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Microsoft Dynamics Crm Consultant Resume

Richmond, VA

PROFESSIONAL SUMMARY:

  • 10 years of IT experience in Confidential Technologies. Working in Confidential Dynamic CRM 2011 and 2013, 2015 Entity, Forms, Views, Fields, Relationships, Ribbon, Chart, Configuration and Customization, Integration with MS SharePoint 2013, Dynamics AX and MS Outlook.
  • Working as a Consultant specialized in delivering Confidential Dynamics CRM based solutions.
  • Have a good understanding and knowledge on Dynamics CRM customization, extending the CRM functionality, full life cycle implementation of CRM based Solutions, Custom Windows and Web Applications using .Net Technologies.
  • Expertise in customization, configuration & integration of MS CRM 2015 and Dynamics AX 2012R3.
  • Expertise in designing and development of Plug - ins and Workflows in CRM to meet business process flow requirements including Sales, Marketing, Services using CRM SDK and C#.
  • Expertise in Customization and Configuration of Business Rules and Business Process Flows.
  • Have good experience of SSRS (SQL Server Reporting Services) Reports, Dashboards Customization with Complex Charts built from SSRS.
  • Expertise in Customization and Configuration of Fetch Based Reports in Confidential Dynamics CRM Application.
  • Expertise in client side development using HTML, JavaScript, CSS, JQuery, AJAX, ADO.NET and ASP.NET.
  • Experience in upgrading Confidential Dynamics CRM 2011 Application to CRM 2013 Application.
  • Experience in design and development of Custom Data Migration Tool to import data into MS CRM Application on Azure environment.
  • Experience in Integration of Confidential Dynamics CRM Application with Legacy Systems and AX Application.
  • Experience in Web and Windows based application development using Confidential Technologies like ASP.Net 1.x/2.0/3.X/4.0, SharePoint 2010, C#, VB.Net, ASP 2/3, VB 5/6, VB Script, JavaScript, HTML, XML, XSL/XSLT, ADO, SQL Server 7.0/2000/200 X and Oracle 9i/8i, TOAD, PL/SQL, SQL.
  • Having strong understanding of Software Development Life Cycle and Agile Methodology.
  • Good knowledge in Object Oriented Programming (OOP) concepts.
  • Experience in XML technologies like DOM, XML Schema, DTD, XSLT, SOAP, WSDL, Web Services and WCF Services.
  • Experience on multiple Applications from concept to Deployment and Production Support.
  • Leadership skills include ability to lead and motivate co-workers from all backgrounds, creative problem solving and solution-oriented work style, decisive and confident decision-making and in-depth proficiency with new technology trends.

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, VA

Microsoft Dynamics CRM Consultant

Responsibilities:

  • Involved in analyzing the Business Process, Requirements gathering and Project Planning.
  • Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 2015 as per the Business Process.
  • Created Organization, Business Units, Team’s and formed their relationships.
  • Created several client-side extensions using JavaScript, CSS and HTML.
  • Created a Custom Batch Job to import Employees Data from Oracle Database to MS CRM Application.
  • Developed Custom SSRS Reports and embedded into MS CRM Application under Custom Reports Category.
  • Customized Workflows and plugins for automated processes based on the requirements from different departments to increase visibility and efficiency.
  • Developed Custom Service to provide extended functionalities to the common methods of CRM using WCF and CRM Web Service.
  • Created user accounts for every user who needs access to Dynamics 365 (online).
  • Enabled Exchange folder tracking with folder tracking, users can simply drag email to an Exchange folder to track it automatically in Dynamics 365.
  • Replicate Confidential Dynamics 365 (online) data to a Confidential Azure SQL Database store
  • Consumed and Exposed Dynamics CRM APIs for Custom API development.
  • Responsible for Configuration of MS Dynamics CRM with Confidential Outlook 2015.
  • Integrated Custom WCF Service with other applications.
  • Imported Contacts from existing application into MS Dynamics CRM 2015 using the WCF Service.
  • Worked on setting up relationship between System & Custom entities.
  • Customized client side validations and accessed data within the HTML controls using JavaScript.
  • Installed and Configured MS Dynamics CRM 2015 system, configured server instance for development and testing.
  • Used Advanced Find feature of MS Dynamics CRM 2015 and created multiple views of System entities.
  • Created Custom Dashboards and Reports for each Department.
  • Integrated MS CRM Application with SharePoint Application for Document Management.
  • Used Team Foundation Server to track Project Tracking and Defects Management.
  • Provided enough Support and Trainings to the End Users.

Confidential, NYC, NY

Microsoft Dynamic CRM Consultant

Responsibilities:

  • Install, configure, and Manage Dynamics CRM server.
  • Migrate from MS CRM 2011 to MS CRM 2013.
  • Involved in the design, development and support of Charge Code Assignment using Confidential Dynamics CRM 2011, Scribe Insight, SSRS, SQL Server, and SharePoint Server 2010.
  • Customize MS CRM on business requirement.
  • CRM2013 Installation and configuration for Sales department.
  • Customization of application using JavaScript and Visual Studio.
  • Developed out-of-box workflows and custom workflows for CRM 2013/2011 based on user needs. Creating and update reports within Dynamics CRM based on end-user requests.
  • Analyze the requirement and do High level and Low level architectural design.
  • Creating custom entities, Views, forms, Ribbon, Sitemap, and Web Resources& Option set.
  • Used JavaScript on Load, Save and Changed event of CRM control.
  • Code review of plug-in and custom Asp.net MVC Application.
  • Design and customize CRM forms, ribbons, site map, workflows, Dialogue.
  • Design and Developed Custom Plug-in and workflows.
  • Extensively worked in the MVC design pattern with Razor engine for the better website performance
  • Responsible for application code and version control using TFS.
  • Created various SQL reports/CRM SQL reports for required Deal, Repetitive wire (SSI) and Counterparty Maintenance application.

Confidential, NY

Microsoft Dynamic CRM Consultant

Responsibilities:

  • Involved in analyzing the Business Process, Requirements gathering and Project Planning.
  • Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 2011 as per the Business Process.
  • Created Reusable Helpers for JavaScript and Plugins.
  • Involved in Development, Unit Testing and Integration Testing of most of the critical modules in this Project.
  • Customized Workflows and Plugins for automated processes based on the requirements from different departments to increase visibility and efficiency.
  • Developed Custom Service to provide extended functionalities to the common methods of CRM using WCF and CRM Web Service.
  • Consumed and Exposed Dynamics CRM APIs for Custom API development.
  • Integrated Custom WCF Service with Legacy Applications.
  • Worked on setting up relationship between System & Custom entities.
  • Used Advanced Find feature of MS Dynamics CRM 2011 and created multiple views of System entities.
  • Migrated MS CRM Application from 2011 to 2013.

Confidential, NYC, NY

Confidential Dynamic CRM Consultant

Responsibilities:

  • Prepared Coding Standards Documents for JavaScript and C#.
  • Created Reusable Helpers for JavaScript, Plugins and Workflows.
  • Prepared High Level, Low Level Design Documents and Unit Testing Documents.
  • Design and Development of MS CRM Application Integration with Legacy System Using Scribe Insight Tool.
  • Created Custom Entities, Attributes and Relationships to meet the Business Requirements.
  • Customized CRM Forms using Java Script and Business Rules.
  • Consumed and Exposed Dynamics CRM APIs for Custom API development.
  • Configured and Customized Dashboards, Reports, Site Map using XrmToolbox and Ribbon using Ribbon Workbench Tool.
  • Configured and Customized Business Process Flows to meet the Business Requirements.
  • Developed Plug-ins and Custom Workflow Activities to meet the Business Requirements.
  • Integrated MS CRM Application with SharePoint Application for Document Management.
  • Created Teams and Security Roles to implement Role-based Forms.
  • Customization and Configuration of Sub Grids using HTML 5.
  • Implemented Logging Mechanism for Plug-ins and Workflows.
  • Used JIRA Tool to track the UAT and Production Issues.

Confidential, Madison, NJ

Sr. Web Developer

Responsibilities:

  • Created simple to complex report and transaction results queries
  • Fixed SQL queries performance issues using SQL profiler and query analyzer
  • Worked with different vendor’s data and loading into SQl server tables
  • Designed and created databases, tables, views and indexes
  • Created new stored procedures, functions and triggers
  • Designed the BOL applications with team collaboration.
  • Launched the application using Web Services.
  • Created data load packages using SSIS
  • Supported SQL server that has thousands of transaction every day
  • Created ad-hoc queries to load data from multiple database and tables to output data files Developing Crystal Reports
  • Performed Unit Testing
  • Responsible for implementing change requests
  • Used Visual SourceSafe as source control too

Confidential

.Net Developer

Responsibilities:

  • Understanding and analyzing the client’s requirement
  • Design and Developing UI look and feel of the Application in windows application
  • Developed Design document using VISIO, Designing web pages with Tools of .Net 3.5 by using C# language.
  • Generation of Reports of every Module using SSRS
  • Designed and created databases, tables, views and indexes
  • Writing Stored Procedures, functions, views to perform several database level operations
  • Launched the application using Web Services
  • Responsible for implementing change requests
  • Responsible for database backup using DTS
  • Worked on UAT and Testing Team, QA and Writing test cases and Test Plans

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