SUMMARY:

• Around 7+ years of IT experience on Microsoft Dynamics CRM and .NET application developer/ support and maintenance with exposure on CRM development with C#, ASP.NET,Web Services,.Net frameworks and clientside scripting technologies like java script, HTML/HTML5, CSS, jQuery to develop the applications in Visual Studio 2010/2013/2015 .
• Exposure on installations, migrations, customizations, configurations and extensions of MS Dynamics CRM 2011, 2015,2016 and 365 with SDK's both online and on premise.
• My technical experience includes development of CRM/ .NET applications along with exposure on plug - ins, workflows, business process flows, business rules, actions, dialogs,web resources, sitemaps, ribbon workbench and XRM toolbox.
• Experience in CRM integrations with external portals and e-commerce applications.
• Sucessfully implemented CRM application migration from one domain to another domain (NA to PCI).
• Migrated SAP system to CRM 2016 On premise.
• Integrated and migrated millions of customer records into dynamics CRM environments from sources like raw files, SQL servers and SAP databases through SSIS packages.
• Experience in customization of forms, entities, views, reports and dashboards.
• Good knowledge on consuming web services(CRM web services / Custom web services exposed by third party applications).
• Written .Net code to developed complex plug-ins, custom workflows and batch jobs.
• Deployed CRM solutions, webservices and console applications in production environment.
• Good functional knowledge in sales, service, marketing CRM modules.
• Served as system admin and handled activities like security role management, business units, security roles(users/teams), outlook client and configuration, installation of update rollup’s.
• Hands on experience in generating custom reports for CRM with Fetch XML and SSRS
• Experience in all phases of SDLC in designing, developing, testing, implementation and maintenance.
• Experience in effort estimation, project sizing, creating iteration plan for sprints.
• Interacting with customer/users in agile methodology and providing status.
• Experience with TFS 2010 and JIRA to create user stories, assign, track and close them accordingly.
• Exposure on Share point integration with CRM to store and manage documents.
• Experience on MS SQL server 2008/2012 R2 which includes writing complex quires, functions, stored procedures and triggers.
• Participated in post-implementation review sessions to identify lessons learnt and process improvement opportunities

TECHNICAL SKILLS:

Enterprise Technologies: MS CRM Dynamics 2011/ 2015/2016 and 365.

Programming Languages: C#, JQuery, JavaScript, SQL.

Web Technologies: ASP.Net, XML, Fetch XML, HTML, HTML5, CSS.

Development: Visual Studio 2010/2013/2015, SharePoint, TFS 2010.

Frameworks: MVC, WCF, WWF and .Net Frameworks 3.0,4.0,4.5,4.5.2

Operating Systems: Windows 7 / 10 / XP, LINUX.

Databases: MS SQL Server / 2012.

Web Services: REST, SOAP, ODATA, IIS 6.0/7.0.

Tools: XRM Tool Box, JIRA, Ribbon Workbench, SSIS and SSRS.

PROFESSIONAL EXPERIENCE:

Confidential, Richfield, Minneasota

CRM Technical/ Functional Consultant

Responsibilities:

• Setting up the new infrastructure to align with the existing infra and perform the necessary installations.
• Coordination with the different teams and involved in the client meeting to gather the requirements.
• Created user stories in JIRA to assign, track and close them by coordinating with team members.
• Designed the technical and functional documents based on the gathered requirement and inputs from users .
• Designed the solution blue print for Gift Card CRM application migration to PCI zone.
• Developing technical design documents (specifications) based on functional design documents (business requirements).
• Installation and Configuration of the CRM 2011 application in different servers and environments. (PCI)
• Validation of the new servers and existing functionalities related to Gift Card application post installation of the new CRM Servers in PCI.
• Troubleshooting of the critical issues raised during the installation and post installation of the CRM application and providing work around solutions in PCI.
• Apart from PCI migration, we are in the process of resolving the existing functional issues.
• Developed complex plug-ins and custom workflows by writing C# code.
• Developed custom actions to achive complex functioanlities in 365 cloud.
• Involved in CRM Integrations with external e-commerce applications.
• Involved in the CRM application integrations with external portals and other E-commerce applications.
• Development of batch job to automate the PEM key rotation from external systems to maintain security uptodate.
• Performed end to end testing of the existing functionality post installation of the CRM application in PCI and identify the issues along with the root cause and provide work around solutions.
• Preparing the deployment builds and perform the deployments according to the build plans.
• Solving the production issues after deployment phase and perform necessary patch builds.
• Triage and fix the issues found in different stages of the development and deployment phases
• Creation of CR’s and necessary service now requests to perform the deployment and to get approvals from different teams (EIP/Network etc)
• Report to the manager on the status of development and issues identified based on the priority.

Environment: Dynamics 365 and 2011(On premise), CRM SDK, .Net Frameworks, Visual Studio 2010/2015, Web services, Java script, C#, Jquery, SSRS, Share point 2010, Team Foundation Service 2010, SQL Server 2008 R2, IIS 7/8, Windows OS server 2008 R2/2012 R2.

Confidential, New Braunfels, Texas

Microsoft Dynamics CRM Consultant

Responsibilities:

• Handled all the development activities in the team as a lead as well as admin.
• Developed user stories in TFS in the client meetings which match their business requirements.
• Involved in highly impressive decision making activities in business meetings.
• Migrated and integrated millions of customer records from SAP BW to SQL DB to CRM environment.
• Generated SSIS packages for data integration and deployed them on organization SSIS Server.
• Created and assigned users and security roles in the team.
• Developed complex plug-ins and custom workflows by writing C# code.
• Utilized the web services which were exposed by CRM.
• Written C# in script component which is Out of box SSIS feature for Data Migration from Oracle into CRM 2016.
• Developed different kinds of Plug-ins like pre and post image plug-ins with C# according to business Needs.
• Utilized WCF services for data transmission between two service end points.
• Customized MS Dynamics CRM 2016 application based on the business requirement
• Customized the views, forms along with entities and dashboards.
• Created custom reports using SSRS.
• Managed documents using share point and integrated with CRM.
• Involved in designing workflows and custom workflows as per prerequisites of the required specifications.
• Implemented logical business rules to meet business needs and utilization of SDK.
• Developed entity attributes, Lookup fields, Views, Ribbons, Sitemaps.
• Used extensively JQuery & JavaScript for client side validations and access data within the HTML controls.
• Executed Automated Business Processes with Workflows.
• Developed different pipeline Plug-ins on different Messages.
• Migration of data from Excel source to SQL Database for Staging the data.
• Consumed and Developed CRM Web services and APIs.
• Worked on setting up relationship between System & Custom entities .
• Created System users and assign them to the CRM access users.
• Performed SQL Query's and Database configuration on SQL Server 2012.
• Uses TFS 2010 for Source control and code repository.
• Involved in the QA testing in QACRM Environment.
• Creating SSRS reports for marketing and customer data using joins and Pivot Tables.

Environment: Microsoft Dynamics 2015/2016, CRM SDK, C#, ASP.Net, .Net Framework 4.5.2, Visual Studio 2013/15, WCF, JavaScript, HTML, jQuery, XML, Web services, SSRS, Share point 2013,Team Foundation Service 2010, SQL Server 2012 with BIDS and SSIS.

Confidential

.Net/ UI Developer

Responsibilities:

• Involved in Design, Coding, Testing and Implementation of the application.
• Designed the front end applications, user interactive (UI) web pages using web technologies like HTML5, CSS, JavaScript
• Experience using different jQuery and bootstrap plugins for the web pages.
• Developing and testing websites for multiple browser support.
• Performed client-side validations using JavaScript.
• Coded JavaScript for page functionality and Pop up Screens and used HTML to make dropdown menus on web pages and display part of a web page upon user request
• Defined text alignment, size, borders and many other typographic characteristics.
• Implemented the project using n-tier architecture with presentation tier (ASP.NET).
• Used ADO.NET Connection, Command, Datasets, Data Adapter, Data Reader and XML to retrieve and store the data in SQL Server 2000.
• Created Web User Controls and Custom Controls.
• Developed Windows Forms using C#.NET in Visual Studio .NET 2005
• Created Tables, Views, Indexes and Relations using SQL Enterprise Manager and created Stored Procedures and triggers for automated operations.
• Used Visual Studio.NET debugger and ASP.NET trace functionality to debug the application.

Environment: C#, ASP.Net, ADO.Net, .NET Framework 2.0,3.0, Windows Forms, Visual Studio 2005, HTML, XML, CSS, SQL Server 2000, crystal reports, Windows 2000, IIS 6.0.