologies, such as VLANS, VTP, 802.1q trunking, STP, Etherchannel, Nexus specific VPC, VDC, VXLAN, OTV, FCoE, Fabricpath, among others.
• Security services utilizing Confidential, site to site VPNs, and all other filtering.
• Involved in all US based offices network refreshes. This included replacement of all infrastructure switches and routers, change IP scheme, and changing voice platforms to new ip addresses, testing and verifying everything was functional for Monday office opening.
• Wireless AP and Confidential WLC configuration, troubleshooting, and support.

Senior Engineer

Confidential

Responsibilities:

• Maintained and tracked all global portal activities throughout the merger process along with all re-branding activities.
• Collaborated with all leaders & IT teams on the routing work for day 1 cutover.
• Created global SharePoint site to allow teams to share information and documentation.
• Met challenges of combining global teams and tasks.
• Maintained current versions of all monitoring software and keep inventory up to date.
• Maintained alerting systems for outages.
• Support is required 7x24x365 for all bases within the Confidential area.
• All devices within the AOR network were Confidential, from high end 7600 platform down to edge switched.
• Major peering with DISA supported and configured via Confidential knobs and tuning mechanisms.

Confidential, RTP, NC

Senior NCE

Responsibilities:

• Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.
• Analyze network data to determine network usage, disk space availability, or server function.
• Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, Confidential, VoIP, and related networking equipment.
• Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
• Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.

Confidential

Senior Network Engineer

Responsibilities:

• Analyze network data to determine network usage, disk space availability, or server function.
• Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
• Configure security settings or access permissions for groups or individuals.
• Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
• Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.

Confidential, Salt Lake City, UT

Network Engineer

Responsibilities:

• Configure and maintain statewide K-12, state educational, and critical state network infrastructure.
• Maintain logs of network activity.
• Provide telephone support related to networking or connectivity issues.
• Create or update technical documentation for network installations or changes to existing installations.
• Configure wide area network (WAN) or local area network (LAN) routers or related equipment.