Resume IT SPECIALIST MECHANICSBURG, PA - Hire IT People

SUMMARY:

Energetic individual; able to learn quickly, detail - focused worker, able to process documents and utilize technology, experienced in customer service, able to present a friendly and professional demeanor.
Good ability to work independently and to work well with others.
Ability to communicate well with supervisor, peers, and the public as necessary.
Knowledge of administrative and clerical procedures. Knowledge of processes and principles for providing customer and personal services.
Knowledge of postal regulations and manuals Knowledge in using a variety of software programs (e.g., word processing, databases, spreadsheets, graphics, electronic mail, internet)

TECHNICAL SKILLS:

Utilized knowledge of various computer programing languages such as .NET, JAVA, Visual Studio, Oracle SQL, HTML, CSS, C#, C++, and JavaScript to perform duties in support of system integration

PROFESSIONAL EXPERIENCE:

IT SPECIALIST

Confidential, MECHANICSBURG, PA

Responsibilities:

Responsible for analysis, clarifying requirements, programming, testing, implementation, coordination, and maintenance for detailed systems and program coding for Confidential Refresh.
Modified program specifications or similar documents showing program interrelationships, inputs outputs, file sizes, file contents, and concepts to ensure compliance with operating procedures on Confidential .
Provided assistance to customers, user representatives, and IT (Information Technology) personnel regarding a variety of IT matters related to special projects, unique maintenance problems, and assigned tasks.
Provided assistance to the analyst team with studies and fact findings to actual work processes.
Analyzed requirement documents, check feasibility of design alternatives, and modify test plans and use cases.
Developed IT-related technical documents and equivalent documentation in connection with established practices for Confidential .

MAIL AND FILE CLERK

Confidential

Responsibilities:

Consolidated, sorted, and dispatched all official mail by the most economical means necessary.
Ensured that mail correspondence is dispatched within 24 hours of receipt.
Updated and maintained office files including regulations, publications, procedures, and forms on how to conduct official mail.
Requested additional funds for customer accounts before the account falls below $5,000.00, and monitored accounts to ensure appropriate funds are deposited into the account.
Provided customer support to help answer customer inquiries about mail services.
Provided customers with reports documenting mail costs for their services.

LOGISTIC SPECIALIST

Confidential

Responsibilities:

Advised the customer of the customs requirements for the articles being mailed.
Accepted funds made from the sale of stamps, money orders, stamped envelopes, and Postal Validation Imprint tapes.
Operated Integrated Retail Terminal that prepared daily financial reports.
Sorted and distributed incoming and outgoing mail.
Delivered accountable and ordinary mail to customers.

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