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Application Manager (director) Resume

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SUMMARY:

  • Microsoft technology professional with 10+ years of experience in solution design, solution delivery, application development and implementing Microsoft stack of technologies and platform (Asp.net, C#, Visual Studio, SQL Server, SharePoint, Microsoft Azure). Combined expert skills in solution delivery, development of best practices, project management, resource management, onsite/offshore coordination, and application life Cycle management of products & services
  • Promote re - usability of common components within the organization, and helped set KBs across projects.
  • Increase developer productivity by 15% by using CI practices in my projects
  • Won multiple RFPS assigned to me as part of my KRA to help sales team deliver technical responses and presentations multiple customers save cost by moving to Azure VMs/Cloud Services and utilize dynamic instances.
  • Bring culture of emphasizing on UI/UX within the team to enhance customer's experience while using our products.
  • Mature CMMi level 3 practices within the team to improve auditing process and decrease non-conformance incidents.
  • Improve communication methods within the organization by integrating VSTS, SharePoint and Slack Channels
  • Consistently renewed Microsoft Partnership by making sure team is doing certifications, getting referable customer feedbacks, and training on new products and platforms.
  • Leveraging Microsoft Partnership and training, successfully added more practices by maturing delivery capabilities in areas such as Power BI, Dynamics

TECHNICAL SKILLS:

Programming Skills: .NET Framework, C#, JavaScript, Microsoft Azure, MVC/Web API, Angular, SQL Programming, Mobile, Frameworks, (Apache Cordova/ioniq), Responsive, CSS Frameworks - Semantic, Bootstrap, Pure, Groundwork,HTML5/CSS3, Core Java

Tools: and Programs: VSTS, TFS Git Tools - Kraken/Extensions, Ribbon Workbench/Xrm Toolbox, Visual Studio 2008 -201x, Browser Stack, Visio/Balsamiq, Selenium Web Driver

ALM Skills: Change Management, Release Management, Git Flow CI (Jenkins)

PROFESSIONAL EXPERIENCE:

Application Manager (Director)

Confidential

Responsibilities:

  • Managing applications and products under Dynamics CRM/365 services at Infinite
  • Designed multiple applications to develop Azure apps using .NET framework (3.5, 4.0, 4.5, 4.6)
  • Proficient in .NET MVC, Web APIs, WCF, REST, SOAP
  • Proficient in C#, OOPS and UML.
  • Managed Azure infrastructure (Azure Cloud Services, Azure Logs, Azure SQL, Azure VMs, Azure Roles)
  • Managed delivery through team at Onsite and Offshore resources in India
  • Proficient in utilizing TFS + SharePoint, TFS Online (VSTS) - Agile process, Attlasian Issue Tracking - Jira, and creating reports (Burndown, Velocity, Progress, Impediments)
  • Proficient with source code environments - GIT, TFS, CVS
  • Proficient in managing product life cycles with FDD (Feature Driven Development - Hybrid Agile)
  • Extensive Experience with front end application development using HTML, CSS, JavaScript, Bootstrap, Semantic UI, Angular, AJAX and jQuery.
  • Proficient in managing deploying apps on Azure Cloud using web, worker, Azure SQL, Azure AD, and app services
  • Designed deployment architecture for hybrid deployments on-premise and Azure cloud
  • Experienced in implementing design patterns for web applications
  • Experienced in using multiple IDEs - Visual Studio 2008, 201x, VS Code, Eclipse, Android Studio
  • Proficient in SQL having written stored procedures, triggers, DDL, DML, and transaction queries using development tools like SSMS, TOAD, SQL Developer and SQL Navigator.
  • Extensive experience implementing SOAs using web services with XML, SOAP, WSDL, and WCF
  • Hands on with developing mobile apps using Android, ioniq/Apache Cordova
  • Developed Plugins, web resources, workflows for Dynamics CRM
  • Proficient in using build tools such as MSBuild for .NET, Maven and Grade for Java
  • Developing a seamless, end-to-end service experience with Dynamics CRM/365 for
  • Built-in intelligence helps customers resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.
  • Application goal is to improve the profitability of field service departments by automatically scheduling the technician with the right job skills and best location to fit in more appointments per day. Worked with team of 5 to implement Microsoft ADX for customers with self-service portals, proactive updates, and technician tracking to ensure a positive experience at every step.

Tech Used: Dynamics CRM Field Service, Microsoft ADX (.NET Web App on 4.6.2), Power BI. Microsoft Azure - iot, SQL Azure, Azure Table Storage, Azure Log, Angular, web APIs, Visual Studio 2017, nUnit, ioniq

Team Lead

Confidential, City of Grand Rapids, MI-

Responsibilities:

  • PCI compliant custom .NET application along with Dynamics CRM to manage the monthly billing for downtown parkers and business parking for customers.
  • Application involved creating a system that can take care of multiple invoicing rules and scenarios based on different contract lengths (Month to Month Billing, Temporary billing, Annual contracts, Pay ahead invoicing) and customer segments(business customers, employees, residential customers, sub customers, privileged customers etc.).
  • I was involved in designing this system from a concept of Services, Customer Segments and Subscriptions of a customer.
  • All subscriptions were bundled as invoices and grouped under 1 billing statement at the end of the billing cycle.
  • Application involved creating role based authorization over different functionalities in the system.
  • Application interfaced with payment gateway Point and Pay's API to manage customer billing using tokens, instead of storing credit cards.

Tech Used: Asp.net MVC 5.0, AngularJs, Web APIs, Dynamics CRM, Rotativa, ASP.NET Identity 2.0, JWT, OWIN, Azure VM, Azure Storage, Visual Studio 2015, nUnit, Azure AD, SQL Azure, Point and Pay

Team Lead

Confidential, Ann Arbor

Responsibilities:

  • Customer facing payment portal integrated with backend AR System to enable downtown permit holders make online payments, view invoice, manage customer profile, add/delete services . Application is managed/used by Republic parking at Ann Arbor that manages 8000+ parkers in downtown Ann Arbor, Michigan.
  • App has interfaces written to manage accounts, sub accounts, parkers, generate invoices, statements, wait lists, auto payments using Authorize.net payment gateway.
  • Application also integrated with AmanoMcgann to lock the gates on payment defaults.

Tech Used: Dynamics CRM, Dynamics NAV, Web Role on Azure (.NET MVC and Web API), nUnit, SQL Azure, Azure Table Storage, Azure Log, CSS3, Angular, Semantic, web APIs, Power VBI Visual Studio 2015

Confidential

Team Lead

Responsibilities:

  • Selected as a Vendor in making, Confidential asked Infinite to come up with an innovative solution to expand their business, and in turn qualify out of turn for becoming a vendor.
  • I and my team implemented a Scala based recommendation engine hosted on Azure. We developed a modernized mobile app for Confidential for their current free style app on app stores. We developed a solution, that displayed recommendations to Confidential customers with different mixes they could like, based on historical data collected from app with different dimensions (time, age, ethnicity, location).
  • We created a dummy data set of 10 million records originated from 7000 android users and 9000 iPhone users and 1500 other devices.
  • Dataset was preloaded in Confidential, and used MLIB(Machine Learning Library) to generate recommendations.
  • Generated recommendations were loaded in Azure SQL on configurable frequency, and were pushed on app using the Azure Notification Hub

Tech Used: Apache Scala, Java, ioniq framework (Apache Cordova), Azure Mobile, Azure SQL, ODATA v3, Hadoop distributed file systems, C# for Azure Scheduler, Asp.net MVC

Confidential

Team Lead

Responsibilities:

  • Integrated apps to build a web based command center for parking operations management company in Cedar Rapids, Confidential .
  • I was instrumental in designing this app from a concept on paper to a fully deployed app on production.
  • The set of applications involved creating dashboards for GPS monitoring, instant messaging, rule based alerts. digital meters real time monitoring, space allocation, occupancy patterns for vehicles in downtown Cedar Rapids. Application is built with a concept of standardizing APIs for parking industry.
  • We created an abstract layer on top multi vendor hardware platform to follow set of interfaces, and emit the data through APIs in a standard format using jSON and XML

Tech Used: ASP.NET 4.0, Asp.net 4.5, Asp.net 4.6.2, MsTest, ASP.NET MVC, Kendo UI Android 2.x to Android 7, Android Studio, Azure Worker Roles, Azure Web Roles, Azure Storage, Dapper ORM, nLog

Confidential

Team Lead

Responsibilities:

  • Aggregated map application built for Confidential, department of Transportation that displayed aggregated data from AWOS (Airport Observation System) and RWOS (Roadway Observation System) built using Oracle Spatial database.
  • We created a .NET application that had a window service running on backend servers to collect data ( weather, traffic speeds, surface temp, sub surface temps, live camera feeds, images ) from these stations, stored in oracle spatial.
  • The data collected was filtered and validated through a Mathematical function called Barnes Spatial to find out data anomalies.
  • Application was initially built on .NET framework 3.5 using Page methods, and was later migrated to .NET MVC with web APIs.

Tech Used: ASP.NET 3.5, Asp.net 4.5, Google Maps, Oracle Spatial, SQL Server 2005/2008/2012 , Web Forms, Windows Service, Barnes Spatial, javascript, AJAX, jQuery, Enterprise Library

Team Lead (Manager, Development)

Confidential

Responsibilities:

  • Responsible for full stack development, and delivery of the core modules assigned.
  • Designed multiple technology stack that incorporated Adobe Flex, WebORB, .NET Web Forms, .NET MVC WCF and Payment gateways.
  • Managing component and technology project lifecycle activities and establishing task schedules for a team of developers and senior developers to ensure the on - time delivery of projects.
  • Extensive development of user controls in web forms using C#, javascript, html, css and jQuery
  • Participate in daily status call as part of the FDD Agile practice.
  • Involved in requirement gathering, define scopes, estimations, acquiring sign-offs from customers Unit testing using Visual Studio Test Project.
  • Designing specific components using GEO Spatial technologies for various state govt applications that were escalated to a senior level
  • Code Reviews using Fxcop
  • Weekly Status Document/Status Meets
  • Managed multiple small teams for POCs and collaborated with project stakeholders (clients, investors, delivery heads, end users) to clarify requirements and to ensure designs were created or customized to produce the required result upon implementation

Tech Used: ASP.NET 3.5, Asp.net 4.5, Oracle Spatial, SQL Server 2005/2008/2012 , Web Forms, Windows Service, javascript, AJAX, jQuery, Visual Studio 2008/2010

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