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Dynamic Crm Consultant Resume

Dallas, TX


  • 7+ years of experience in developing business solutions using Microsoft Technologies like DOT NET Microsoft Dynamics CRM … in Entity, Views, Web resources, Ribbon, Chart, configuration and customization, integration with MS SharePoint 2010 and MS Outlook.
  • Proficient in designing and deploying Plug - in and Workflows in CRM to meet business process flow requirements, including Sales, marketing, customer services support, using CRM SDK and C#.NET.
  • Experience in Microsoft Dynamics CRM Data integration towards import/export of data using SSIS and custom application development.
  • Have good experience of SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services), Dashboard customization with complex charts built from SSRS.
  • Strong front end developing including Web Site UI design, creating style sheets and mockups.
  • Worked with .NET Server controls, Web User Controls, Data Grid control, Form Validation Controls and created Custom Controls.
  • Expertise in client side development using HTML5, JavaScript, CSS3, JQuery, AJAX, ADO.NET and ASP.NET. .


Confidential, Dallas, TX

Dynamic CRM Consultant


  • Participated the discovery analysis meetings with the clients to understand current processes that need to be incorporated into Dynamics CRM 2013.
  • Hands-on knowledge of implementing and maintaining access controls in CRM.
  • Involved in Data Migration between organization Database systems into CRM Platform.
  • Involved in Creating and developing CRM Custom Web Pages /workflows/ data migration / email integration/ sitemaps to plug into out-of-the box CRM Solution
  • Involved in Data Migration from SQL servers to CRM platform.
  • Used Advanced Find feature of MS Dynamics CRM and created multiple views of System entities.
  • Configured and provided technical support to corporate CRM systems with team.
  • Constantly updated, administered and managed the Unified Service Desk.
  • Developed custom entities, entity attributes, customizing Forms, Lookup fields, Views, Ribbons and Sitemaps.
  • Able to install, test, and configure Dynamics CRM network components.
  • Hands on Dynamics CRM 2015 and 2016 (Online version).

Environment: HP ALM/Quality Center, MVS, SQL, PL/SQL, SQL Server, Teradata, SOAP UI, XML, QTP/UFT, Web services, Oracle, Data Quality Analyst, PL/SQL, TOAD 8.0, SQL, UNIX.

Confidential, Houston, TX

MS Dynamic CRM Developer


  • Involved in analyzing the Business Process, Requirements gathering and Project Planning.
  • Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 2015 as per the Business Process.
  • Created Organization, Business Units and Teams and formed their relationships.
  • Created several client-side extensions using JavaScript, CSS and HTML.
  • Created a Custom Batch Job to import Employees Data from Oracle Database to MS CRM Application.
  • Developed Custom SSRS Reports and embedded into MS CRM Application under Custom Reports Category.
  • Customized Workflows and Plugins for automated processes based on the requirements from different departments to increase visibility and efficiency.
  • Developed Custom Service to provide extended functionalities to the common methods of CRM using WCF and CRM Web Service.
  • Consumed and Exposed Dynamics CRM APIs for Custom API development.
  • Responsible for Configuration of MS Dynamics CRM with Microsoft Outlook 2015.
  • Integrated Custom WCF Service with other applications.
  • Imported Contacts from existing application into MS Dynamics CRM 2015 using the WCF Service.
  • Worked on setting up relationship between System & Custom entities.
  • Customized client side validations and accessed data within the HTML controls using JavaScript.
  • Installed and Configured MS Dynamics CRM 2015 system, configured server instance for development and testing.
  • Used Advanced Find feature of MS Dynamics CRM 2015 and created multiple views of System entities.
  • Created Custom Dashboards and Reports for each Department.
  • Integrated MS CRM Application with SharePoint Application for Document Management.
  • Performed Peer Code Reviews.

Environment: HP ALM/Quality Center, MVS, SQL, PL/SQL, SQL Server, Teradata, SOAP UI, XML, QTP/UFT, Web services, Oracle, Data Quality Analyst, PL/SQL, TOAD 8.0, SQL, UNIX.

Confidential, Charlotte, NC

MS Dynamic CRM Consultant


  • Analyze the requirement and do High level and Low level architectural design.
  • Involved in story discussion with Business System Consultant and Client to create stories for each Sprint.
  • Design and customize CRM forms, ribbons, site map, workflows, Dialogue.
  • Worked on tablets and mobile platforms with CRM.
  • Hands-on knowledge of implementing and maintaining access controls in CRM.
  • Developed Pre Image and Post Image plug-ins and also custom workflows.
  • Customized the views, Forms along with Entities and dashboards.
  • Customized MSCRM form with Java script and JQuery that triggers when On Load, On Change, On Save Status change events.
  • Involved in Designing Workflows and custom Workflows as per prerequisites of the required specifications.
  • Design and develop custom Plugins and workflows.


. Net Developer


  • Developed User Interface Screens and Business Logic for the critical modules such as Messaging and Bank Setup Reporting.
  • Developed Stored Procedures in SQL Server Database.
  • Developed XSLT and XML to generate Audit Reports.
  • Categorization of issues from a Remediation perspective and bucketing into the projects.
  • Overall responsibility to deliver technical solutions to business problems within scope, budget, schedule and quality constraints while providing leadership to the team.
  • Make sure that finished software products meet the clients' requirements. Responsible for compiling source code, checking product checklist, help eliminating bugs, test software performance, and integrating applications with new hardware.
  • Document the complete CCAR Data Requirements process flow to describe Business Logic, Technical Mapping, Historical Data Availability, Issue Details and Target System for Remediation and Remediation Status information.
  • Responsible for creating test cases to check for failures based on the Federal Reserve Guidelines, thus ensuring quality.
  • Prepared Unit Test Cases.
  • Unit Testing and Integration Testing of the Application.
  • Performed Peer Code Reviews.

Software: ASP.Net 3.5, C#, ADO.Net and SQL Server


. NET Developer


  • Worked all face of Software Development Life Cycle (SDLC), identifying the requirements and defining the business rules to user requirements.
  • Used Service Oriented Architecture (SOA) approach for design and developing distributed applications using WCF and Web Services.
  • Source Code management using Team Foundation Server (TFS).
  • Developed the independent Windows Communication Foundation (WCF) services.
  • Intensive use of Cascading Style Sheets (CSS) and XHTML to design look and feel of the web pages.
  • Engage in customer interactive support for software development.
  • Developed the data binding and Data Access with SQL using ADO.NET.
  • Track issues on product quality improvements with development teams based on customer requirements
  • Developed Interactive UI Screens using ASP.NET, CSS, HTML, JQuery and AJAX controls.
  • Responsible for supporting and resolving technical queries from customers.

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