SUMMARY:

• Recognized from beginning of career with Intel through the present with numerous performance awards from multiple employers for Production Quality, Customer Service, Results Orientation, Leadership, and for Performance Quality Improvement standards (PQI)
• Reputation as a highly versatile, flexible and results - driven leader, easily adaptable to change, diligent, efficient, committed to satisfying both business and customer with solutions custom-tailored to needs
• Successfully completed projects for diverse major and global organizations such as Intel, Microsoft, Exxon, Cisco, BestBuy, and the Gap
• Career-long record of 100% on-time, on budget, and on spec project completions
• On discovering that $12M had been given away in licensing due to having no audit controls or primary database keys, recorded transactions in ERP systems to enable data is financially auditable and passed all external audits for new system design Terayon
• Maintained 70% code coverage for automated testing from release to release for the SLK platform, automating 70% of all testing before next release to keep up with added complexities and features — averaged four major releases per year
• Managed an offshore team of developers and interfaced with groups across the country to establish standards or requirements in product management, systems, and APIs
• Implemented a C# - Java, and PHP product code base integration and Android client application interface
• Implemented a Custom Project Overview Dashboard (CPOD) in a JIRA Agile projects module, and a custom matrix dashboard for collecting system status data
• Designed and implemented an automated data flash refurbishment process (for Cherry Picker line) to replace 20- to 25-piece manual processes per month, resulting in a $100K monthly reduction in overhead costs and 85% fewer customer returns
• Served as business owner of Onsite Data Center and member of Santa Clara Crisis Management team
• Developed and supported enterprise-level applications, including proprietary Product licensing, ADP, Equity Edge, Agile, Remedy, and various SQL Server and Oracle DBA activities
• Recruited to take over and re-engineer a Laboratory Information System and achieved 80% improvement in efficiency of data processing algorithms with real-time analysis results Intel
• Successfully streamlined and coordinated on-site data center and network conversions through six domain migrations and seven company ownership transitions
• Expertise in custom license feature enablement, management systems, and encryption
• Designed, developed and integrated commercial licensing management systems with factory, distribution, repair and return business processes
• Developed and delivered training to internal and external user groups
• Served in Technical Sales and Development Leadership capacity for new product offerings, custom client application development for an advanced publishing content management platform, license key generation software, and inventory management systems

TECHNICAL SKILLS:

.Net / C# / T-SQL / ASP.NET / MVC / XML / WCF / WPF / jQuery / Ajax / JavaScript / Client-Server Application Development / Web Development / Service Oriented Application Development / Product API Framework and Platform Development / Agile and Scrum Development Methodologies / Software as a Service (SaaS) / Complete Software Development Life Cycle / Design Patterns / Java & PHP Product Code Base Integration

PROFESSIONAL EXPERIENCE:

Confidential, Santa Clara, CA

Software Engineering Manager

Responsibilities:

• Transformed an overhead business process into a revenue-generating customer self-service process resulting in a net ROI of over $1 million in the first year.
• Implemented Custom Project Overview Dashboard in JIRA Agile Projects Module
• Managed an offshore team of developers and interfaced with teams from all over the country for product management, system requirements, and APIs.
• Designed hardware and software process for data flash refurbishment process with ERP, CRM, repair and distribution systems integration
• Use of Salesforce and Workday for customer service and resource recruitment respectively
• Developed and delivered training to internal and external user groups

Technologies: ASP.Net, C#, SOAP Web Services, T-SQL, BizTalk, Windows Server, SQL Server Services, MSFT Azure, Google Analytics, Windows Client Applications, Java product codebase integration, PHP product codebase integration, Android client application interface

Confidential

Software Engineering Manager

Responsibilities:

• Software architecture, development management, program management and engineering project management of the web-based end user licensing and serial number repository system supporting 3 product families consisting of 12 product lines and ~51 million dollars per year in revenue.
• Business owner of the onsite data center, and a member of the Santa Clara crisis management team.
• Maintained and expanded BizTalk EAI implementation to include additional suppliers and business process transactions.
• Implemented C# - PHP product code base integration and Android client application interface
• Business owner of the onsite data center and a member of Santa Clara crisis management team.
• Implemented Custom Project Overview Dashboard in JIRA Agile Projects Module
• Use of Salesforce and Workday for customer service and resource recruitment respectively
• Developed and delivered training to internal and external user groups

Technologies: ASP.Net, C#, SOAP Web Services, T-SQL, BizTalk, Windows Server, SQL Server Services, Windows Client Applications, Java product codebase integration, C++ product codebase integration, PHP product codebase integration, Android client application interface

Confidential

Enterprise Application Engineering Manager

Responsibilities:

• Development Manager and engineering project management of the web-based end user licensing and serial number repository.
• Developed and supported enterprise-level applications, including proprietary Product licensing, ADP, Equity Edge, Agile, Remedy, and various SQL Server and Oracle DBA activities.
• Use of Agile, ADP, and Workday for customer service and resource recruitment respectively
• Developed and delivered training to internal and external user groups

Technologies: ASP.Net, T-SQL, C#, C++, Oracle database, BizTalk, RosettaNet, Windows Server, SQL Server Services, VB conversion to C#, ColdFusion conversion to C#, Integration with Java product code base

Performance Awards: for Leadership, Team Work, Customer Orientation, and Results Orientation.

Confidential, San Mateo, CA

Engineering Manager

Responsibilities:

• Management of software development team, coordination of cross team interactions, client management, and provided mentoring to junior level developers.
• Technical Sales and Development Manager for new product offerings, custom client application development for custom advanced publishing content management platform, and license key software generation and inventory management systems.
• Development Manager for systems integration, and internal business process continuity enhancements.

Technologies: ASP.NET, T-SQL, C#

Confidential - Mountain View, CA

Consultant

Responsibilities:

• Leveraged product sales in strategic accounts by development of software architecture and managing the implementation of large-scale solutions
• Application and data security, database design and performance tuning, and knowledge transfer activities.
• Published white papers on SQL security, SQL stress testing, and securing IIS 5 which earned GEM award nominations.

Technologies: SQL Server, Windows Server, ASP

Performance Awards: "Best Practice" Award and "Ship It" Award.

Confidential, CA

Senior Software Engineer

Responsibilities:

• Technical Lead on the Microsoft development team focused on Windows 2000 beta server platform, wireless e-commerce, and Commerce Server pipeline technologies.
• Testing Coordinator for Barbie Everything Girl account; managed the relationship between core development team, internal QA, and client acceptance testing team. (
• Technical Lead for Best Buy Entertainment Portal Site; implemented user profile, polls & surveys, and trivia features
• Technical Lead for web enablement

Technologies: SQL Server, Windows Server, Commerce Server, ASP, C++

Confidential, Santa Clara, CA

Senior Web Application Developer

Responsibilities:

• Developed ATL COM component architecture used in CyberCash/Taxware/SAP integration, Salesforce automation, and Crystal Reports web reporting.
• Development Lead for an internal promotional product online ordering, try and buy sales leads, customer support portal, and marketing survey site.

Technologies: Windows Server, ASP, C++, scripting

Confidential - Santa Clara, CA

Programmer Analyst

Responsibilities:

• Development lead for a re-engineered B2B data exchange system consisting of an ASCII file loader to SQL Server transmitted over FTP with PGP encryption, spec compliance routines, and product/process capability statistical analysis for supplier certificates of assurance/compliance.
• Contributed to the strategic planning and design of B2B and internal information systems as part of the FMO Business Quality Framework.
• Lead development efforts for the migration and integration of custom departmental legacy applications

Technologies: C++, ColdFusion, VB, SQL Server, Windows Server and ASP