Lead .Net Developer Resume Richmond - Hire IT People

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Lead .Net Developer

Confidential, Richmond

Pull emails from IMAP servers and save parsed email files and attachments to local disk and update email status into database
Test popular IMAP servers: exchange, office365, hotmail, yahoo, and gmail
Web chat can popup customer detail account and transfer to another available agent

Environment: VS 2013, .NET 4, C#, NuGet, Mailkit. Mimekit, OAuth2, LINQ, SPROC

Confidential

Work with Avaya support to fix the phantom transferring calls with WrapupComplete
Fix the drive crash in AIC 7.3 by postponing to delete call pointers with one parameter

Environment: Visual Studio 2005, C++, PIPE protocol, WinDebug

Confidential

Fix MSCRM 2013 Adapter on IE8 compatible issues
Build MSCRM configuration for Adapter URL and user profile accessible by Web resources

Environment: SQL Server 2012, TFS, Web Resource, MVC, jQuery, JSON, REST

Confidential

Authenticate with Access Token to restrict the use of API Applications connected to bFO and avoid reading unwanted mass data
Authenticate with user name and password for custome bFO web service call

Environment: VS 20013, TFS, Saleforce OAuth web service, C#, JSON, IIS

.NET Developer

Confidential, Richmond

Environment: SAP BCM OII, SAP CDT SIP Phone, .NET 4.0, C++, C#, IIS Web service

Confidential

Enhance AMC SAP Web Adapter to support Queue Presence in SAP CRM 2007 and Agent Presence in CRM 7.0 and pass SAP certifications in 2012

Environment: .NET 4.0, SAL Server 2012, C++, C#, .NET Web service, SOA, ICI

Confidential

Siebel ERMS pull email from POP3 and send notifications with ActivityID to CCMM for routing emails to available agents who reply or transfer with templates from Siebel ERMS
Avaya AACC multi-channel connector read email from CCMM and send alert to agents

Environment: .NET 3.5, VC 6, C#, .NET WCF, Web service, Siebel ERMS

Confidential

Each of SAP web adapter and Siebel adapter bring 14 new customers in 2009. Create more than 10 hotfixes for each of these two adapters to meet new customer requirements
No. 1 in the number (51 out of 203) of resolved issues in 2009 among six developers
·Install Siebel 8.1 and SAP CRM 7.0. Certificate all CTI connectors with Oracle and SAP

Environment: VC++, COM, C#, .NET Remoting, SOAP, SQL, Entity Framework, LINQ

Confidential

Develop all installers for AMC products to meet the mandatory requirement of patch release and rollback for Cisco ICM OEM since 2006. Automate all manual configurations for COM security, COM identity, IIS application pool identity during installation
Uniform all MCIS 5.2 and 5.3 installers and deploy to hundred customers after 2008

Environment: InsatllShield 2008 & Script & Custom action, VS 2005, C#, VB 6

Software Developer

Confidential

Design a GINA DLL and a custom authentication package to provide fingerprint logon besides password logon on Windows 2000 and XP.

Environment: VC 6, WinDbg, Win32 API, Net API, Control panel application (.cpl)

Confidential

The reader security service is installed as a service and is used to seize the reader by .NET Class library, which can be called by web page with ActiveX or by Win applications.

Environment: InsatllShield, VC 7, Win32 API, System service, .NET remoting, SOAP