SUMMARY:

• 8+ years of Experience in Information Technology with a strong background in MS Dynamics CRM, C#, XML, HTML5 and JavaScript.
• Hands - on experience across all stages of Software Development Life Cycle (SDLC) including business requirement analysis, build, unit testing, system integration and user acceptance testing.
• Experience in Microsoft Dynamics CRM 2011, CRM 2013, and CRM 2015.
• Design and customize CRM forms, Ribbons, Site map, Plug-ins, Workflows, Dialogue, Custom Workflow assemblies, and Web resources etc.
• Developed custom applications using SOAP and REST based CRM Web Services.
• Experience in Microsoft Dynamics CRM integration with existing external applications.
• Have good experience of SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services), Dashboard customization with complex charts built from SSRS.
• Experience in Web and Windows based application development using Microsoft Technologies like Framework, C# .Net, ADO.Net, XML, JavaScript, MS SQL and SQL.
• Experience in fostering and developing client relations, providing end user training and innovative technical solutions, conducting software demonstrations
• Hands on experience on Dynamics CRM forms customization using JavaScript and integration of CRM with other web/windows applications.
• Designed several custom dashboards with various degrees of complex visualizations using charts and reports.
• Expertise in web technologies to develop data centric applications using C# and ASP.NET with MVC architecture and razor engine.
• Experience in building rich web experiences using JavaScript and Silverlight.
• Experienced with SQL server, SQL, TSQL, stored procedures, Functions, Triggers, Backup and Restore.
• Proficient in HTML, XML and JSON.
• Experience with integration and functional testing, SCRUM methodologies and Sprints.
• Experience in CRM integration with SharePoint 2013, outlook client and other systems.
• Leadership skills include ability to lead and motivate co-workers from all backgrounds, creative problem solving and solution-oriented work style, decisive and confident decision-making and in-depth proficiency with new technology trends.

TECHNICAL SKILLS:

Enterprise Technologies: Microsoft Dynamics CRM 2015, 2013, 2011

Web Technologies: Ajax, XML XLST, SOAP, WSDL, UDDI, HTML 5, CSS, Java Script, JQuery, DATA, Fetch XML, JSON,ADX Studio, Scribe Insight

Databases: MS SQL Server, MS Access

Programming Languages: .NET ASP.NET VB.NET, C#, XML, Web Services, WCF, WPF, Win Forms, Web Forms, T-SQL, PL/SQL

Reporting/Analysis: SSRS, Crystal reports, Excel

Tools: VFS, Visual Studio, TFS, Jira

PROFESSIONAL EXPERIENCE:

Confidential, Columbia, MD

Sr. MS Dynamics CRM Developer

Responsibilities:

• Involved in requirements gathering, analysis and project planning.
• Customized MS Dynamics CRM 2015 application based on the business requirement.
• Used MS Dynamics CRM 2015 Customization tools to customize system components such as forms, views, attributes, relationships, and entity mappings.
• Created organizations, business units, groups and their relationships.
• Created several client-side extensions using JavaScript, CSS and HTML.
• Developed both Managed and Unmanaged solutions in Microsoft Dynamic CRM 2015/2016 to support the enhancements and published the customizations into the system.
• Created Custom Entities, Custom attributes for individual business units in MS DynamicsCRM2015, according to their business process.
• Migration of data from Excel source to CRM using SSIS.
• Created and customize reports in the system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management.
• Integrated with SSRS to support reporting, data analysis, and business planning.
• Created SSIS packages for different data loading operations for many applications.
• Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM.
• Responsible for the upgrades from 2015 to 2016 Service Pack 1.
• Developed business objects using C# for various modules.
• Integrated Custom WCF Service with other applications.
• Imported contacts from existing application into MS Dynamics CRM2015 using the WCF service.
• Created user accounts for every user who needs access to Dynamics 365 (online).
• Replicate Microsoft Dynamics 365 (online) data to a Microsoft Azure SQL Database store
• Consumed and Exposed Dynamics CRM APIs for Custom API development.
• Created Custom Dashboards and Reports for each Department.
• Used Team Foundation Server to track Project Tracking and Defects Management.

Environment: MS CRM 2015, C#.Net, Microsoft SQL Server 2012, TFS,SSIS, Java Script, CSS, HTML,WCF, SharePoint

Confidential, Eden Prairie, MN

MS Dynamics CRM Consultant

Responsibilities:

• Customized various system entities and created custom forms, custom fields, custom views etc.
• Created all the security roles and users accordingly in the system based on roles.
• Perform one to one requirements gathering session with Business users and prepared the Enhancements lists in Service Module.
• Used MS Dynamics CRM 2013 Customization tools to customize system components such as forms, views, attributes, relationships, and entity mappings.
• Design and Develop Complex ERM to describe the relation between different custom and system entities.
• Configuration of MS Dynamics CRM with Microsoft Outlook 2013.
• Worked with CRM SDK for customize the entities, fields forms etc.
• Developed workflows to automate various business processes.
• Created Reusable Helpers for JavaScript, Plugins and Workflows.
• Developed Plug-ins in CRM to facilitate complex business rules and validate data, create events.
• Responsible for Providing redundancy and backup support for other team members.
• Responsible for preparing Functional Specification Documentation.
• Gathered a variety of data points for reporting services.
• Developed complex reports using SSRS and deployed into MS CRM.
• Developed ODATA endpoint on required entities in CRM.
• Developed Jscript libraries for various data validations and customizations.
• Designed the Security Model for the production environment.
• Created Dashboards, Views, Reports and Charts.
• Worked on the initial setup for the Production environment created Business Units, Roles and users, imported accounts and assigned ownership.
• Designed and created training material for the end-client.
• Design and Development of MS CRM Application Integration with Legacy System Using Scribe Insight Tool.
• Developed Plug-ins and Custom Workflow Activities to meet the Business Requirements.
• Integrated MS CRM Application with SharePoint Application for Document Management.
• Created Teams and Security Roles to implement Role-based Forms.
• Customization and Configuration of Sub Grids using HTML 5.
• Implemented Logging Mechanism for Plug-ins and Workflows.
• Used JIRA Tool to track the defects and Production Issues.

Environment: MS CRM 2013, C#.Net, Microsoft SQL Server 2012, HTML 5, SCRIBE, Jira, SSRS, SharePoint 2010

Confidential, Charlotte, NC

MS Dynamics CRM Consultant

Responsibilities:

• Involved in analyzing the Business Process, Requirements gathering and Project Planning.
• Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 2011 as per the Business Process.
• Created Reusable Helpers for JavaScript and Plugins.
• Involved in Development, Unit Testing and Integration Testing of most of the critical modules in this Project.
• Customized Workflows and Plugins for automated processes based on the requirements from different departments to increase visibility and efficiency.
• Developed Custom Service to provide extended functionalities to the common methods of CRM using WCF and CRM Web Service.
• Consumed and Exposed Dynamics CRM APIs for Custom API development.
• Integrated Custom WCF Service with Legacy Applications.
• Worked on setting up relationship between System & Custom entities.
• Used Advanced Find feature of MS Dynamics CRM 2011 and created multiple views of System entities.
• Migrated MS CRM Application from 2011 to 2013.
• Performed Peer Code Reviews.

Environment: MS CRM 2011/2013, C#.Net and Microsoft SQL Server 2008 R2/2012

Confidential

MS Dynamics CRM Consultant

Responsibilities:

• Involved in analyzing the Business Process, Requirements gathering and Project Planning.
• Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 2011 as per the Business Process.
• Created Reusable Helpers for JavaScript and Plugins.
• Involved in Development, Unit Testing and Integration Testing of most of the critical modules in this Project.
• Customized Workflows and Plugins for automated processes based on the requirements from different departments to increase visibility and efficiency.
• Developed Custom Service to provide extended functionalities to the common methods of CRM using WCF andCRM Web Service.
• Consumed and Exposed Dynamics CRM APIs for Custom API development.
• Integrated Custom WCF Service with Legacy Applications.
• Worked on setting up relationship between System & Custom entities.
• Used Advanced Find feature of MS Dynamics CRM 2011 and created multiple views of System entities.
• Performed Peer Code Reviews.

Environment: MS CRM 2011, C#.Net and Microsoft SQL Server 2008 R2/2012

Confidential

.Net Developer

Responsibilities:

• Served in developing the Front end GUI with ASP.NET and developed user controls for professional GUI.
• Involved in building and consuming of web services dynamically from different sources with web referencing.
• Developed and coded classes to modularize the application, for it to interface with the database and to display complex sets of data on various screens.
• Added Server controls, Custom controls to enhance functionality to the ASP.NET pages.
• Developed custom controls using AJAX.
• Involved in design and development of Database and writing Stored Procedures, Creating Packages and complex queries in SQL.
• Interacting with Business Analysts, Testers, Other developers, Offshore Team and Managers to deliver a Web based solution.
• Involved in customizing coding solution for different modules in different representations.
• Involved in deployment process and production support.
• Extensively used XML and dataset for accessing data form SQL Server 2008 database.
• Used Cross Tabs, Sub Reports, Formulas and Parameters in the reports.
• Generated Sales Reports for statistical analysis of data at user level using SSRS.

Environment: Visual Studio .Net, ASP.NET, C#, ADO.NET, SQL Server 2005, HTML, Java Script, XML, CSS, Win Forms, Crystal Reports, Web Services.