SUMMARY:

• 8 years of experience in Software development with specialization in Confidential Dynamics CRM implementations
• Hands - on experience working with several Confidential Dynamics CRM versions (4.0, 2011, 2013, 2015, 2016 and Dynamics 365) and deployments (on-premise and online)
• Experience implementing Sales, Marketing and Services modules in Confidential Dynamics CRM for multiple clients
• Expertise in managing CRM customizations which includes designing new entities and their relationships, configuring security roles, defining business rules and designing forms and dashboards
• Proficiency in client-side scripting using JavaScript and server side programing with Plugins and Custom workflows using C#.NET to extend the capability of Dynamics CRM system
• Experience developing HTML, Silverlight add-ons for enabling additional functionality for Dynamics CRM system
• Expertise in developing Windows services, Scheduled tasks and Worker roles to ensure seamless integration of the Dynamics CRM system with upstream and downstream legacy systems
• Experience developing fetch-xml based SSRS reports and other utility tools using C#.NET to automate and ease CRM development and deployment
• Extensive experience in migrating CRM implementations to an upgraded version (CRM 2011 to CRM 2013 & CRM 4.0 to CRM 2015)
• Proficient working on Agile software development methodology, Waterfall and Rapid application development
• Highly knowledgeable on Azure development and deployment
• Strong analytical, documentation and communication skills

SKILL SET:

Programming Language Skills: C#.NET, ASP.NET MVC, JavaScript, HTML 5, JQueryAngular JS, Knockout JS, Windows PowerShell, CSSXML, JSON, Silverlight 4, C, C++

D atabase Skills: SQL queries, Stored Procedures, MDX, SSIS, SSASSSRS

Server-side Technologies Proficiency: Windows Services, WCF for SOAP/REST API’sMicrosoft Azure, Entity Frameworks, Linq, MS Fakes

Framework: Unit Testing, Odata, AJAX, Workflows

Software Tools Proficiency: Visual Studio, Dynamics CRM 4.0/2011Dynamics CRM 2013/2015/2016 , TFS, GIT, Tortoise SVN

S oftware Development Methodology: Agile Development, Waterfall Model, RAD - Rapid Application Development, DevOps

PROFESSIONAL EXPERIENCE:

Confidential

CRM developer

Responsibilities:

• Implemented Incident Management for security group using Dynamics CRM 2015 to manage cases pertaining to the vulnerabilities reported on any Confidential software
• Designed and Developed a single page UI based application “CVSS Calculator” to score an Incident
• Developed a backend job “Package Extractor” to extract file information and process it to the CRM system
• Developed 2 integration applications “OnePub” and “WUIntegration” for creating data into CRM consuming a Web API
• Customized CRM entities by writing Plugins and JavaScript for “MAPP Automation”

Tools: Dynamics CRM 2015/2016, HTML5, JavaScript, Confidential Azure, Knockout JS, Angular JS, C#.NET MVC, TFS, GIT, Web API, Entity Frameworks, Linq, Agile Methodology

Confidential

Dynamics CRM developer

Responsibilities:

• Developed as custom workflow assembly
• Consumed the Confidential endpoint to extract data from social media like Twitter and create the data into CRM
• Developed additional functionality into the workflow assembly common to multiple client as part of the Confidential baseline solution
• Deployed the solution to multiple client environments

Tools: .NET Framework 4.5, Dynamics CRM 2015, Web API, Confidential

Confidential

Dynamics CRM developer

Responsibilities:

• Migrated a Fleet Management system for Confidential from CRM 4.0 to Dynamics CRM 2015
• Upgraded the codebase to support migration, refactored functionality to utilize capabilities of CRM 2015
• Migrated the custom dashboard from Silverlight to HTML and OData

Tools: .NET Framework 4.5, Dynamics CRM 2015, HTML5, JavaScript, JQuery, SQL Server 2012, Knockout JS

Confidential

Developer

Responsibilities:

• Developed a fetch-xml based SSRS report to project the business data from Dynamics CRM 2015 environment
• Designed entities to store the KPI calculations used by the SSRS report
• Developed several other SSRS reports for multiple clients

Tools: .NET Framework 4.5, Dynamics CRM 2015, SSRS, Fetch-xml

Confidential

Developer

Responsibilities:

• Designed and developed a UI based windows application to enable automated deployments of CRM solutions to different environments

Tools: .NET Framework 4.5, Dynamics CRM 2015, Windows Powershell

Confidential

Dynamics CRM developer

Responsibilities:

• Developed custom ribbon buttons to facilitate SAP integration from Dynamics CRM
• Developed client-side scripting to show notifications to the user based on the status of the record in SAP
• Developed Actions and plugins

Tools: .NET Framework 4.5, Dynamics CRM 2015, Ribbon Workbench, JavaScript

Confidential

Dynamics CRM developer

Responsibilities:

• Implemented a Call Center Application for Sales and IT team in Confidential using Dynamics CRM 2011/2013
• Developed Plugins and configured out-of-the-box Workflows to meet the business requirements
• Developed windows services for seamless synchronization of data from multiple systems into Confidential CRM
• Developed JavaScript logic for several entities in CRM to validate the data and maintain its quality
• Developed custom Silverlight add-on applications to work with Dynamics CRM platform
• Developed multiple HTML webresources using CRM REST services for displaying data from related entities
• Designed and developed a framework reusable to create multiple synchronization services to integrate data between CRM and legacy applications
• Migrated the projects from Dynamics CRM 2011 to Dynamics CRM 2013
• Automated testing by writing Unit tests

Tools: .NET Framework 4.0, Visual Studio 2010, Dynamics CRM 2011/2013, HTML, Silverlight 4.0, JSON, JavaScript, OData, Windows Services, Confidential Fakes Framework, Agile Methodology

Confidential

Dynamics CRM developer

Responsibilities:

• Implemented a Relationship Management system for Confidential using Dynamics CRM 4.0
• Developed Plugins using C#.NET and configured Workflows for customizing CRM according to the business requirement
• Customized CRM entities by adding JavaScript logic and developing web pages to be added in an Iframe on the entity form
• Integrated RV CRM with multiple legacy and database systems
• Developed “Global Search” a C#.NET web application to search data across multiple legacy systems integrated with CRM

Tools: .NET Framework 4.0, Dynamics CRM 4.0, Visual Studio 2010, TFS, WCF, Silverlight, HTML, JavaScript, C#.NET, SQL Server 2010, Agile Methodology

Confidential

.NET developer

Responsibilities:

• Developed a web application using a 3-tier architecture model
• Developed .NET User controls using AJAX Toolkit

Tools: .NET Framework 3.5, C#.NET, Mantis Bug Tracker, Tortoise SVN, Visual Studio 2005, AJAX Toolkit