SUMMARY:

• Overall, having 6 years IT experience within that 3+ year of Robotic Process Automation (RPA) implementation dealing with Open Span, Blue Prism .
• Hands on experience in implementing Robotic Process Automation (RPA) using an Open Span tool across different platforms.
• Good knowledge on other RPA tools like BluePrism, UI path, Automation Anywhere.
• Expert knowledge of Object Oriented Programming (OOP) concepts.
• Worked on Integrating applications like (Web, Services, Mainframe, MS Office, GUI, Outlook, etc.) using workflow, automation tools.
• Hands on experience in implementing end to end automation solution, which involves analysis, feasibility study, technical feasibility study, designing architecture, development, testing and deployment of automation solution.
• Designed, Developed and tested Bot tasks using Openspan .
• Automated numerous routine tasks using Open span, thereby reducing manual intervention.
• Developed custom DLL binary files in Visual Studio for use in Pega OpenSpan Studio.
• Proficient in all phases of Software Development Life Cycle (SDLC), and Agile and Scrum model.
• Developed Automations using Pega Robotics (OpanSpan), which is used for automating business process workflows.
• Knowledge of AP, AR.
• Performed process assessment, deep dive, RPA feasibility of processes for gold standard claims process Bulk risk and Electronic Debit process areas involving the web, mainframe and windows based applications.
• Involved in different testing’s like - Manual, Automation, Web based.
• Strong knowledge and implementation experience with .net Framework 4.6/4.5/4.0/3.5/3.0, C#. NET, VB.NET, ASP.NET, ADO.NET, MVC, HTML5, Bootstrap, JavaScript, jQuery, AngularJS, XML, Entity Framework, Visual Studio.NET 2015/2013/2012/2008/2005, IIS 5.0/6.0/7.0, Ajax.
• Quick learner and adaptive to new and challenging technological environments.

TECHNICAL SKILLS:

Microsoft Technologies: Restful service, Entity Framework 6.0, Excel

Web Development: ASP.Net, AJAX, JavaScript, SOA, Web Services, MVC, MVP, MVVM, AJAX toolkit, jQuery, HTML, DHTML, CSS, XML, XSL

Languages: C#, VB.NET, XML, T-SQL, PL/SQL

Middleware: ADO.NET, Entity Framework 4.0/5.0, LINQ

Databases: SQL, MySQL, Oracle 10g

Source Control: TFS, Visual Source Safe 6.0, SVN

Reporting Tools: Excel Reporting, HTML Reporting, SSRS

Automation Tools: Openspan, Blue Prism, UIPath

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

RPA Tech Lead

Responsibilities:

• Understanding and analyzing business requirements and translated high-level business requirements into functional specifications and workable requirements.
• Collaboration with the business, directed Release Management, Configuration Management, Enterprise Business Relationship Management, Business Requirements.
• Used Agile/SCRUM methodologies to monitor, steer and develop project objectives and created Product Backlog, Sprint Backlog and managed User stories.
• Involved in sprint planning, sprint sizing, sprint retrospective sessions with client.
• Collaborated with offshore and onshore team to deliver deliverables on time.
• Worked on multiple web (Salesforce, Equifax, Lending Space), windows and mainframes applications.
• Involved in 6 End to End RDA process in OpenSpan.
• Involved in 2 End to End RPA process in Blueprism.
• Worked in processes like Mortgage, Fraud and AML.
• Hands on Agile desktop to automate the RDA process and worked on interaction framework.
• Audited automations to ensure automation quality and stability according to coding standards.
• Created reusable automation framework with Meta-Bots and reusable libraries with data externalization for RPA implementation.
• Created external scripts using VBS, VBA and integrated to achieve process automation.
• Provided Exception handling at every possible scenario for a robust error-free development.
• Worked closely with Process SME's to translate process in to Process Definition Document (PDD) & Solution Design Document (SDD) and educated SME's to work with Bots in production.
• Implemented TFS and OMC for integration and deployment of code.
• Performed stress test for bot Scripts to prove the scalability and stability of RPA code.
• Experience in Troubleshooting and Debugging automations for bug fixes.
• Involved in Unit, UAT and CAT testing.
• Participated in project work to ensure that solutions designed are supportable and maintainable and that the application management is well prepared to support deliverables of the project and portfolio optimization.
• Extensively worked on debugging application for fixing bugs and involved in production support.

Environment: Open Span Studio 8.0, Visual Studio 2015, Blueprism 5.0, XML, HTML, Java, My SQl .Net,C#, Oracle, MS Access.

SR. Open Span Developer

Responsibilities:

• Understanding and analyzing business requirements and taking the ownership for different process in the on-demand application.
• Participated in online meetings to demonstrate the capabilities of the RPA for ongoing projects and potential clients.
• Gathered business rules and requirements and converted it to automated process using the OpenSpan Studio.
• Worked on OpenSpan Desktop Automation for manual processes, modified user interfaces and added procedural/process guidance to workflows.
• Implemented End to End Robotic Process Automation (RPA) for 6 processes.
• Worked on different adapters like Application and web.
• Responsible in defining RPA automation strategy for a process involving mainframes, web service calls and web applications implemented.
• Developed custom DLL binary files in Visual Studio for use in Pega OpenSpan Studio.
• Experience in Troubleshooting and Debugging Pega OpenSpan automations for bug fixes.
• Involved in creating, developing and maintaining Management Information Reporting of Automated processes in MS Access, excel and MS SQL (through MS Access front end).
• Updated the defects and issues in QC and participated in code migrations.
• Analyzed the test results for failures, actively participated in project status meetings and enhancement meetings related to testing.
• Involved in the centralized infrastructure for maintaining several robotic processes across the organization.
• Involved in production support, SIT bug fixes of applications developed in OpenSpan.
• Maintained the code using the source tree version tool and migrated the code different environments (Dev\Test\Production).

Environment: Open Span Studio 8.0, Pega Robotics Studio, Blue Prism 5.0, Automation Anywhere 10.1, XML, HTML, Java, Java, J2EE, JavaScript, Angular JS, .Net, C#, Oracle SQL.

RPA Developer

Responsibilities:

• Involved in design, development and implementation of Automation process using OpenSpan.
• Participated in meetings to demonstrate the capabilities of the RPA for ongoing projects and potential clients.
• Participated in regular discussions with the client and analyzed the requirements.
• Analyzed and articulated business requirements from user interviews and converted them into technical specifications.
• Analyzed the requirements and guided users to give correct requirements.
• Developed OpenSpan automations to reduce Average Call Handle Time.
• Created automations using OpenSpan to improve the user's ability to improve policy creation time (reduce from 10 mins to 5 secs).
• Customized the existing automations and added the new business requirements for existing applications.
• Created RPA structure and team along with production support, designed and developed RPA solutions to accelerate Business processes.
• Involved in the creation of different tasks for both RPA & RDA.
• Implemented different methods in the automation process.
• Worked independently on the project and handled the issues.
• Automated different processes for the application development.
• Strong ability to convert business logic/requirements to automations.
• Coordinated with different teams to ensure the successful running of the application.
• Proactively designed RPA Tasks as per application and business requirements.
• Effectively identified, debugged and resolved bug issues in OpenSpan Studio using the debugger.

Environment: OpenSpan 7.0, Pega Robotics Studio, Blueprism, UIPath, XML, HTML, Java, .Net, C#, Oracle SQL.

Pega Open Span Developer

Responsibilities:

• Designed & developed of Data Model, Access Group, Process flows, Activities and UI properties.
• Understanding the technical requirements from business requirements.
• Troubleshoot and Communicate with PEGA Support to resolve technical issues which require Hotfix.
• Co-ordinate with other teams to sync up the common code changes of both the applications.
• Worked more into Integration or connecting with many external different applications and providing service to consuming application.
• Involved in design and development of Data Model, Class Structure, Access Group, Process Flows, Activities and UI properties.
• Designed and developed Class Structures, Workflows, and Rule sets as well as integrating the application with external systems using File Services.
• Created agents which will run in the background to sending Correspondences, to generate daily, weekly and monthly reports.

Environment: Pega PRPC 6.2, OpenSpan.

.Net developer

Responsibilities:

• Developed the application using ASP.NET, C# with SQL Server 2008 as backend.
• Implemented the Object-Oriented programming concepts in developing ‘Tracking’ and ‘Statistical analysis’ modules using ASP.Net MVC4.0.
• Implemented Model-view-controller (MVC) web development.
• Created User Controls, Data Access Layer, and Business Logic Layer Classes using C# and ASP.Net 4.0 for web pages.
• Created Client side validations with JavaScript and Server side validations with ASP.Net 4.0.
• Involved in creating .NET Reports to present the data in different views.
• Created a PHP MVC framework that separates data, action, and view modules for rapid development of backend administration and maintenance.
• Participated in the whole life cycle of the project, including the design phase of the project, which was designed using ASP.NET, C# and ADO.NET.
• Involved in designing and developing the UI with various controls (Data Grid, Data List, Textbox, Calendar, List Controls, Dropdown box, Validation Controls etc).
• Used Grid View Controls to display data from the database with paging and sorting.
• Involved in designing of Master Pages, Content Pages, Themes, Skins, Web parts and Worked with Script Manager and Update Panel in AJAX Server Control to develop the GUI.
• Designed user control for re-use of UI functionality.
• Responsible for maintaining versions of source code using Team Foundation Server 2010.
• Extensive Use of Session Management, View state and Cookie(s) to maintain state in the applications.

Environment: MVC 4.0, VB.Net, ASP.NET 3.5/4.5, SVN, ADO.NET, HTML, SQL Server 2008, Web Services, CSS, JQuery /JavaScript, IIS, Visual Studio 2010, SSRS.