Dynamic Crm Consultant Resume
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Dallas, TX
PROFESSIONAL SUMMARY:
- 7+ years of experience in developing business solutions using Microsoft Technologies like DOT NET Microsoft Dynamics CRM … in Entity, Views, Web resources, Ribbon, Chart, configuration and customization, integration with MS SharePoint 2010 and MS Outlook.
- Proficient in designing and deploying Plug - in and Workflows in CRM to meet business process flow requirements, including Sales, marketing, customer services support, using CRM SDK and C#.NET.
- Experience in Microsoft Dynamics CRM Data integration towards import/export of data using SSIS and custom application development.
- Have good experience of SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services), Dashboard customization with complex charts built from SSRS.
- Strong front end developing including Web Site UI design, creating style sheets and mockups.
- Worked with .NET Server controls, Web User Controls, Data Grid control, Form Validation Controls and created Custom Controls.
- Expertise in client side development using HTML5, JavaScript, CSS3, JQuery, AJAX, ADO.NET and ASP.NET. .
WORK EXPERIENCE:
Confidential, Dallas, TX
Dynamic CRM Consultant
Responsibilities:
- Participated the discovery analysis meetings with the clients to understand current processes that need to be incorporated into Dynamics CRM 2013.
- Hands-on knowledge of implementing and maintaining access controls in CRM.
- Involved in Data Migration between organization Database systems into CRM Platform.
- Involved in Creating and developing CRM Custom Web Pages /workflows/ data migration / email integration/ sitemaps to plug into out-of-the box CRM Solution
- Involved in Data Migration from SQL servers to CRM platform.
- Used Advanced Find feature of MS Dynamics CRM and created multiple views of System entities.
- Configured and provided technical support to corporate CRM systems with team.
- Constantly updated, administered and managed the Unified Service Desk.
- Developed custom entities, entity attributes, customizing Forms, Lookup fields, Views, Ribbons and Sitemaps.
- Able to install, test, and configure Dynamics CRM network components.
- Hands on Dynamics CRM 2015 and 2016 (Online version).
Environment: HP ALM/Quality Center, MVS, SQL, PL/SQL, SQL Server, Teradata, SOAP UI, XML, QTP/UFT, Web services, Oracle, Data Quality Analyst, PL/SQL, TOAD 8.0, SQL, UNIX.
Confidential, Houston, TX
MS Dynamic CRM Developer
Responsibilities:
- Involved in analyzing the Business Process, Requirements gathering and Project Planning.
- Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 2015 as per the Business Process.
- Created Organization, Business Units and Teams and formed their relationships.
- Created several client-side extensions using JavaScript, CSS and HTML.
- Created a Custom Batch Job to import Employees Data from Oracle Database to MS CRM Application.
- Developed Custom SSRS Reports and embedded into MS CRM Application under Custom Reports Category.
- Customized Workflows and Plugins for automated processes based on the requirements from different departments to increase visibility and efficiency.
- Developed Custom Service to provide extended functionalities to the common methods of CRM using WCF and CRM Web Service.
- Consumed and Exposed Dynamics CRM APIs for Custom API development.
- Responsible for Configuration of MS Dynamics CRM with Microsoft Outlook 2015.
- Integrated Custom WCF Service with other applications.
- Imported Contacts from existing application into MS Dynamics CRM 2015 using the WCF Service.
- Worked on setting up relationship between System & Custom entities.
- Customized client side validations and accessed data within the HTML controls using JavaScript.
- Installed and Configured MS Dynamics CRM 2015 system, configured server instance for development and testing.
- Used Advanced Find feature of MS Dynamics CRM 2015 and created multiple views of System entities.
- Created Custom Dashboards and Reports for each Department.
- Integrated MS CRM Application with SharePoint Application for Document Management.
- Performed Peer Code Reviews.
Environment: HP ALM/Quality Center, MVS, SQL, PL/SQL, SQL Server, Teradata, SOAP UI, XML, QTP/UFT, Web services, Oracle, Data Quality Analyst, PL/SQL, TOAD 8.0, SQL, UNIX.
Confidential, Charlotte, NC
MS Dynamic CRM Consultant
Responsibilities:
- Analyze the requirement and do High level and Low level architectural design.
- Involved in story discussion with Business System Consultant and Client to create stories for each Sprint.
- Design and customize CRM forms, ribbons, site map, workflows, Dialogue.
- Worked on tablets and mobile platforms with CRM.
- Hands-on knowledge of implementing and maintaining access controls in CRM.
- Developed Pre Image and Post Image plug-ins and also custom workflows.
- Customized the views, Forms along with Entities and dashboards.
- Customized MSCRM form with Java script and JQuery that triggers when On Load, On Change, On Save Status change events.
- Involved in Designing Workflows and custom Workflows as per prerequisites of the required specifications.
- Design and develop custom Plugins and workflows.
Confidential
. Net Developer
Responsibilities:
- Developed User Interface Screens and Business Logic for the critical modules such as Messaging and Bank Setup Reporting.
- Developed Stored Procedures in SQL Server Database.
- Developed XSLT and XML to generate Audit Reports.
- Categorization of issues from a Remediation perspective and bucketing into the projects.
- Overall responsibility to deliver technical solutions to business problems within scope, budget, schedule and quality constraints while providing leadership to the team.
- Make sure that finished software products meet the clients' requirements. Responsible for compiling source code, checking product checklist, help eliminating bugs, test software performance, and integrating applications with new hardware.
- Document the complete CCAR Data Requirements process flow to describe Business Logic, Technical Mapping, Historical Data Availability, Issue Details and Target System for Remediation and Remediation Status information.
- Responsible for creating test cases to check for failures based on the Federal Reserve Guidelines, thus ensuring quality.
- Prepared Unit Test Cases.
- Unit Testing and Integration Testing of the Application.
- Performed Peer Code Reviews.
Software: ASP.Net 3.5, C#, ADO.Net and SQL Server
Confidential
. NET Developer
Responsibilities:
- Worked all face of Software Development Life Cycle (SDLC), identifying the requirements and defining the business rules to user requirements.
- Used Service Oriented Architecture (SOA) approach for design and developing distributed applications using WCF and Web Services.
- Source Code management using Team Foundation Server (TFS).
- Developed the independent Windows Communication Foundation (WCF) services.
- Intensive use of Cascading Style Sheets (CSS) and XHTML to design look and feel of the web pages.
- Engage in customer interactive support for software development.
- Developed the data binding and Data Access with SQL using ADO.NET.
- Track issues on product quality improvements with development teams based on customer requirements
- Developed Interactive UI Screens using ASP.NET, CSS, HTML, JQuery and AJAX controls.
- Responsible for supporting and resolving technical queries from customers.
