We provide IT Staff Augmentation Services!

Its Production Support Resume

Jacksonville, FL

SUMMARY:

  • Solutions - driven programmer with a four-year track record of commended performance in modular and object-oriented programming.
  • Well-versed in all phases of the software development lifecycle, with a strong working knowledge of algorithms and data structures.
  • Proven success engineering customized solutions improving business processes, operations and profitability, experienced in the Visual C#, C++, and SQL script programming, and C# .Net CSS, web development.

TECHNICAL SKILLS:

Language: MS SQL, XML, HTML, Visual C#, ASP.NET, SQL/Server, MVC, WCF, NET ADO.NET, CSS

Database Applications: DB2, FoxPro, MS Access

Software: Excel, PowerPoint, Word, Microsoft Outlook, Packet Tracer, Microsoft Visual Studio

PROFESSIONAL EXPERIENCE:

Confidential

ITS Production Support

Responsibilities:

  • Provide web application support using Allstate tracking system
  • Comprehensive knowledge of desktop systems and configurations.
  • Excellent technical and communication skills.
  • Capable of delivering detailed and in-depth IT service remotely through phone communications

Confidential

eDiscovery Associate

Responsibilities:

  • I assist in collecting critical data that forms part of the eDiscovery process.
  • Data resides in a number of systems and needs to be collected from these systems following a very precise method
  • Write scripts to automate the process wherever possible, use interface of SQL to extract information.

.Net C# Developer

Responsibilities:

  • Responsible for the development of applications by utilizing C# and .Net
  • Developing and installing software products and operating systems
  • Conducting test, and analysis of software products
  • Performing coding and documentation
  • Planning, assessing, and writing codes for mobile and desktop applications
  • Designing ERP for systems and developing windows service for data files
  • Designing many different modules like data parsing which was develop by using C#
  • Developed and enhanced programs using visual C# and C++, contributing to solutions that streamlined processes, increased accuracy and lowered costs
  • Developing and installing software products and operating systems
  • Conducting test, and analysis of software products
  • Performing coding and documentation, with Microsoft Outlook

C# Developer

Confidential, Jacksonville, Florida

Responsibilities:

  • Designing and implementing system modules using C#.NET and Visual Studio 2005
  • Sharing and documenting the developed components
  • Debugging and testing developed modules and scripts
  • Preparing status report and progress report on current project and team's performance
  • Updating the database, tracking tool and time-lines
  • Supporting systems implementation and maintenance

Desktop Support

Confidential, Jacksonville, FL

Responsibilities:

  • Provided computer help desk support and technical training on hardware/software to end users
  • Documented help desk tickets/resolutions and provided overall assistance in daily administration of a network, communicating with Microsoft Outlook

Staff Accountant

Confidential, Jacksonville, Florida

Responsibilities:

  • Prepared various reports, make journal entries
  • Produced monthly financial statements

Staff Accountant

Confidential, Jacksonville, Florida

Responsibilities:

  • Maintained track of inventory items, prepare and produce financial reports
  • Reconciled accounting items, and analyze the general ledger

Hire Now