Retail Fulfillment Manager Resume Houston, Texas - Hire IT People

SUMMARY

Full Stack .NET Web Developer currently seeking a Web Development position.
Utilizing my institutional acumen, effective leadership, and collaboration with a team to accomplish any task. Eager to continue learning and applying new technologies and languages to further enhance my ability of creating and communicating simple, elegant solutions to complex problems.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Retail Fulfillment Manager

Confidential, Houston, Texas

Responsibilities:

Provided support to all departments within Confidential by consistently and accurately performing all duties necessary in the overseeing of the processing and shipping of all retail literature, custom kit, mailing requests, and conference/trade show support.
Optimized order fulfillment procedures, which resulted in a 2 - 3 day fulfillment window being reduced to same day fulfillment.
Increased the company’s Dalbar rating in customer satisfaction from 78th overall to 1st place for 5 consecutive quarters.
Moved all outgoing USPS shipments to a mail consolidator, which resulted in an annual savings of approximately $96,000, without effecting delivery times.
Responsible for the supervision, hiring, development, and review of 9 - 26 employees.
Responsible for the management of facility related issues.
Procured the necessary software, hardware, or any other items needed to insure the department ran efficiently and effectively.
Consistently completed all projects on schedule, and under budget.