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Lead Apps Management Analyst Resume

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Charlotte, NC

SUMMARY:

  • Comptent IT Professional with over 12 years of experience as a Lead Consultant in Confidential using ASP, ASP.Net, MVC, C#, VB.Net, ADO.Net, Web Forms, Web Services, WCF Services, WEB API
  • Expertise in Application & Production support and maintenance, Client relationship management and Team management
  • Well versed with Agile and waterfall models in application development and maintenance
  • Strong Experience in database development on MS SQL Server 05/08/12/14/16, Oracle 10g, 11g, Cassandra 2.1
  • Experience working with Microsoft Azure Cloud based IaaS, PaaS and SaaS
  • Experience using NoSQL technologies - Azure Table Storage, Blob Storage, Queue and Document DB
  • Experience in creating Azure Virtual Machine and cloud automation using PowerShell
  • Work experience on Windows Azure, Azure Active Directory, SQL azure, creating resource groups, subscriptions, build definitions and release definitions.
  • Expertise in requirement gathering, prototyping and development as per requirement with minimum defects
  • Good experience in relational databases, designing database tables and developing relevant data structures.
  • Experience in using version controls VSS, SVN and GIT
  • Very good experience in technologies like JQuery, AngularJS 1.x,2.x, NodeJS, VBScript, JavaScript, Typescript, Bootstrap, HTML5 and CSS3
  • Experience in all stages of Software Development Life Cycle and SOLID principles
  • Hands on experience in migrating Web and Windows based applications to .Net platform. Strong debugging skills of .NET programs using debugging tools
  • Good experience in MSMQ, IBM WebSphere MQ and Rabbit MQ
  • Strong experience in implementing and ensuring adherence to ITIL based processes like SLA based Incident Management, Change Management & Problem Management.
  • Expertise in 2nd and 3 rd line application support and IT Service Management
  • Expertise in implementing Disaster recovery management
  • Strong experience in managing E2E test environment setup and application build for various environments.
  • Microsoft Certified Professional (2002).
  • ITIL V3 Certified in Service Management
  • LEAN Six Sigma Certified and PMP trained
  • Very good experience in delivery as lead and ensuring that deliveries are implemented on time. Good experience in Onsite / Offshore model
  • Excellent interpersonal communication, result oriented with a quest and zeal to learn new technologies and undertake challenging tasks
  • Proficient in managing teams at multiple locations and handling effective Information sharing sessions.
  • Experience in Telecom, Supply Chain and Retail domains
  • Strong analytical and problem solving skills, excellent communication and presentation skills, and good team player

TECHNICAL SKILLS:

Technologies: Microsoft .Net ASP.Net 1.1/2.0/3.5/4.0, C#, VB.Net, ADO.Net, Web ASP 3.0, JavaScript, AngularJS 2, JQuery, VBScript, HTML/DHTML, XML, XSLT, Xpath.

Development Environments: Visual Studio .Net (2003, 2005, 2008, 2010, 2012 and 2015)

Methodologies: Agile, Waterfall

Databases: SQL Server 2016/2014/2012/2008/2005/2000, Cassandra 2.1

Source Controls: Visual SourceSafe 6.0, Team Foundation Server, SVN, GIT

Ticketing Tools: Amdocs bridge Clarify, Service Now and Service Center

Operating Systems: Windows Windows 2012/10/2008/2003/2000, Windows 7, UNIX and Linux

Web Servers: IIS 6.0/7.0/8.0/10, Apache 2.0, Tomcat

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Lead Apps Management Analyst

Responsibilities:

  • Attended daily scrum meetings.
  • Gather customer software requirements and develop related software application and program.
  • Translate clients’ business requirements and objectives into technical applications and solutions.
  • Lead application and database design for decryption service of eDOCS
  • Coordinate with business project managers and determine functionalities.
  • Gather customer defects on regular basis and perform root cause analysis on customer defects to identify areas of improvement for the project
  • Drive team members to keep up with projects deadlines and within the clients’ budgets.
  • Implement best practices, standards and procedures including quality and delivery methodologies.
  • Develop UI using AngularJS, HTML5 and CSS for Admin module
  • Emails in applications were being sent using SMTP in IIS
  • Develop application code and modules for business and technical requirements.
  • Created Entity classes, relationships between entity classes using Entity Framework6.0 to manage relational data as objects and used LINQ to Entities to massage the data.
  • Design and develop logical and physical data models that meet application requirements
  • Created WEBAPI for exposing the service to retrieve the decrypted content to eDOCS
  • Creating controllers and views and passing the models to controllers from WebAPIs .
  • Used JSON to transmit data between Server and Web Application, an alternative to XML Serialization
  • Worked productively together with the engineering and customer-support departments and teams.
  • Created Classes using C#.NET and Entity Framework
  • Provided demo to client team and stake holders after each release of this project and gather improvement feedback and showed progress.
  • Lead technical support team to ensure that issues are investigated and resolved technical issues as per the SLA.
  • Responsible for Change Management, Incident Management, Configuration Management
  • Lead team to develop documentation, scripts for build, deployment, maintenance related tasks using automation tools

Environment: .NET Framework 4.5 C#.NET, ASP.NET 3.5, WEBAPI 2, HTML5,CSS3, AngularJS, Java Script, SVN, SQL Server 2016, Visual Studio 2015

Confidential, Charlotte, NC

Lead Consultant

Responsibilities:

  • Followed Agile-Scrum methodology.
  • Migration of MS Invoice application to Azure portal
  • Response to functional queries, Understanding & analysis of user requirement for minor enhancements
  • Developed PowerShell Scripts for Automated Deployment of Developed Packages.
  • Manage various AZURE environment for provisioning of Windows servers and services implemented by the providers.
  • Maintained close collaboration with vendors to ensure timely support whenever necessary.
  • Worked closely with the developers of applications to advise concerning changes on system levels
  • Created WEBAPI for Invoice approval page
  • Enhanced user experience with HTML5,CSS3, JQuery and JavaScript
  • Fixed bugs by carrying out root cause analysis and done code changes
  • Identifying the trends of recurring issues and taking decisions to permanently fix the issues in the code
  • Worked productively together with the engineering and customer-support departments and teams.
  • Permanent bug fixes by doing root cause analysis, code changes and unit testing
  • Regular ticket analysis of recurring issues can result in a decision of permanent fix as code change
  • Closely working with offshore and Vendor teams
  • Created test cases on Microsoft Test Manager(MTM) for enhanced functionality
  • Automated unit test cases in visual studio test manager
  • Provided constant technical support for applications to ensure optimal durability and reliability Investigated and resolved technical operational issues of the applications.
  • Responsible for Change Management, Incident Management, Configuration Management
  • Lead team to develop documentation, scripts for build, deployment, maintenance related tasks using automation tools

Environment: .NET Framework 4.5 C#.NET, ASP.NET 3.5, MVC, WEBAPI, Windows Azure, HTML5,CSS3, Java Script, GIT, SQL Server 2016, Visual Studio VSO, Visual Studio 2015, MS Test Manager 2015

Confidential

Tech Manager

Responsibilities:

  • Followed Agile-Scrum methodology.
  • Attended daily scrum meetings.
  • Worked on enhancing the certain functionalities in the backend system eCP
  • Implemented the additional functionality of punch card processing
  • Designed and developed webpages for displaying the menu items on webpage
  • Worked on mobile versions of Menu search, Nutritional information Search Module.
  • Implemented the location based offer functionality in eCP
  • Involved in the design of UML diagrams like Class Diagrams, Sequence Diagrams and Activity Diagrams from the Use Cases.
  • Used Cascading Style Sheets CSS to maintain design consistency across all web forms
  • Implemented angularJS filters for data format on web commerce site
  • Created custom services in angularJS for reusable functions and validations are done using angularJS
  • Implemented MVC for business logic and UI development in Web Commerce site
  • Configured the RabbitMQ for communication between the layers in the eCP platform
  • Debugging the .NET program using visual studio debugger
  • Worked with Entity Framework EDMX for creating objects from database table.
  • Used JQuery,HTML5,CSS3, JavaScript, AJAX to enhance user experience
  • Created WebAPIs to allow new web/client projects to leverage reusable data
  • Migrated from WCF to RESTful services using ASP.NET Web API.
  • Application and Database deployed on Azure cloud environment
  • Developed Offer integration module for the offer creation
  • Used bootstrap for creating responsive web pages
  • Used bootstrap for data display in tables and created button groups
  • Developed UI screens using AngularJS and HTML5 for Menu management
  • Configure Azure cloud service for end point deployment
  • Enable Open ID and Windows Live authentication in Azure cloud apps
  • Using Service Bus Queues for communication in multi-tier Azure application
  • Involved in Coding and Tuning the queries, stored procedures and functions using PL/SQL
  • Supported data migration activities during major deployments
  • Created Unit Test Documents for QA to test.
  • Responsible for Change Management, Incident Management, Configuration Management
  • Lead team to develop documentation, scripts for build, deployment, maintenance related tasks using automation tools
  • Lead a team of more than10 members including development and Support associates
  • Arranging daily meetings and calls with offshore teams to discuss the status of progress and issues
  • Attending client meetings at onsite and coordinating with offshore team to keep them updated
  • Managed the E2E environment creation for UAT and Test systems

Environment: ASP.Net 3.5, MVC, C#.NET, ASP.NET WEB API, AngularJS, Bootstrap, ADO.NET Entity Framework, WCF, JavaScript, JQuery 1.2, HTML5, CSS3, SQL Server 2010, Visual Studio.Net 2010, Cassandra, RabbitMQ, CHEF and Node.JS, SQL Server 2014, GIT, Jenkins, TFS and Windows Azure

Confidential

Tech Manager

Responsibilities:

  • Followed Agile-Scrum methodology.
  • Attended daily scrum meetings.
  • Worked on enhancing the certain functionalities in existing web pages
  • Developed additional web pages as per the requirement from customer
  • Modified the existing functionality to improve the application performance
  • Used ASP.Net and VB.Net extensively to create Web Search Pages.
  • Used Visual studio to debug the application in .NET Visual Studio.
  • Created a responsive website for RFM admins
  • Data binding has been done using angularJS for RFM stores
  • Created multiple controllers in angularJS for different functionality in RFM
  • Created VB Classes for regularly used functionality like emails, Excel Export and data base transactions
  • Used Grid View Control extensively to display search data in all the Web Search pages.
  • Used JQuery, JavaScript and AJAX to enhance user experience
  • Developed Offer integration module for the offer creation
  • Data validations are done using AngularJS
  • Worked on creating Rest Services using ASP.NET Web API and C#
  • Developed webpages using for viewing the package generation status
  • Created Unit Test Documents for QA to test.
  • Arranging daily meetings and calls with offshore teams to discuss the status of progress and issues
  • Attending client meetings and coordinating with offshore team to keep them updated
  • Taken care of application support, incident management, change management and problem management

Environment: Visual Studio.Net 2010, ASP.Net 3.5, MVC, ASP.NET WEB API, C#.NET, AJAX, AngularJS, ADO.Net, Entity Framework, WCF, JavaScript, JQuery 1.2, HTML, CSS, Oracle 11g, SVN, TFS

Confidential

Tech Manager

Responsibilities:

  • Used Agile-Scrum methodology.
  • Worked on upgrading the application from .Net framework 2.0 to .Net framework 3.5.
  • Used ASP.Net and C#.Net extensively to create Web Pages.
  • Developed webpages for additional test types like GTCS and GTCJ
  • Used JavaScript and AJAX to enhance user experience.
  • Created and used Sequences for inserting new records.
  • Used SQL Profiler to check the application flow.
  • Developed the web search pages for searching the data and displayed in grid view control
  • Worked with Database group to restore backups and generating full text indexes.
  • Used JQuery Thick Box control to show data in popup windows.
  • Created SQL Server and Oracle queries for various DTS Packages.
  • Installed and configured MSMQ for communicating with downstream systems GTCS and GTCJ
  • Create PL/SQL Block, Oracle Stored Procedures to insert the requests in the database.
  • Used MSMQ for asynchronous messaging between Fasttest2 and GTCJ
  • Created indexes where ever needed for speeding up Web Search page queries.
  • Created a C#.NET program to populate CLEAR data to Web Search on 15 minutes interval.
  • Involved in creating the test cases and performed the functional testing
  • Involved in data migration while the application was migrated to latest version of .NET
  • Developed the procedures using oracle SQL developer
  • Provided Production Support

Environment: Visual Studio.Net 2008, ASP.Net 2.0/3.5, C#.NET 2.0/3.5, ADO.NET Entity Framework, C#, ASP.NET MVC, WCF, MSMQ, AJAX, JavaScript, JQuery, HTML, CSS, Oracle 11g,PL/SQL,VSS.

Confidential

Developer

Responsibilities:

  • Used Agile-Scrum methodology.
  • Worked on upgrading the application from .Net framework 2.0 to .Net framework 3.5.
  • Used ASP.Net and C#.Net extensively to create Web Pages.
  • Used JavaScript and AJAX to enhance user experience.
  • Developed the web search pages for searching the data and displayed in grid view control
  • Worked with Database group to restore backups and generating full text indexes.
  • Used JQuery Thick Box control to show data in popup windows.
  • Created SQL Server and Oracle queries for various DTS Packages.
  • Create PL/SQL Block, Oracle Stored Procedures to insert the requests in the database.
  • Created indexes where ever needed for speeding up Web Search page queries.
  • Created a C#.NET program to populate CLEAR data to Web Search on 15 minutes interval.
  • Involved in creating the test cases and performed the functional testing
  • Developed the procedures using oracle SQL developer

Environment: Visual Studio.Net 2005, C#.NET, ASP.NET2.0, VB.NET, VB6.0, HTML, CSS, JavaScript and Oracle 10g

Confidential

Developer

Responsibilities:

  • Preparation of Technical specifications and detailed design documents.
  • Development of the screen flow and prototypes.
  • Used ADO.NET for data retrieving, querying, storage and manipulation.
  • Developing User interface using ASP.NET,C# and HTML
  • Worked in configuring web.config file for Forms authentication and Authorization
  • Frequently used SQL queries at the backend for data verification
  • Defect support during System testing, User Accepting Testing(UAT)
  • Responsible for deploying the applications to various environments
  • Involved in preparing test cases for unit testing.
  • Involved in designing database for buyer and supplier applications
  • Involved in writing stored procedures, triggers, joins and functions
  • Created database DTS Packages and setup jobs
  • Involved in application support

Environment: Visual Studio.Net 2005, C#.NET, ASP.NET 2.0, ASP, JavaScript, HTML, CSS and SQL Server2005

Confidential

Associate Developer

Responsibilities:

  • Involved in system enhancements
  • Used ADO.NET for data retrieving, querying, storage and manipulation.
  • Developing User interface using ASP.NET for enhancements.
  • Frequently used SQL queries at the backend for data verification.
  • Involved in preparing test cases for unit testing for enhancements.
  • Involved in developing the business process components using C#.
  • Writing SQL Stored Procedures wherever necessary
  • Responsible for deployments of enhancements.
  • Frequent Interaction with customer for requirement gathering and resolves issues online.
  • Application maintenance and support

Environment: Visual Studio.Net 2005, VB.NET, ASP.NET2.0, JavaScript, HTML, CSS and SQL Server2005

Confidential

Associate Developer

Responsibilities:

  • Worked on developing rich User Interface using ASP.NET
  • Implement functionality to read and write to an excel spreadsheet.
  • Develop site settings form to enable user to set the configuration settings in the web.config file.
  • Involved in performing unit testing and functional testing.
  • Involved in writing the business entity components using C#, ADO.NET objects to interact with the database.
  • Writing SQL Stored Procedures wherever necessary.

Environment: Visual Studio.Net 2003, VB.NET, ASP.NET1.1, JavaScript, HTML, Excel, CSS and SQL Server2000

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