SUMMARY:

• 7+ years of IT experience working as Sr. kronos Consultant
• Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• Proven ability to effectively articulate and document performance attributes and troubleshooting techniques within established guidelines.
• Create and document customer use cases to customer business requirements.
• Advanced working knowledge of PC's, Mac operating systems, and communication protocols, as well as the ability to troubleshoot complex technical issues on many platforms, and understand technical documentation.
• Expert with Kronos Workforce Central Versions 5.0, 5.1, 5.2 and 6.0, 6.1, 6.2.
• The ability to simplify complex issues and create documentation at a level that is understandable to both customers and Technical Engineers.
• Excellent decision - making abilities and organizational skills.
• Ability to determine specific needs and to prioritize time and resource.
• Played key role in collecting customer requirements and testing those requirements for major product releases
• Experience for fitting Business Objects into the Information Architecture of the company as well as creating users and privileges with supervisor and developing and maintaining Universes
• Subject Matter Expert in numerous ADP Applications including PayForce, ADP reporting and ADP Portal.
• Developed budget planning report & timelines of the project by conducting walk-through sessions and meetings involving various leads from Development, QA and Technical Support teams.
• Analysis, Design, Requirement gathering, Configure, apply bundles/patches, Tax updates, test (unit, Integration, UAT), and support PeopleSoft HCM application modules HR, T&L, Ben Admin and Payroll.
• Organized many Joint Application developments (JAD), Interviews, workshops and requirement elicitation sessions with end-user/clients/stake holders, testing teams and development teams.
• Solid experience leading and carrying out all phases of full SDLC lifecycle enterprise system development, from planning, analyzing, designing, building, testing new Web and Client/Server and finally production support.
• Experience in leading a team of Business and QA Analysts in on-shore/off-shore model.
• Experience in project management tools - Jira, Sharepoint, Remedy, and Lotus Notes.
• Excellent communication, presentation, collaboration, negotiation and persuasion skills.
• Strong leadership and co-ordination abilities; ability to prioritize and take decisive action using good judgment
• Expert in Excel (V Lookups, pivot tables, etc.)

TECHNICAL SKILLS:

Primary Skills: WFM, Kronos, Installation, Cloud Support, PL/SQL, Interfaces

Secondary skills: .NET, HTML 5, .NET 3.0, ASP.NET, ASP, C#, SQL Programming, SQL Server, WINDOWS NT/2000/XP, WINDOWS VISTA /7/8

Project Acquired skills: KRONOS 6.0, KRONOS 6.2, Development, Cloud support, Amdocs, Citrix tools

WORK EXPERIENCE:

Confidential, Maple Glen, PA

Sr. Kronos Consultant

Responsibilities:

• My responsibilities include support, analysis, change management, and implementation across the core WFC, calculated accruals, absence management, device manager, data collection manager, SDM, and WIM modules in both the WFC 6.0 and 7.0 environments.
• Supported worldwide business initiative to unify timekeeping applications of hourly employees in the US for best practices to one timekeeping application Kronos version 6.1/6.2 and transfer data to Payroll SAP and ADP.
• Configuration and implementation of Kronos Workforce Payroll 6.2, Benefits, Human Resources, and Workforce Central for two hospitals
• Liaison between the business and the internal Kronos technical team.
• Provided recommendations to the business and pushed Kronos team for alternatives that would work better for the business.
• Analyzed previous time pay rules, procedures and time applications of division or company. Pay Rule analysis dealt with understanding shift differential, overtime, holiday rules, accruals, reports and job transfer rates. Identified change management issues and pay inconsistencies.
• Implemented Kronos Workforce HR/Benefits/Payroll from ADP.
• Provide Tier II support for all end users (approximately 20,000 employees) for Timekeeping, Leave Module, and Advanced Scheduler.
• Leave module Created or updated documentation of Human Resources policies and Kronos user instructions and company procedures, including workflows of current and future processes
• Create new punch export (out of eTime), punch import (into WFC7) and people import (from PeopleSoft) interfaces.
• Managed projects from creating project timelines to organizing kick - off meetings and all the way through to go live and hypercare. Responsibilities included identifying the key stakeholders, writing the business justification for project approval, conducting weekly status meetings, coordinate testing efforts and maintain issue logs while identifying change management issues.
• Production support of Kronos included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• First line of support for WDM device configuration based on customer requests and resolution of issues associated with over 200 time clocks
• Configure all required hyperfind queries, shift and pattern templates, updated Holiday table and Function Access Profiles
• Created training material, quick reference guides and conducted training on all phases of the application. Maintain payroll and related records regarding the accumulation and use of vacations, holidays, sick days, ASSLA and miscellaneous leaves of absence
• Production support of Kronos included analysis work of Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Performed extensive functional unit testing as well as coordinated end user or user acceptance testing as necessary for documentation procedures.
• Kronos administrator responsible for creation of new pay codes, maintained wage profiles, adjustment rules, monitored and updated the demographic file when necessary. Maintained holiday calendars, and updated Kronos access (function access profiles).

Kronos Consultant

Responsibilities:

• Support Kronos production application
• Install, support and configure Kronos applications to include Workforce Central Scheduler for Heathcare and Optimized Scheduler, Workforce Central Timekeeper.
• Configure and troubleshoot 4500 time clocks, mobile devices
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high - level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Test interfaces from Workforce Connect to Workforce Integration Manager.
• Entered individual payroll hours within the Payroll, Absence and Labor System (PALS)
• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Document Use Cases, Screen and Interface designs)
• Configuration and data management with WIM and Kronos Connect
• Tracked and reported individual absence to the Superintendent.
• Successfully engage in multiple initiatives simultaneously
• Work independently with users to define concepts and under direction of project managers
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
• Configuration and management of WIM, Record Manager & Connect
• Common setups, hyperfind queries, event manager and report setup
• Excellent verbal and written communication skills and the ability to interact.
• Edited timesheets to correct time punch issues. Ex. double punches, missing punches, added/removed Sick and Vacation hours, approved time in the manager's absence, etc.
• Professionally with a diverse group, executives, managers, and subject matter experts.
• Upgrade existing Kronos 6.0 to Kronos 6.3
• Configure and deploy attendance templates
• Configure benefit plans according to company/state policies

Business Analyst

Responsibilities:

• Produce monthly/quarterly and full - year financial reporting for all Family Dollar stores payroll
• Create requirements using interviews, workshops, surveys, document analysis, use cases, scenarios, workflow analysis and business process description
• Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying true needs
• Communicate and collaborate with external and internal customers to analyze information needs and functional requirements and business requirements (functional specifications) documents, use cases, interface designs, GUI/Screen designs
• Identify a business need, problem or opportunity, define the nature of the solution that meets the need and justify the investment necessary to deliver the solution
• Facilitate communication between organizations in aligning the needs of the business with capabilities delivered by IT
• Evaluate the work effort to complete requirements and UAT testing to provide project estimates, project plans, business impact analysis and project charters
• Work directly with team members from business sectors and the applications development team
• Proposal writing, use case documentation and defining testing strategy and risks
• Assist and coordinate system and acceptance testing
• Develop and administer training for business users on Kronos systems.
• Conducts quality assessments, develop operational procedures, and ensures that change management procedures are met.

SQL Server BI Developer

Responsibilities:

• Created database objects like Tables, Indexes, Stored Procedure, Triggers, Functions, Constraints and Views.
• Fine-tuned Stored Procedures to improve performance that was achieved by removing unnecessary Cursors and Temporary Tables.
• Worked on Linked Servers to run distributed queries between SQL server and other data sources like excel using ODBC, OLE DB Drivers.
• Responsible for Design and Normalization of the database tables.
• Prepared Data Flow Diagrams, Entity Relationship Diagrams and Table Structure.
• Created and Migrated DTS packages from SQL Server 2000 to SQL Server 2005 Integration Services (SSIS)
• Gathered requirements for the creation of Data Flow processes for the SSIS packages.
• Used various Control Flow Tasks in the development of various complicated packages.
• Designed and developed SSIS Packages to extract data from various data sources such as Access database, Excel spreadsheet, and flat files into SQL server 2005 for further Data Developer and Reporting by using multiple transformations provided by SSIS such as Data Conversion, Conditional Split, Bulk Insert, Merge and Union All.
• Experience in Developing and Publishing Reports in SQL Server 2005 using SSRS (SQL Server Reporting Services)
• Created various kinds of reports involving Drill Down, Drill through Report, Parameterized Reports and Ad-hoc Reports.
• Designed the Sales and Manufacturing Summary reports in SSRS 2005 from the requirement document.
• Identified and worked with Parameters for Parameterized Reports in SSRS 2005/2008.
• Experienced in performance tuning using SQL profiler and Monitored SQL Server Error Logs and Application Logs.
• Environment: SQL Server 2000/2005, T-SQL, Windows Server, Microsoft Visio, Performance Monitor, SQL Server Profiler, SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS)