Application Configuration Manager Resume Lewisville, Texas - Hire IT People

SUMMARY:

Experienced professional with over 16 years of business leadership experience.
Technical Leader with talents in resource optimization, change management, project management, application support, business analysis, configuration management, disaster planning, process improvement, and stakeholder relations.

TECHNICAL SKILLS:

Languages: .NET framework, C#, COBOL, HTML, Java, J2EE, SAP R/3 (ABAP/4), SQL SMS, SQL*Plus, UML, UNIX Shell, VB

Microsoft Applications: Office Suite (Access, Excel, PowerPoint, Word) AD, BizTalk, Dynamics AX, IIS, Project, Server, ServiceManager, SharePoint, SQL Server, Visio

Middleware/Integration Applications: e*Gate 4.1.2/4.5.3, e*PM/e*Xchange, eBPM/e*Insight, Jenkins Inovis BizLink 3.1 and TrustedLink Enterprise (TLE) Tibco (ESB) BusinessConnect, BusinessWorks, Designer, EMS, Hawk, iProcess

Configuration Management Applications: Rational ClearCase/ClearQuest

Business, Finance and Human Resource Applications: Apttus/Salesforce, BlackLine, IBM Clarity, CaseWare, JIRA, OnBase, PeopleSoft Financials, ResIQ, Workday HCM

PROFESSIONAL EXPERIENCE:

Confidential, Lewisville, Texas

Application Configuration Manager

Responsibilities:

Owned a portfolio of business critical applications in the Accounting, Finance and HR space
Admin/Product manager for APTTUS/Salesforce, BlackLine, MS Dynamic AX, OnBase, & Workday
Reviewed and Approved Change Requests (CRs) for out - of-box and custom applications
Directed distributed front /back office teams of Sr. Application Specialists in Tier 2 support
Owned stakeholder communications for accountable applications
Coordinated JIRA sprints, lead scrum calls, and update project plans/timelines accordingly
ERP project - Data Gathering for Q4 replacement of AX, BlackLine, AX, OnBase, & PeopleSoft
Liaison to key business leaders for enhancement requests, issues, and incident management
Worked frequently with Finance, HR, and Technology executives on corporate initiatives
Coordinated Vendor Relations, including planning implementations and required testing
Principal on tronc Acquisitions Team, responsible for onboarding new business units/products
Technology control owner for Internal and External Audit, PCI, and SOX Compliance

Confidential, Irving, Texas

Project/Program Manager

Responsibilities:

Responsible for a team of Chenega employees on client site
Led a group of Analysts, Developers, and Project Managers for intermodal transportation firm
Coached and mentored teams on the proper application of project management processes
Specialized in configuration and connectivity of EDI transactions in the transportation industry
Owned project life cycle (Scope, Budget, Milestones, CARs, Stakeholder buy-in)
Business Development liaison; met with clients to gather requirements and design needs
Reduced costs and improved efficiencies using Continuous Process Improvement

Confidential, Dallas/Irving, Texas

Sr. Systems Integrations Analyst/Application Consultant

Responsibilities:

Provided 24/7 Tier 2 Production on-call support; Served as first POC for client-users
Established connectivity of EDI transactions to external trading partners
Collaborated with back office team in Bangalore, India, in support of middleware applications
Disaster Recovery planning and testing for High Availability environments
Authored design and system procedure documentation
Created detailed plans for supporting production outages and system maintenance
Configured all new trading partners in BizLink/Tibco Business Connect as well as eGate/ePM
Participated in emergency service restoration after failovers to hot spares
Represented Oncor in technical meetings with ERCOT and other market trading partners
Utilized technical knowledge of the workings of the Texas Deregulated Energy Market
Installed and configured Tibco across all environments

Confidential, Dallas/Austin, Texas

Portfolio Manager

Responsibilities:

Relocated in Dec 2005 to manage the Equity Office Security Services Portfolio
Led process improvement initiative in attempt to renew an expiring contract

Senior Security Project Manager

Confidential

Responsibilities:

Oversaw security department (including staffing, training, budget, payroll, and procurement)
Directed a team of shift supervisors and 30+ employees in 24/7 operations
System Administrator for facility access control software, radio array, and surveillance systems
Developed emergency procedures and coordinated testing as facility Fire/Life Safety Director

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Application Configuration Manager Resume

Lewisville, TexaS

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