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Crm Developer Resume

SUMMARY:

  • 8 years of experience in Software development with specialization in Confidential Dynamics CRM implementations
  • Hands - on experience working with several Confidential Dynamics CRM versions (4.0, 2011, 2013, 2015, 2016 and Dynamics 365) and deployments (on-premise and online)
  • Experience implementing Sales, Marketing and Services modules in Confidential Dynamics CRM for multiple clients
  • Expertise in managing CRM customizations which includes designing new entities and their relationships, configuring security roles, defining business rules and designing forms and dashboards
  • Proficiency in client-side scripting using JavaScript and server side programing with Plugins and Custom workflows using C#.NET to extend the capability of Dynamics CRM system
  • Experience developing HTML, Silverlight add-ons for enabling additional functionality for Dynamics CRM system
  • Expertise in developing Windows services, Scheduled tasks and Worker roles to ensure seamless integration of the Dynamics CRM system with upstream and downstream legacy systems
  • Experience developing fetch-xml based SSRS reports and other utility tools using C#.NET to automate and ease CRM development and deployment
  • Extensive experience in migrating CRM implementations to an upgraded version (CRM 2011 to CRM 2013 & CRM 4.0 to CRM 2015)
  • Proficient working on Agile software development methodology, Waterfall and Rapid application development
  • Highly knowledgeable on Azure development and deployment
  • Strong analytical, documentation and communication skills

SKILL SET:

Programming Language Skills: C#.NET, ASP.NET MVC, JavaScript, HTML 5, JQueryAngular JS, Knockout JS, Windows PowerShell, CSSXML, JSON, Silverlight 4, C, C++

D atabase Skills: SQL queries, Stored Procedures, MDX, SSIS, SSASSSRS

Server-side Technologies Proficiency: Windows Services, WCF for SOAP/REST API’sMicrosoft Azure, Entity Frameworks, Linq, MS Fakes

Framework: Unit Testing, Odata, AJAX, Workflows

Software Tools Proficiency: Visual Studio, Dynamics CRM 4.0/2011Dynamics CRM 2013/2015/2016 , TFS, GIT, Tortoise SVN

S oftware Development Methodology: Agile Development, Waterfall Model, RAD - Rapid Application Development, DevOps

PROFESSIONAL EXPERIENCE:

Confidential

CRM developer

Responsibilities:

  • Implemented Incident Management for security group using Dynamics CRM 2015 to manage cases pertaining to the vulnerabilities reported on any Confidential software
  • Designed and Developed a single page UI based application “CVSS Calculator” to score an Incident
  • Developed a backend job “Package Extractor” to extract file information and process it to the CRM system
  • Developed 2 integration applications “OnePub” and “WUIntegration” for creating data into CRM consuming a Web API
  • Customized CRM entities by writing Plugins and JavaScript for “MAPP Automation”

Tools: Dynamics CRM 2015/2016, HTML5, JavaScript, Confidential Azure, Knockout JS, Angular JS, C#.NET MVC, TFS, GIT, Web API, Entity Frameworks, Linq, Agile Methodology

Confidential

Dynamics CRM developer

Responsibilities:

  • Developed as custom workflow assembly
  • Consumed the Confidential endpoint to extract data from social media like Twitter and create the data into CRM
  • Developed additional functionality into the workflow assembly common to multiple client as part of the Confidential baseline solution
  • Deployed the solution to multiple client environments

Tools: .NET Framework 4.5, Dynamics CRM 2015, Web API, Confidential

Confidential

Dynamics CRM developer

Responsibilities:

  • Migrated a Fleet Management system for Confidential from CRM 4.0 to Dynamics CRM 2015
  • Upgraded the codebase to support migration, refactored functionality to utilize capabilities of CRM 2015
  • Migrated the custom dashboard from Silverlight to HTML and OData

Tools: .NET Framework 4.5, Dynamics CRM 2015, HTML5, JavaScript, JQuery, SQL Server 2012, Knockout JS

Confidential

Developer

Responsibilities:

  • Developed a fetch-xml based SSRS report to project the business data from Dynamics CRM 2015 environment
  • Designed entities to store the KPI calculations used by the SSRS report
  • Developed several other SSRS reports for multiple clients

Tools: .NET Framework 4.5, Dynamics CRM 2015, SSRS, Fetch-xml

Confidential

Developer

Responsibilities:

  • Designed and developed a UI based windows application to enable automated deployments of CRM solutions to different environments

Tools: .NET Framework 4.5, Dynamics CRM 2015, Windows Powershell

Confidential

Dynamics CRM developer

Responsibilities:

  • Developed custom ribbon buttons to facilitate SAP integration from Dynamics CRM
  • Developed client-side scripting to show notifications to the user based on the status of the record in SAP
  • Developed Actions and plugins

Tools: .NET Framework 4.5, Dynamics CRM 2015, Ribbon Workbench, JavaScript

Confidential

Dynamics CRM developer

Responsibilities:

  • Implemented a Call Center Application for Sales and IT team in Confidential using Dynamics CRM 2011/2013
  • Developed Plugins and configured out-of-the-box Workflows to meet the business requirements
  • Developed windows services for seamless synchronization of data from multiple systems into Confidential CRM
  • Developed JavaScript logic for several entities in CRM to validate the data and maintain its quality
  • Developed custom Silverlight add-on applications to work with Dynamics CRM platform
  • Developed multiple HTML webresources using CRM REST services for displaying data from related entities
  • Designed and developed a framework reusable to create multiple synchronization services to integrate data between CRM and legacy applications
  • Migrated the projects from Dynamics CRM 2011 to Dynamics CRM 2013
  • Automated testing by writing Unit tests

Tools: .NET Framework 4.0, Visual Studio 2010, Dynamics CRM 2011/2013, HTML, Silverlight 4.0, JSON, JavaScript, OData, Windows Services, Confidential Fakes Framework, Agile Methodology

Confidential

Dynamics CRM developer

Responsibilities:

  • Implemented a Relationship Management system for Confidential using Dynamics CRM 4.0
  • Developed Plugins using C#.NET and configured Workflows for customizing CRM according to the business requirement
  • Customized CRM entities by adding JavaScript logic and developing web pages to be added in an Iframe on the entity form
  • Integrated RV CRM with multiple legacy and database systems
  • Developed “Global Search” a C#.NET web application to search data across multiple legacy systems integrated with CRM

Tools: .NET Framework 4.0, Dynamics CRM 4.0, Visual Studio 2010, TFS, WCF, Silverlight, HTML, JavaScript, C#.NET, SQL Server 2010, Agile Methodology

Confidential

.NET developer

Responsibilities:

  • Developed a web application using a 3-tier architecture model
  • Developed .NET User controls using AJAX Toolkit

Tools: .NET Framework 3.5, C#.NET, Mantis Bug Tracker, Tortoise SVN, Visual Studio 2005, AJAX Toolkit

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