SUMMARY:

• Technical Architect with notable experience and knowledge of the analysis, architecture design, and implementation of Microsoft Infrastructure and technologies. A Microsoft Certified Professional with extensive technical pre - sales, consulting engagement, engineering, and delivery experience. As well as a proven track record of engaging, and building relationships with C-level, technical and non-technical decision makers, and engineering resources. Experienced delivering product demonstrations/presentations and workshops; leading discovery for technical design and implementation strategies, as well as well as creating and developing RFx technical responses, services Statement of Work (SOW), and project related technical documentation and diagrams.
• 15+ yrs. Designing, implementing, and management of Microsoft Desktop and Server Infrastructure technologies. Which involved technical design, engineering and hands-on delivery of complex, global, large scale enterprise, and hybrid data center cloud environments.
• Subject Matter Expert knowledge of Microsoft Configuration Manager, from SMS to SCCM 2012 R2, and most recently SCCM 1511\1602 beta software experience. 20+ SCCM assessment, design, and implementations projects includi highly-available and multi-tiered, infrastructure, MAC and Linux OS, multinational\multi language, non-Domain, Workgroup, and Internet-only scenarios; as well as Enterprise Mobility device management solutions, Airwatch, Azure AD, Office 365, Intune, SCCM Exchange Connector, WorkPlaceJoin etc.
• Software deployment and packaging experience includes implementation SCCM Application modeling, Self-Service Catalog, and User Profiling; Software packaging skills and working knowledge of native SCCM, Adminstudio, and WISE toolset. Extensive experience developing and implementing Software Update strategy, with additional experience and working knowledge integrating PatchMyPC, Lumension; Shavlik, and SCUP 2011 3rd party patch solutions.
• Desktop technical design, engineering, and deployment experience Windows XP, 7, 8.1, and 10, with Lite and Zero Touch image development and deployment, leveraging Microsoft Deployment Tool 2008/2013, PowerShell and vb scripting; as well as integrating supporting tools, App-V, BitLocker, GPO’s, IE and Office customizations, Intel AMT OOB, etc.; also includes Forefront and MacAfee ePRO AV solutions.

TECHNICAL SKILLS:

Technology Platforms: MS-DOS; Windows for Workgroups 3.11; Windows 95/98/ME, 2000, XP, Vista, 7. 8.1 & 10; Microsoft Deployment Toolkit 2008, 2010, & 2013. Microsoft Servers/Technologies (Windows NT 3.51, & 4.0; Windows 2000, 2003, 2008 & 2008 Server R2, & Windows Server 2012, 2012 R2; Novell NetWare 3.x, 4.x, & NDS; SoftGrid, App-V 4.x & 5, Hyper-V & SCVMM; VMware (ESX,VI3/vSphere5).

Applications & Services: Microsoft Windows Servers/Technologies (Active Directory, Certificate, ADAM, ADFS 2.0 & 3.0, DFS, IIS, PowerShell, RMS, RDS, Terminal Services, WSUS/SUS/SUP); MIIS/Identity Lifecycle Manager; FIM 2010; Office Suite (XP, 2003, 2007, 2010, 2013, & 2016);Office 365 ProPlus; Project 2010, 2013, & 2016; Visio 2010, 2013, & 2016.

System Management& Monitoring: AppSense; BMC Remedy; Dell OpenManage; HP Insight; Altiris Deployment & Notification, KACE; LANDesk, NETIQ AppManager & Operations Manager; Opalis & Orchestrator 2012; Service Manager 2010 & 2012; SMS 1.x, 2.0, 2003, SCCM 2007 & ConfigMgr 2012 & 2012 R2; 1e App Store & Nomad; MOM 2000, 2005, SCOM 2007 R2 & OpsManger 2012 & 2012 R2; Savision Live Maps; Veeam nWorks; Fog Light for SQL; SolarWinds; What’s Up Gold

PROFESSIONAL EXPERIENCE:

Confidential, Irving TX

SCCM Architect

Responsibilities:

• SC Configuration Manager
• Advance Disposal
• SCCM 2012 Implementation project
• Leveraged Microsoft Deployment Toolkit, and SCCM OSD to implement customized role based image deployment solution.
• Delivered Window 7 Imaging Solution design and implementation
• Atlantic Aviation
• SCCM 2012 R2 Assessment & Remediation project
• Developed and implemented lite touch Patch Mgmt solution, which included SCUP 2011 and PatchMyPc for 3rd party updates.
• Developed and Implemented SCCM Windows 7imaging for End-user self-service desktop and laptop deployment.
• SCCM 2012 Implementation project
• Design and Deployed multi-tiered SCCM Infrastructure to support 300+ locations, with 100k+ MAC and Windows client systems, and additionally 2000+ servers.
• Developed and implemented Patch Mgmt solution, which included custom and NIST Security Baselines.
• Provided day-tot day administration, and escalation support.
• Delivered Technical Design doc and Visio diagrams.
• SCCM 2012 and SCSM Integration project
• Design, deployed, and integrated SCCM 2012 with Service Manager 2012 in support of Configuration, Change and Incident management.
• Integrated SCCM admin tools and OSD deployment capability into SCSM console for Helpdesk, as well as Software Self-Service catalog with SCSM Request Management.
• Created custom reports which included both SCCM Configuration, SCSM Change and Incident data.
• Windows 7 Design and Imaging Development
• Leveraged MDT with web-based front end to developed, deploy and support New, Refresh, and Replaces imaging scenarios.
• Delivered Windows 7 Technical Design doc and Visio technical diagrams.
• SCCM 2012 Implementation Project
• Design and Deployed global, mutli-tired SCCM Infrastructure with Cloud DP’s to support MAC, Linux, and Windows system, as well as Internet only clients.
• Implemented User and Location Profiles, to support Self-service Software deployment.

Confidential

SC Operations Manager

Responsibilities:

• Position(s) involved building strategic and technical relationships with CIO, IT Director’s & staff, and department leads, as well as the Microsoft SI & ISV partner community to ensure successful education, adoption, and/or deployment of Microsoft technologies.
• The role required in-depth technical knowledge, and the ability to architect and implement technical solutions, which mapped customer’s business objectives, requirements, and strategy.
• As part of a consultative approach, and the primary technical resource the position involved supporting customer product knowledge transfer, POC’s, and implementation, which resulted extensive design, implementation, and strategy experience.
• Performance metrics required depth Microsoft and competitive product knowledge, maintain Confidential technologies domain expertise, which involved beta evaluation, continuous training and testing, as well as product documentation/whitepapers review, and supporting industry events, newsgroups, partners, etc.
• Gained depth experience and relationships in Education, Public Sector, and Telecommunication industries/verticals.
• Promoted to Middle East & Africa regional Solution Architect lead.
• Gained extensive experience, knowledge and training, in developing and delivering technical Architecture Design, Implementation, Project Management, Strategy, etc.