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Senior Crm Developer Resume

Irving, TX


  • Over 7yrs of experience in Information Technology with a strong background in MS Dynamics CRM, C#, .Net, XML, HTML5 and JavaScript.
  • Experience in Microsoft Dynamics CRM and Dynamics 365 integration with existing external applications.
  • Have good experience of SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services), Dashboard customization with complex charts built from SSRS.
  • Experience working on NET 4.0/3.5,C#,VB.NET, ASP.NET,XML,XSLT,DHTML, ADO.NET, Web Services, WCF, WPF, LINQ, Generics, Java Script, AJAX, OOPS, HTML, CSS, Win Forms, Web Application, SQL Server 2012/2010/2008 R2,Oracle CRM - On Demand, MS Dynamics 2013 2015 and 2016.
  • Documentation of functional requirements and design of CRM, based on business processes of the client organization.
  • Expertise in developing and deploying plug-ins, custom workflow activities and java script extensions for MS CRM.
  • Good experience in creating and managing Entity Relationships& Relationship Behaviors, Form Customization, View Customization and Ribbon Customization using Ribbon Workbench and Ribbon editor.
  • Experience integrating MS CRM with Outlook and Email Router/
  • Having good experience on data migration analysis, testing and data migration development, CRM up gradation testing.
  • Follow the company schedules and events, developed permanent, temporary web applications.
  • Developed client-side website (both back-end and front-end) and participated designing database structure.
  • Extensive experience in developing SQL queries and database objects: Tables, Views, Stored procedures, functions.
  • Experience in developing web applications using .Net Framework, ADO.Net, ASP.Net, C#, JavaScript.
  • Extensive experience in handling Internet Information Server (IIS), Creating and configuring the virtual directories, map them to physical folders and configuration of the applications for domain authentication, Data Transformation Services (DTS) in SQL Server 2008.
  • Expert knowledge in designing and normalization of relational database, creating complex database queries using SQL queries, stored procedures, Functions, Views, Indexes and Triggers, Rules, Defaults, user defined data types and functions in SQL Server.
  • Adapted Model-View-Controller (MVC) frameworks for developing web applications using AngularJS.
  • Developed Web applications using ASP.NET 4.0, C#, MVC5, Entity Framework.
  • Have good experience of SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services), Dashboard customization with complex charts built from SSRS. Proficient in building Web User Interface (UI) using HTML5, DHTML, XHTML, CSS3JavaScriptand Angular JS that follows W3C Web Standards and are browser compatible.
  • Hands-on experience with Reporting Tools SQL Server Reporting Services (SSRS), creating ETL packages using SQL Server Integration Services (SSIS), SQL Server Tuning Advisor.
  • Hands on experience using Source Code Control Systems like MS Visual Source Safe, Subversion and TFS.
  • Experience in writing Unit test cases & developing System Test cases
  • Experience with full life cycle implementation of business solution including requirement gathering, prototype designing, coding, data base/data mart setup, report development, testing, UAT deployment, production and ongoing product support.
  • Strong communication, organizational and interpersonal competencies along with detail oriented and problem solving skills in the technology arena.


Languages: .NET4.0/3.5/2.0,ASP.NET4.0/3.5/2.0, MVC,VB.NET,C#,XML, Web Services, WCF, WPF,, Win Forms, Web Forms, T-SQL, PL/SQL

Server Scripting: ASP.NET /3.5/4.0/4.5

Client Scripting: JavaScript, JQuery, VB Script, JSON, Angular JS.

Web Technologies: AJAX, XML, XSLT, SOAP, CSS, HTML, Fetch XML, Web Parts, WCF, WPF, LINQ, WSS.

Database: SQL, PL/SQL, T-SQL, SQL Server 2008 R2/2010/2012

Development Tools: Visual Studio 2010/2012/2013 Team Edition and MS Dynamics CRM 2011, 2013, 2015 and 2016, XRM Toolbox, Ribbon Workbench.

Versioning: Team Foundation Server (TFS), Visual Source Safe(VFS),Subversion, Tortoise SVN.

Web Server: Internet Information Services (IIS),SSRS,SSIS,MS Dynamics CRM

Operating Systems: Windows 10/8/7/XP, Windows Server 2008, linux.


Confidential, Irving, TX

Senior CRM Developer


  • Involved in functional analysis, design documentation, requirement gathering and development.
  • Performed Implementation of CRM 2016 On - Premises in the organization.
  • Developed both managed and unmanaged solutions in CRM 2016 and Dynamics 365 to support the enhancements and published the customizations in to the system.
  • Using XRM Toolkit to integrate with CRM Web Services - REST/SOAP based integration with Jscript.
  • Involved in various meeting held based on upgrade of the current CRM 2016 version to the Dynamics 365 version
  • Implemented ODATA endpoint on entities like Accounts / Leads / Contacts / Opportunities and other Custom Entities.
  • Worked with CRM features like New Security Features, Enhanced Business Rules, and Hierarchy Visualization.
  • Creating Custom CRM entities, this also includes configuration, interfaces, forms, etc.
  • Created many Web Resources, Plug-in, and Workflows. Entities, Relationships.
  • Worked on customization of ribbons using Ribbon Editor Tool.
  • Performed full cycle deployment for solutions with new features and enhancements in to production
  • Developed custom plugins using C#, SQL and JavaScript in agile development environment
  • Performed uploading of data in to the Business Entities.
  • Performed integration of CRM with .NET through IFRAMES .
  • Performed Sitemap Editing and Ribbon Customizations.
  • Implemented Power BI visualizations to Microsoft Dynamics 365 personal dashboards
  • Experienced in Created SSIS packages to automate the process of extracting data and load it to MS Dynamics CRM. .
  • Developed dynamic reports using CRM reporting interface and SSRS deployed it on the CRM that we used in the application depending on roles.
  • Worked on dashboards. Surveyed variety of users to develop customized dashboards per their security roles.
  • Developed Duplicate detection rules to prevent Duplication in Cross entities.
  • Used ASP.NET as data access middleware for retrieving OData and updating records in database.
  • Arranged and created Oracle Siebel entrance application and effectively incorporated different web advances, for example, JavaScript, XML and XSLT onto the Siebel front end.

Environment: Dynamics 365, MS Dynamic 2016, XRM Toolbox, Ribbon Workbench, Asp.Net4.0, MVC, C#, .Net, HTML, IIS, Visual Studio2013, jQuery, T-SQL,SSIS,SSRS,SQL Server2012, Fetch XML, Web Services, Windows XP, Java Script .

Confidential, San Francisco, CA

Senior CRM Developer


  • Enhance MS Dynamics CRM 2016 usability by designing and optimizing navigation, forms, and layouts.
  • Used Advanced Find feature of MS Dynamics CRM 2016 and created multiple views of System entities.
  • Customized Microsoft Dynamics CRM 2016 organizations at the form, entity, relationship, reports, workflow, dialogs, and business unit/user role permission level
  • Created Custom Web resources using Java Script to validate forms.
  • Customized Dashboards based on the custom views, reports and charts.
  • Created organizations, business units, groups and their relationships.
  • Customized the Sitemaps, UI and used Ribbon Work Bench to customize the ribbon which is a replacement of the toolbar in all the recent Microsoft Applications
  • Created and validated Views, User Controls, Models, View Models and Controllers using MVC5 Framework with Razor Syntax and Used jQuery for Client-Side Scripting.
  • Customization of Microsoft Dynamics CRM system, based on functional requirements of the client and use of out-of-the-box features, required configuration and customization for various functionalities and requirements.
  • Documentation of functional requirements and design of CRM, based on business processes of the client organization.
  • Provide input and advice regarding Microsoft Dynamics CRM capabilities and functions to client organizations, in relation to current business processes and effort estimation for configuration, customization and documentation
  • Designed different components using C# language and used Exception handling, Error providers to handle exceptions.
  • Developed the necessary Stored Procedures and created Complex Views using Joins for robust and fast retrieval of data in SQL Server using T-SQL.
  • Involved in testing of application by Unit Testing, Integration Testing, User Acceptance Testing (UAT) and End User Support.
  • Extensively Designed and implemented Data Integration and ETL processes with SQL Server Integration Service (SSIS) packages to make data available for reporting purpose within a data warehouse.
  • Worked with Team Foundation Server (TFS), which stores all code, as well as a record of all changes and current checkouts in Project.
  • Developed C# plug-ins for several Microsoft Dynamics CRM 2016 solutions (including CRM as web services).
  • Wrote JavaScript for form customizations, which included the use of JQuery, ODATA (REST), and FetchXML.

Environment: Microsoft Dynamic CRM 2016, ASP.Net, MVC, Visual Studio 2013, SQL Server 2012, C#, .Net Framework, MS Outlook, HTML, Entity Framework, JavaScript, jQuery, CSS, TFS, SSIS, SSRS Reports


CRM Developer


  • Responsible for overseeing the company's requirements, development, testing and deployment of Microsoft CRM projects
  • Install, configure, and Manage Dynamics CRM server.
  • Customization of application using JavaScript and Visual Studio 2012.
  • Creating custom entities, Views, forms, Ribbon, Sitemap, and Web Resources.
  • Customized Dashboards based on the custom reports and charts created Used Visual studio test project and performed unit testing including both automated and manual testing.
  • Customized Sale module and entities of leads, account, contact and opportunities per the business process.
  • Extensively used application capabilities such as queues, activities, data import, charts and dashboards
  • Used JavaScript on Load, Save and Changed event of CRM control.
  • Generated various reports with drilldowns, calculated members, dropdowns from the cubes by connecting to Analysis server from SSRS.
  • Developed OLAP cubes, wrote queries to produce reports using SQL Server Analysis Services (SSAS) and Reporting Services (SSRS), Dashboards.
  • Development of plugins, Custom Workflow using C#.
  • Involved in the design, development and support of Charge Code Assignment using Microsoft Dynamics CRM 2015, Scribe Insight, SSRS, and SQL Server.
  • Implement ASP.Net Project with MS CRM using Web Services.
  • Developed out-of- box workflows and custom workflows for CRM 2015based on user needs.
  • Used MS Dynamics CRM SDK, WCF, XRM and LINQ to interact with data from the CRM system
  • Developed strategic training materials and deliver administration, managing, and end user training on how to get the most out of their CRM implementation.
  • Provided Road maps for future CRM enhancements.
  • Maintained Client Databases in SQL Server 2012 and wrote complex queries
  • Used joints and tables to derive reports from client databases
  • Used the Report Designer in SQL Server Reporting Services(SSRS) to make reports
  • Used Microsoft CRM workflow functionalities to customize company’s business needs

Environment: MSCRM 2015, MS SQL Server 2012, XRM Toolkit, SQL Server Reporting Services, TFS, Visual studio 2012, C#, Plug-in, Java Script, HTML, XML, SSAS, OLAP, LINQ, WCF Services


.Net Developer/ CRM Developer


  • Upgrading the plugins and custom workflow libraries code to use the Microsoft Dynamics CRM SDK libraries, Messages etc.
  • Upgrading the JavaScript, form design etc. to Microsoft Dynamics CRM 2011 format.
  • Migration of Data from Microsoft Dynamics CRM 4.0 to Microsoft Dynamics CRM 2011 .
  • Reconfigured the Auditing of System and entities in Microsoft Dynamics CRM.
  • Upgraded the reports in Microsoft Dynamics CRM 2011 to execute efficiently and correctly.
  • Designed and executed the cutover phase strategies to move the load from Microsoft Dynamics CRM 4.0to Microsoft Dynamics 2011
  • Involved in setting up a Microsoft.NET and SQL Server competency center
  • Involved in the first sale of a VB.NET migration project
  • Implemented ASP.NET built-in validations in Web Forms
  • Used Service Oriented Architecture(SOA) approach for design and developing distributed applications using WCF and Web services
  • Implemented SCRUM framework for agile software development
  • Widely working with User Interface utilizing HTML5, DOM, COM, CSS, Bootstrap, Java Script, JQuery, JSON Data and Angular JS.
  • Widely Working with Whole information base moving to LINQ, Entity Frame work to SQL Server 2008(Stored Procedures, triggers, tables, Views, and so forth)
  • For User's data and partner ID's Supervisor ID's checking in DB reports (SSRS, SSIS utilizing BI) for that Using SQL server 2008 and SQL server Management studio
  • Involvement in SSRS/SSIS and other related SQL Server related assignments
  • Break down, create and test new frameworks utilizing MVC 3 with C#/ASP.Net.
  • Make SQL based reports utilizing SQL Server Reporting Services (SSRS) with parameters and put away strategies.
  • Utilized SSIS to fare and import information
  • Make SQL Server databases, tables, sees, put away strategies and database reinforcements utilizing SQL Server Management Studio
  • Compose WCF Service and Operations Contracts used by tablets.
  • Change settings in web.config record as indicated by application needs
  • Interface with client to find out their prerequisites

Environment: SQL Server2008, Visual studio 2010, .NET Framework 2.0, ASP.NET, C#.NET, HTML, JavaScript, CSS 3

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