SUMMARY:

• Versatile experience in handling projects in Banking Financial services and Insurance(BFSI), Healthcare, Telecom, Retail, Communication and Technology, Information Media and Entertainment domains.
• Extensively involved in Delivery, business development activities like Market analysis, service offerings, Identification, go to market strategy, thought leadership, Road shows and Technical presentations to client and proposals, Learning and Development, Contractor hiring.
• Strong Leadership qualities and project management skills. Excellent communication and presentation skills.
• NFT Leader North America - Responsible for business growth and delivery across all the verticals for Non functional Testing service such as Performance Testing & Engineering, Security Testing, Mobile Performance Testing and Engineering, Cloud performance testing, Batch job testing and Accessibility Testing
• Worked with various Client stakeholders including Directors, VPs, CIO to understand client strategic initiatives, identifying opportunities, developing solutions and monthly governance review meetings on various projects
• Anchored Transformational initiatives such as
• Waterfall to Agile Performance Testing
• Moving towards performance engineering by Implementation of APM solutions Dynatrace and Splunk
• Cloud performance Testing
• Shift-Left (Devops) continuous performance testing and integration
• Digital performance Testing (Mobile Web and Native apps)
• DAST and SAST implementation under security testing
• Responsible for the research and development of Non functional testing projects and developed solution accelerators such as PerfInsight, PerfMonster, Scorpion, PSE
• Heading the Learning and Development for NFT NA team to uplift the technical knowledge on various cutting edge technologies to improve the delivery excellence
• Currently managing NFT Engagements with a P&L of $25+ mn (300+ Associates) spread across multiple geo-locations using onshore, offshore, hybrid models
• Responsibility in Sales & Business Development anchoring large pursuits (RFP’s RFI’s, SOW’s, MSA’s), opened new logo’s
• Design and Implemented PTCoE’s, Managed Services Model, Transform-while-Perform and BIC-COE driving efficiencies, effectiveness, virtualization and innovation
• Extensive expertise in Water-Fall, Agile, DevOps, Iterative lifecycle models, create standard testing process, establishing Test-driven development Iteration planning, Dev/Testing, Showcase, Retrospective, Story-based execution.
• Experienced in E2E Service oriented architecture ( SOA) testing practices, methodologies, establishing SOA test governance, SOA test tools, Web Services Virtualization
• Implemented Industry best NFT practices Shift left concept, PaaS, SaaS models using Cloud Services, Test data mgmt, DevOps, Enterprise Test-Automation, Performance Testing.
• Extensive experience in implementing security testing practices to uncover security vulnerabilities through DAST and SAST.
• Successfully implemented accessibility testing practice for major customers such as Travelers Insurance, The Hartford Insurance
• Rich experience in Setting up Mobile lab and provide services on mobile performance testing and Engineering

PROFESSIONAL EXPERIENCE:

Confidential

.NET Leader

Responsibilities:

• As a member of leadership team, responsible for service delivery and P&L for clients across North America 24X7
• Managing a portfolio of $25M annually with 15% year on year growth with Performance, Engineering, Security and Accessibility testing services
• Provide strategic direction and day to day leadership to the team and customers
• Responsible for customer satisfaction and relationship with CXO level
• Ensure Non functional testing and engineering services meet the business requirements and expectation regarding quality, cost and schedule
• Drive and deliver operation excellence through efficient use of resources /schedules, optimization of service level agreement(SLA’s), Problem monitoring and resolutions and effective change management techniques
• Develop metrics and KPI’s for Non functional testing quality and continues improvements
• Develop and maintain an organization of high performing people through effective hiring, coaching and rigours performance/ talent management process
• Plan and implement resource strategy based on business need, scope of work, cost ad skill requirements
• Managed cost of delivery not only for Confidential but for clients as well. Executing projects with hard dollar savings for clients and driving lower cost of operations
• Helped clients to define Agile, Cloud, Mobile, Security, Accessibility and shift left performance engineering Strategy

Confidential

Engagement Leader

Responsibilities:

• 100% schedule adherence for Non functional testing activities including Performance testing, Performance engineering, Security, Mobile performance testing & Engineering and Accessibility testing
• Created and managed performance testing CoE for Travelers Insurance, LexisNexis
• Managing key stakeholder relationships; Business, Technology, User groups and developments. Member of integrated steering committee to review program decisions, reporting strategies, architecture and design management, enterprise program planning.
• Program governance and technology leadership for strategic Elsevier program and ensuring quality goals, SLA’s, OLA’s of this are met for release milestones
• Anchored multiple proposals and won large pursuits such as Corporates systems, Business Insurance in Travelers insurance estimated value of $2M
• Successfully open new Lines of Business within LexisNexis with competition strong hold by innovative performance test strategy
• Differentiated service offerings against competition by providing thought leadership and test consulting to customers in niche non functional testing services Security, Cloud, Mobile and engineering, production monitoring

Confidential

Performance Test Manager

Responsibilities:

• Demonstrated overall program management bottom line including Program Planning, Execution, Stakeholders Management, Status Reporting to “C” level Steering Committee
• Institutionalized formation of Performance Testing Centre of Excellence(PTCoE) for Confidential, Confidential and Confidential Bank
• Responsible in project delivery of the performance test projects under IV&VS (Independent Verification & Validation Services)
• Established performance test process including templates
• Heading the business development of performance Testing projects under IV&VS Team
• Participated in RFP’s, RFI’s and proposal writings
• Involved in client presentations on various performance testing proposals
• Successfully managed performance Test team of 50+ associates with $5M projects
• Responsible in managing operations such as timesheet management, revenue, onshore-offshore communication and other operation activities
• Monthly governance meeting with various stakeholders to review the project status, thought leadership initiatives and optimization plans
• Anchored auditing of various performance test projects across North America region
• Responsible in uplifting the technical knowledge of performance testers on various technologies
• Involved in conducting POC’s for technical feasibility on various tools such as Open STA, Jmeter, HP Loadrunner, Silk Performer

Confidential

Performance Test Lead

Responsibilities:

• Involved in complete performance test lifecycle by leading a team of 10 members right from Non functional requirement gathering to project signoff
• Liaison between Functional, automation and performance testing teams and ensure effective communication
• Prioritize testing goals and plan projects and resource accordingly
• Responsible for resource planning, resource allocation, certifying the release, approve performance code check-ins, code review and end to end integration testing
• Developed performance test plan and strategy for various projects under General Motors
• Developed a tool to derive the work load mix for load, stress and endurance test
• Extensively worked on Web(HTTP), Web services protocols using HP Load runner
• Implemented best load test scripting standards to improve script quality
• Modularized the scripts to optimize script development effort
• Involved in Test execution, Result analysis and trouble shooting tests
• Extensively monitored the servers for performance bottlenecks using perfmon, VMstat, HP Sitescope
• Participated in result review with stakeholders to obtain signoff

Confidential

Test Lead

Responsibilities:

• Successfully handled 10 members team comprises of functional, automation and performance testers
• Gained rich experience in Functional, automation and performance testing
• Extensively used Silk performer (Performance Test), Silk test (Functional Automation) and Silk radar (Defect Tracking)
• Tested Quark products such as MAUI, Quark Express, DMS for functional, automation and performance
• Participated in Business Support Groups in design, review and requirement analysis meetings
• Involved in Reviewing requirements, Development of Test plans, Test cases
• Worked in developing automated and performance test scripts
• Created in-house utilities for Test data and report creation
• Weekly status report to Project management team
• Awarded for identifying highest number of defects among the team for MAUI release

Confidential

Test Engineer

Responsibilities:

• Conducted Manual testing on products such as AMS, Test Suite Automation, SMS Portal, College Information management system, Centralized Payroll Information System
• Development of Test Plans, test cases based on business requirements of the application
• Testing of the application at unit, module and system level for quality of the software
• Responsible for Black Box, Acceptance Testing of the application
• Performed Integration Testing for the system Compatibility
• Performed various other tests such as Positive, Negative, boundary value analysis to check the various Business functionalities
• Involved in Trouble shooting, resolving and escalating data related issues and validating data to improve data quality
• Performed Regression Testing and User acceptance testing
• Prepared daily status report with details of executed, passed and failed test cases and defect status
• Participated in daily calls with onsite team to report test status