SUMMARY:

• 8+ years of Experience in Network Management, NMS solution designing, NMS up gradation and implementation with good understanding of Network Monitoring Tools and their configuration.
• Rich experience in mapping Client's Requirements and providing customized, viable, quality & cost effective NMS solution.
• Hands on experienced in Professional Solution Design and Development of Network Monitoring Solution for Telecom and Software companies.
• Prepared NMS solution design and implementation documents that give the detailed information about the hardware, network design, NMS solution and effort estimation.
• Strong Experience and Expertise in EMC Smarts Suits (SAM/IP/NPM/ESM), Watch4Net, Solution Design and implementation on UNIX/LINUX/Windows Operating system.
• Worked on Design and Development of a Integration Project between different NMS Solution.
• Experienced on other monitoring tools includes SevOne, Solarwind,splunk, CA SOI, LIMS, NetCM, MadCAT, HPNA, Nagios and NetQoS.
• Strong Exposure in writing Unix Shell Script, Perl and ASL Scripts.
• Hands on experience in Ticketing tools like BMC remedy and Bridge clarify.
• Having Expertise in installation and integration of third party adapters like trap adapter, syslog - ng and ticketing adapter(nGTA).
• Hands on experience in SNMP and trap configuration using different vendor MIB.
• Experienced in Monitoring of Cisco, juniper and other network devices using EMC SMARTS .
• Having experience on NMS support project which includes EMC SMARTS product support, SNMP configuration and network connectivity issues.
• Having Good exposure in other programming languages which includes Java, c, c++.
• Strong administration knowledge on Linux servers. (RHCSA and RHCE certified)

TECHNICAL SKILLS:

Operating Systems: Unix, Linux, Windows System.

Network Management System: EMC SMARTS (SAM/IP/NPM/ESM), Watch4Net, SevOne, LIMS, Madcat, NetCM, Solarwind

Ticketing Tools: BMC remedy, Bridge clarify

Programming Languages: Unix shell, Perl, ASL, C, C++, Java

Domain Expertise: Telecom and software

PROFESSIONAL EXPERIENCE:

Confidential, IL

Solution Architect

Responsibilities:

• Setup and Install Linux server for smarts prerequisites include hardware sizing, required OS Patch installation and connectivity setup.
• Install smarts and M&R module includes SAM/IP/ESM/ACM/TRAP/OI and M&R.
• Covert the customization script to Linux compatible module includes escalation policy script, dynamic modelling and other poller script.
• Working on Automation using perl scripts, shell scripts and ASL scripting for SMARTS.
• Setup integration with other tools includes Impact, Database, LDAP and Remedy.
• Discover Devices, create users and user profile Dashboard.
• Testing and validation of smarts modules.
• Raise product issue with EMC and work on SR to fix those.
• Testing and Validation of the system management solution.
• Develop standards and best practices for monitoring and performance analysis for WAG Monitoring Remediation project.

Confidential, NY

EMC SMARTS Administrator

Responsibilities:

• Maintain and manage the Enterprise Monitoring solution for the Confidential Infrastructure and also Enhance the solution, in corporate new features and support the scope expansion.
• Understand Confidential Monitoring remediation business requirements and convert them into systems management technical solutions.
• Testing and Validation of the system management solution.
• Develop standards and best practices for monitoring and performance analysis for Monitoring Remediation project.
• Monitoring the system performance and addressing technical issues.
• Collaborate with stakeholders to identify the monitoring and performance analysis requirements and enhancements.
• Coordinating with the On-site Engineering team on the technology, tools, procedures, and process guidelines.
• Managing the platform monitoring team to meet Business objectives and deliverables.
• Translate the architecture into deliverable components whenever required.
• Identifying monitoring gaps and prepare remediation plan.
• Developing best practices and IT solutions related to the project.
• Documentation of the solution

Confidential

Tech Lead

Responsibilities:

• Configured events and alerts with appropriate notifications sent to operations personnel, systems administrators, and application owners as appropriate.
• Responsible for installation, maintenance and upgrade of event management and monitoring software, including availability, capacity, and performance of operating systems, and application
• Provided analysis of event information and feedback to appropriate individuals or groups regarding trends and issues reported by the monitoring system to assist with more effective event correlation.
• Analyze the customer requirement and provide appropriate NMS solution with tools like EMC Smarts, Watch4Net and nGTA, also integrate other NMS with these tools wherever require.
• Prepare Design documents and effort estimation for project, also verify the prerequisites like hardware requirement, connectivity, IP address allocation etc. and raise Change request, incidents, firewall request accordingly.
• Installation and configuration of EMC smarts suits (SAM/IP/NPM) and W4N on UNIX, Linux and windows Server.
• Installation and configuration of 3rd party adapters like trap adapter, syslog adapter, syslog-ng and auto ticketing adapter (ticketing features on expedio and ITSM) etc.
• Configure smarts to receive and alert on vendor specific traps using vendor MIBs
• Verify SNMP configuration for network devices and troubleshoot if any issue with SNMP configuration or communication.
• Customized SMARTS monitoring solution (automation) using Perl, shell and ASL scripting.
• Monitoring of Cisco, juniper, avaya and other network devices using EMC SMARTS
• Participate in UAT (user acceptance testing), resolve different smarts related issue during the UAT.
• Provide the complete support till this project will go on live

Confidential

SMARTS deployment engineer

Responsibilities:

• Analyzing customer Monitoring requirements.
• Hardware sizing for new accounts.
• Installing and configuring EMC Smarts (SAM/IP/ESM) suits as per the client monitoring requirements.
• Verify and setup connectivity between Customer Network and SMARTS servers.
• Discover devices in SMARTS IP domain, in LIMS, and provide necessary Support to SMARTS servers and LIMS activities.
• NMS Tools (SMARTS, splunk, Solarwind, SevOne, LIMS, NetCM, MadCAT,NetQos) configuration and integration with Service portal.
• Administration of SMARTS servers (Linux).
• Customized SMARTS monitoring solution (automation) using Perl, shell and ASL scripting.

Confidential

Technical Associate

Responsibilities:

• Installation and configuration of EMC smarts suits (SAM/IP/NPM) on UNIX, Linux and windows Server.
• Deploying Customized monitoring solution as per the Clients requirement.
• Installation and configuration of 3rd party adapters like trap adapter, syslog-ng and ticketing adapters etc.
• Configure smarts to receive and alert on vendor specific traps using vendor MIBs
• Verify SNMP configuration for network devices and troubleshoot if any issue with SNMP configuration or communication
• Provide support on Nagios product related issue .
• Provide support of Smarts product related issue like false alerts, discovery issue, service down issue etc.
• Worked on scripting (Perl and shell) to customize the NMS solution.
• Prepare test cases and participate in UAT, resolve different smarts related issue during the UAT.
• Provide the complete support till this project will go on live