OBJECTIVE

Experienced technology professional with the capability to provide Enterprise Solution Architect Director, Infrastructure Services responsibilities - with 20 years of IT management experience, I have the proven ability to develop the technology direction, standards and guidelines for enterprises to successfully deploy digital enterprise initiatives. With the capability to drive execution and planning for strategic alignment of application infrastructure systems development to architecture roadmaps, blueprints & enterprise technology strategy management.

PROFESSIONAL EXPERIENCE

Enterprise Solution Architect

Confidential, Chicago, IL

Responsibilities:

• Providing leadership for enterprise technology systems architecture solution designs to ensure architecture solutions align to technology road maps creating enterprise systems diagrams and artifacts for highly complex projects across the organization.
• Technical lead for confirming requirements, creating project estimates, overseeing design components and coordinating technical review sessions to develop systems architecture designs that enable the organization to digitize the consumer experience with mobile, big data and cloud solutions. Working with stakeholders, business leads, chief architects and software development teams.
• Preparing architecture conceptual designs and application systems component diagrams using Sparx automated toolsets to model the enterprise business and systems architecture. Ensuring that project teams validate with the business key deliverables to provide traceability so that requirements, functional designs and system architectures meet SLA's to deliver corporate technology solutions.
• Leading the development of future state business area architectures that leverages capabilities for a corporate data and security digital strategy using enterprise components, working actively to create business competitive advantage, focusing on cost, and ROI.

IT Global Solution Architect

Confidential, Chicago, IL

Responsibilities:

• As a consultant to confidential within the IT Confidential &D Global Informatics Account Management department, authored the solution architecture design for global systems integration of data analytics platforms and SAP ECC Financials with MDM data architecture that integrated with activity - based accounting. Provided coordination of data management implementation support and managed the work of IT service delivery relationships with global systems integration of SaaS software development teams worldwide (Japan, EU).
• Provided architecture guidance for design authority board meetings and established strategic target state environments for global system landscapes. Developed solution plans that incorporated detailed designs for operational data stores, reporting systems and analytical tool sets that enabled enhanced decision making for the business to deliver significant cost savings for drug development.
• Led the architecture design of a global delivery strategy and implementation plan for the integration of a connected view of Confidential &D data to underpin medical development road maps and provided information systems integration that advocated data and security architecture guidance to the medical development organization with an increased return on investment for strategic IT initiatives.
• Consultant, Manager, confidential Chicago, IL (10/2015- 2/2016 )
• As a consultant to IBM, provided management of ITIL implementation support for enterprise web application hosting services, cloud transformation, databases, storage, networking infrastructure support services across all of North America sites for WPP.com.
• Managed DevOps support teams for development of AWS cloud technologies across the UK, Ireland and India. Established SLA requirements and managed service level agreements for Application Hosting services to ensure alignment with business needs.
• Ensured excellent customer service by overseeing a team of application engineers to provide timely resolution of service incidents and completion of service requests. Used the TOGAF best-practice framework to enhance processes and procedures for delivering high quality services that were aligned with business needs and objectives across the company s global operations infrastructure.
• Managed and oversaw the planning and deployment of software updates to production applications, patches, upgrades and post-production confirmation of successful web hosting application platforms and AWS environments for implementations worldwide.
• Developed the skill sets of operational support teams to ensure staff is fully trained in the technical aspects of their job and established documentation requirements to maintain technical control and meet security requirements to support web apps.
• Directed the work of cloud technology support teams to ensure the global web hosting application environments hosted on-premise, private or by hybrid support models were effectively managed and provisioned to enable metering and chargeback to their clients.

Enterprise Architect

Confidential, Chicago, IL

Responsibilities:

• Developed comprehensive high level infrastructure solutions that incorporate corporate strategic target state architectures and standards to maximize performance, capacity, and total cost of ownership. Partnered with business leaders, developers, engineers, and production support teams to provide design guidelines, imparted knowledge on technical trends and served as a subject matter expert on systems configuration and architecture roadmap integration. Managed data analytics platform architecture technologies.
• Provided systems planning and Confidential designs for strategic digital assets monetization focusing on information systems integration and enterprise data warehouse initiatives. Responsible for developing and driving the infrastructure roadmap for moving applications to the cloud including engineering modernization of legacy environments with integration engine technologies.
• Designed systems infrastructure for enterprise - wide security architecture framework, HITRUST, enhanced authentication authorization, firewalls, load balancing, encryption, and PCI/HIPPA compliant Tier IV data center operational organizational structure.
• Managed the deployment and systems architecture for virtualization of high-volume web services hosting platforms, developed cloud data center transformation strategies, designed infrastructure as a service (IaaS) and platform as a service (PaaS) solutions.
• Created future state 3-year strategic roadmaps of enterprise architecture portfolio programs that align with business objectives, and developed systems architecture designs of business analytics platforms that integrated with enterprise data lake environments.

Infrastructure Architect

Confidential, Chicago, IL

Responsibilities:

• Managed the design, development and support of technology systems for claims processing for infrastructure platforms, including compute, storage and enterprise networking hardware. Technical Lead for managing applications development projects for provisioning systems into the data center environment. Led systems Integration of monitoring and capacity management toolsets.
• Created physical architecture documentation for configuration management. Developed systems engineering packages to support virtualization. Worked with architects and engineers to establish and implement IT architecture best practices guided by reference architecture frameworks to ensure availability and systems performance. Created infrastructure systems management technologies.
• Developed architecture documentation for the application migration of 431 apps to a new 240,000 sq ft data center in Ft. Worth, TX. Contributed to the development of the migration strategy for the successful disaster recovery and business continuity design. Delivered presentations to the Infrastructure Review Board. Developed Infrastructure dashboards and project status updates.
• Met with application owners to create technical architecture design diagrams using Sparx and prepared logical bill of materials (LBOM) equipment lists. Developed security implementation strategies to meet SLA’s and implemented security monitoring toolsets.

Program Management Director

Confidential, Chattanooga, TN

Responsibilities:

• Managed the implementation of an $18M Trucking ERP Package and MS Dynamics AX G/L across 4 subsidiaries nationally. Coordinated the deployment of Microsoft Office technologies for desktop solutions and MS SQL database financial reporting.
• Developed requirements and planned project lifecycle deployment. Defined resource plans and program WBS schedule for multiple projects and managed the overall program implementation. Created strategies for risk mitigation and contingency planning.
• Prepared the general ledger consolidation strategy to provide integration of subsidiary companies with one common accounting information structure. Traveled across the U.S. and worked with MIS Directors to develop the roadmap for integrating legacy systems. Provided expertise and program management for corporate-wide system upgrades, application integration and testing.
• Demonstrated leadership to manage vendor relationships and mitigate project risks. Approver of Service Requests (SR’s), SOW’s and SLA’s of external service providers. Managed to budget. Designed and maintained technical and project documentation.

Applications Architect

Confidential, Chattanooga, TN

Responsibilities:

• Provided technical leadership, determined enterprise architecture requirements, led application design sessions, planned projects, established task priorities and monitored programs with budgets of $5 to $10M. Managed vendor relationships with PwC and IBM.
• Responsible for determining enterprise application program portfolio plans, enforcing architecture standards and guidelines, and developing future state claims processing platforms to provide real-time transactions across load-balanced network servers.
• Developed expertise in the architecture of LDAP, DNS, web hosting systems, EMC storage, database administration, networking, UNIX server platforms, messaging, imaging systems, middleware integration tools, security, performance and EDI Conversions.

Program Manager

Confidential, Chicago, IL

Responsibilities:

• Day to day management, from a program management perspective, of 5 senior project managers as part of the PMO, presented executive communications to key stakeholders and program sponsors to ensure successful project execution, as part of global IT business strategies to ensure stable operations. Managed Fraud and AML systems including large data warehouse infrastructures.
• Managed delivery of critical infrastructure projects that included: Data Warehouse Systems, Windows Virtualization, Capacity Planning Management Systems, Web Services Financial Portfolio Platform, Cisco Switch IoS Upgrade, Solaris M9000 Systems Virtualization, EMC Storage Management, zOS Mainframe Upgrade, and deployment of the Global Network Operations Center.

Enterprise Architect

Confidential, Chicago, IL

Responsibilities:

• Responsible for applications architecture analysis for a global data center move, including assessment, analysis and design of the configuration of enterprise computing and data center systems including 2,100 servers, 275 applications and 2 mainframes to a new 70,000 sq ft Tier III green field data center facility.
• Managed the evaluation of virtualization strategies of Windows servers using VMWare. Supervised the integration testing of enterprise systems across development, test and production systems for virtualization, enterprise storage and enterprise networking. Negotiated vendor support contracts with IBM, CISCO and EMC. Presented proposals to steering committee.
• Deep involvement in the design, planning and execution of systems migration plan to migrate/decommission infrastructure without disruption to business groups. Conducted architecture reviews, capacity planning, work scheduling, implementation planning, testing, execution, and post implementation planning. Consolidated data centers located in US and Europe to new facility. The project was awarded the national data center leader award for the data migration.

Global Infrastructure Architect

Confidential, Naperville, IL

Responsibilities:

• Developed the Technical Infrastructure Plan for the global deployment of co-located data centers, providing vendor management of $12M IBM application hosting contracts and ERP deployments. Provided centralized data center operations management.
• Led a global team to successfully consolidate 16 World Wide Data Centers to 3 World Wide Data Centers (London, Houston and Singapore). Successfully led design, development and implementation of data center hot-site solutions.
• Created the technical infrastructure for the global deployment of a .NET enterprise reporting solution using Business Objects XI engine (Oracle Hyperion), custom ETL scripts and MS SQL Server database to support 5,000 users.

Enterprise Architect

Confidential

Responsibilities:

• Directed the deployment across data centers for systems integration and enterprise architecture of a Strategic Systems Management Monitoring and Reporting application (H-P OpenView Suite).
• Managed the successful consolidation of data centers across Canada and Europe to one global facility in Winnipeg, Canada for Confidential Companies after it completed a merger.
• Provided technical evaluation of software proposals and prepared summary documents for executives. Managed a $12M budget and 25 people. Deployed solution in 4 business units, 37 locations across Canada and Europe. Managed out-sourcing software development team and vendor contracts.

Principal Technical Architect

Confidential, Chicago, IL

Responsibilities:

• Enterprise Application Architect for custom modification to Siebel eCommunications enterprise system application for CRM sales force automation and incentives programs to support 4,000 users across the company. Member of the Change Management Board.
• Managed the development of the corporate data architecture model, custom Java development with integration to Oracle database application, custom interface development to Business Objects and Sonic MQ architecture for eAI messaging systems integration.
• Corporate Systems Integration Architect that managed 28 software developers (on-shore and off-shore) and an $8M budget.

Project Manager

Confidential, Chicago, IL

Responsibilities:

• Directed the architecture and software development of a complex EDI processing exchange hub solution for the Confidential to meet the Code Sets Rule of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Managed 32 developers and 4 enterprise software program releases to be able to provide Inter-Plan processing across all Blue plans.
• Managed the activities of the Enterprise Testing Facilitator, Program Release Manager and Technical Architect for the development of EDI Hub called BlueExchange that provides service brokering of HIPPA-compliant electronic 270/271 ANSI X12 transactions.
• Led multiple teams for custom integration of the following technologies: Vitria Businessware EDI engine, EDIFECS translation tools, MQ Series messaging, Cognos OLAP tool, Oracle databases, Rational Suite, SUN Solaris Sparc platform and NetApp storage systems.

Project Manager

Confidential, Jacksonville, FL

Responsibilities:

• Development of the architecture for processing electronic claims submissions over the Internet using IBM MQ Series/ Sterling Commerce Gentran (EDI Engines) and Java messaging Services over IBM WebSphere hosting platforms to interact with Oracle database and OS/390 mainframe applications. Managed HIPPA compliant systems upgrades of infrastructure.
• Managed the development of programs to determine methods for remediation of historical data files taking into account requirements for response time over the Internet interacting with Oracle database. Prepared design and analysis of HIPAA project plans for implementing 270/271 ANSI X12 transactions and automating methods for translation of crosswalk mapping routines.
• Contributed to the business plan formation of an organizational structure for the successful spin-off of a for-profit entity from a non-profit healthcare payer plan to establish a patient self-service web portal that automated medical claims submission to significantly reduce administrative costs (Availity.com).

Principal and Senior Technical Architect

Confidential

Responsibilities:

• Achieved $3M in consulting services revenues within 10 months across 4 different business verticals managing application vendor relationship teams to build eBusiness web portals. Prepared contracts and provided pre-sales technical support for proposals.
• Responsible for Pre-Sales Technical Application Support and Confidential delivery at Dupont-Dow consortium companies to sell plastic extrusion products to the big-four manufacturing companies using Rightworks supply chain system to build electronic commerce hubs (VerticalNet.com). Delivered strategic architecture roadmap presentations to C-level executives.
• Worked alongside the CIO’s of a consortium of Dupont-Dow companies that provided a web exchange for the sale of plastic products to the big-four automobile manufacturing companies and the spin-off to a new company (Elemica.com). Responsible for the application development teams that generated a catalog of product offerings, payment processes, and on-line auction services.

Project Manager

Confidential, Bloomington, IL

Responsibilities:

• Developed the technical enterprise architecture to support the upgrade of one of the largest private VPN insurance networks to pass the FDIC & OTS compliance review to provide for secured financial transactions processing that secured a federal bank charter.
• Responsible for Confidential projects that included deployment of network switch monitoring tools integration, intrusion detection applications, and an impact assessment process to evaluate applications impact to WAN performance.
• Managed enterprise infrastructure projects with EDS, ABN/AMRO, SecurityFirst, WebTone, & Checkpoint firewall technologies. Supervised vendors for data security reviews. Coordinated audit and compliance reviews with FDIC and OTC regulations divisions.
• Prepared a technical review of a national service level agreement for enterprise network support that was delivered to the legal department to prepare the company for contract negotiations with a major service provider. Core team member of the PMO.
• Managed security penetration tests performed by PwC, presented results to senior leadership, led efforts of multiple vendor project teams that performed enterprise infrastructure upgrades, prepared security reviews based on financial processing systems audit.