SUMMARY

• Six years experience with Unix Systems Tru 64 (Digital Unix).
• Five years experience with MetaSolv(Telecom Business Solutions)
• Three years experience with Quality Assurance
• Proven ability to reach a targeted goal.

TECHNICAL SKILLS

System: UMX Tru 64 4.0, Novell, Mac, Windows, Vista, 95,98, 00, 7 & 8.

Software: Tru 64 Unix, Kosh Shell, Visual Basic Net, Access, MS Office, Visio, Java, Java Script, Systems Analysis & Design, PHP, IBM WebSphere, SSH Secure Shell 3.2 Crystal Reports, Sharepoint, Ariba 8.2, IT Risk and Security, IT MER, HTML, Symantec Endpoint, Ghost, & PC Anywhere, Active Directory, LDAP, Remote access (VPN & VNC), HSM, PHS, PACS, Business Objects XI, IBM AS400, Microsoft Exchange 2007/2010, Mck HEC & HED Config tool Mck tool manager and McKesson Horizon Clinicals ver. 10, 11, &12.

Network Protocols: TCP/IP and SMTP

Diagnostic Software: Windows Command line, and, UNIX/Linux Command line

Hardware: IBM, DELL, Xerox, Alpha GS 160, AS140, Genicom line printers, Vioptix, and LP Laser jet, Digital TSZ07.

Certification: MS Excel.

PROFESSIONAL EXPERIENCE

Confidential, Huntington, NY

Software Developer

Design, develop, implement, and maintain internal applications in collaboration with cross - functional application, infrastructure and project management teams. Write new programs and/or modify existing code to meet project requirements. Investigate and test new software solutions or products as necessary. Ensure task identification, work effort estimates and work schedules for development and maintenance activities. Produces supporting documentation such as metadata and diagrams of entity relationships, business processes and process flow. Configure and maintain EDTB for the following departments: ER, Admitting, lab, and medical records. Develop and maintain standards, including organization, structure and nomenclature (data architectures, models, tools and databases). Manage staff configuration application of approximately 703 users in the emergency department. Responsible for resolution of first tier application needs including emergencies. Perform related duties as required to help team members meet their deadlines.

Confidential, Huntington, NY

System Network Operation Technician

Involved in projects ranging from installation of desktops, laptops, and tangents to wide area local networks, and network planning. Wiring and implementation, management of software systems and upgrades. Assume responsibility for learning additional skills to install and support new software and hardware. Train 200 end users on software enhancements and monitor peripherals to ensure functionality within the 12 operating rooms.

Confidential, New York, NY

Ariba Catalog Manager

• Maintain /Administrate Ariba spend network for confidential. Create catalogs for any product or service, regardless of how it is measured, priced, or delivered. Support the following catalog types: Catalog Interchange Format (CIF). Create CIF catalogs with any word processor, text editor, or spreadsheet application.
• Commerce eXtensible Markup Language (cXML) format. Create cXML catalogs using any XML or text editor.
• PunchOut catalogs. PunchOut catalogs are interactive catalogs that use cXML to support two-way communication of electronic commerce details. PunchOut catalog resides on network website provided buy organizations with a URL with which to access it. Knowledge Hierarchy Tool (HT) consists of two environments: Test and Production. Create commodity roles, commodity codes, and catalog partition. Assign users to catalog roles.
• Create catalog filters and assign a filter to a role. Develop a UNSPSC code number to catalog items. Map UNSPSC codes to ccc, pcc, & GL accounts ensure office supplies UNSPSC code number is mapped to the GL account that AP has set-up for office supplies.

Confidential, New York, NY

IT Procurement Specialist Supervisor

Product Lifecycle Management working with Windows Engineering. SLA, KPI, and, Vendor Management. IT standards management in Ariba. Policy and procedures surrounding acquisition. Configuration support and development working and PC Engineering. Directs all hardware services to all purchasing activities in support of negotiated contracts and policy and procedures established at Confidential . Manage and distribute asset tags for all of the North America campuses. Coordinate single-event deco process for IMAC and Move management. Centralize disposal locations for the NY campus.

Confidential, Jericho, NY

Client Data Analyst Manager

Created and maintained highly accurate Client Data System of 500 orphan leads from home office. Managed the design and implementation of Insurance Reports, Orphans Profiles, Branches. Agents, Polices, Charts, and Letters. Supervised users profile and accessibility, password, create or delete database and database validation. Created Excel spreadsheets to summarize insurance products for brokers and senior management. Oversaw and trained 15 agents on daily office functions. Researched and installed all electronic devices, PC’s, peripherals, and office supplies. Configured desktops, laptops, & peripherals for the office. Managed 15-line inter-telephone system. Responsible for all policy services of IBM WebSphere Host OnDemand (OMNI) Omni system status, Proposals, Print Queue, Agent/Agency Info, Product Service Info Screens, New Business, Insurance, DI, Annuity, Check-O-Matic, Billing Systems, and Vantage-One System.

Confidential, Garden City, NY

Billing Analyst

Demonstrated analytical and problem determination skills. Adhere to critical schedules and deadlines. Troubleshoot reseller issues and problems. Run Unix scripts. Verified Unix Operating System has electronic file per maintenance for deletion; compress previous month billing files experienced in tape librarian, dump tapes (9-Track and Tape Cartridges) onto the system directly where files are re-formatted into a file format called Procell. Manually ran billing reports for each market schedule to bill. Provided hands-on technical help to 10-15 internal employees. Diagnosed and resolved functionality issues regarding MS Word, Excel, and Outlook. Diagnosed & resolved Novell, Windows 98 and XP operating systems issues. Integrated with other departments in creating procedure methods to solve technical issues. Knowledge of Billing Process, Unix, 1800 LPM Genicom Printer, Procell, and Market Folder Application.

Confidential, Westbury, NY

MetaSolv Specialist

Knowledge of Telecom Business Solutions. Add and delete authorization codes, pricing and billing, pic info, assigned values, hunt group, class features, and custom calling. Created BAL lines change to existing service Copy Branch to Order. Access determines customer CLLI codes Common Language Location Identifier. Input new and existing customers to Adding Directory Listing and requests. Responsible and designed Customer Care Productivity Spreadsheets, for management team. Knowledge of Unix Operating System, WEB GUI PHASE III, ACD, Call Center, and IIUMINET.

Confidential, Westbury, NY

Operations Support Representative

Provided support functions associated with the Provisioning, Translation, Activation and Results Reporting on On-Net Services. Tracked order flow between functional operations; scheduled critical events with Internal/External Trading Partners; Identified jeopardy conditions and provided early warning; reported customer trouble trends. Daily correspondence with vendor; Siemens & Verizon with involved into service, pricing and support.