Director Application Delivery Resume Oregon - Hire IT People

SUMMARY

Over 20 years of IT experience specializing in software development, project management, integration and implementation
Over 5 years of leading, scaling and implementing global solutions leveraging SOA, object oriented and domain driven design
Dedicated team player for 16 years at Confidential - Confidential, took on increasing responsibilities from Programmer to Team Lead to Director of application delivery
Results, relationship and customer oriented professional with great communication and analytical skills in transforming business needs into business solutions
Implemented ERP and CRM projects globally across 90 sites in USA, Canada, Australia, and Europe for Confidential - Confidential
Lead a team of 40-member team globally with $6million staff budget and $20million project budget

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Director Application Delivery

Confidential, Oregon

Responsibilities:

Launched highly scalable configurator API that responds in milliseconds for millions of transactions per hour for Configure-Price-Quoting tool used by sales and customers to handle $3 billion worth of incoming orders
Improved customer service and customer engagement by 60% by reducing click-count and integrating call tracking, case and mobile field service management using Pega platform
Rolled out SalesForce Multi-Org for Europe and Australia and introduced custom price change and opportunity management with multi-currency and multi-language support
Designed and managed onsite / offshore outsourcing model and brought overall development and support cost by 20% while enabling 24X7 global support
Implemented SOX propelled Confidential to do IPO and go public
Negotiated $10 million SAP ERP software contract
Reengineered on-prem ERP legacy monolith applications into distributed, highly scalable components and modules and introduced mobile UI by leveraging open source tools and frameworks like PrimeFaces, ReactJS, GIT, Firebase, NoSQL

Software Development Manager

Confidential, Oregon

Responsibilities:

Reduced financial close time from 2 weeks to 2 days by eliminate, automate, speed up approach
Increased revenue by 20% implementing multiple projects resulting in reduced user data entry effort, increasing data accuracy and integrity
Developed, managed and supported home grown ERP system
Implemented Agile / Scrum methodology into the organization and increased product usability and adoption of web applications by 30%
Implemented Integration projects for customers and vendors in Manufacturing industry
Managed cross functional ERP/CRM and web applications teams to support accounting, sales and customer service teams
Lead software design, development testing, coding standards, SDLC and release management

Software Development Manager

Confidential

Responsibilities:

Developed custom add-on modules for Confidential ERP
Managed 6 highly talented software developers and delivered solutions that helped run several manufacturing plants across Asia pacific
Managed Confidential with vendors and customers using Gentran and handled various Confidential and Confidential mapping

Software Engineer

Confidential

Responsibilities:

Developed distribution modules for Unilever and helped implement in 25 facilities in India
Helped with change management and level 2 service management for customers