SUMMARY:

• Highly skilled IT professional with over 7 years of experience in analysis, vast experience with the development of various web applications utilizing the .NET Framework, C#, CSS, HTML, XML, AJAX, JavaScript, SSRS, and SQL Server.
• Participate in the complete Software Development Life Cycle (SDLC) by gathering technical and functional requirements, and designing, developing and implementing software solutions.
• Ensure all applications are in compliance with ISO standards.
• Meet with Analysts, Project Managers, and clientele to discuss weekly project progress reports while communicating with all personnel in English and Spanish.

TECHNICAL SKILLS:

Languages: ASP.NET, HTML, JavaScript, CSS, XML/XLS, VB.NET/ 2008/2010/2013 , AJAX, Java, C#, C/C++

Frameworks: .NET Framework 3.5/4.0, .NET Core 2.0

BI Tools: Reporting Services (SSRS), Integration Services (SSIS).

Databases: Microsoft SQL Server 2000 - 2017, Oracle, MySQL, Microsoft Access

Operating Systems: UNIX, Windows 2000-8, Android

Tools: MS Office, Microsoft Visual Studio 2003-2017, Dream Waver, Eclipse, Android Studio, Crystal Reports XI, SQL Server Business Intelligence Development Studio, FileZilla, Smart FTP.

WORK EXPERIENCE:

Confidential, Guaynabo, PR

Senior .NET Developer/Analyst

Responsibilities:

• Produce internal Micro Service programs using .NET Frameworks, SQL Server, Web Services, while participating in all phases of the Software Development Life Cycle (SDLC) ranging from the initial requirement gathering/analysis, .NET development and ultimately the implementation of the project. This application consults Digital and Print subscriptions information, with the option to include a new subscription to the customer account. The technologies used in this application: Windows Console, C#, Entity Frameworks, Web Services and SQL Server.
• Processing Confidential files with SSIS: a flat file is use to format the Confidential files and then create an OLE DB destination to map the transactions to the data base. Then we update the payment transactions from success to decline in the client subscriptions and adjust their current balance.
• Produce Backend external subscription account management application using .NET Core 2.0, SQL Server, Web Services and API’s while participating in all phases of the Software Development Life Cycle (SDLC) ranging from the initial requirement gathering/analysis, .NET development and ultimately the implementation of the project.
• Develop and maintain Atabex system, using Windows Forms, .NET Framework 4.6, C#, Web Services and SQL Server, providing fixes on subscriptions accounts, billing address information and payment transactions.

Confidential, Rio Piedras, PR

Senior .NET Developer/Analyst

Responsibilities:

• Produce application for internal customers programmed using .NET, SQL Server, Web Services, while participating in all phases of the Software Development Life Cycle (SDLC) ranging from the initial requirement gathering/analysis, .NET development and ultimately the implementation of the project. This application consults home, Automobiles and building client insurance information, with the option to include a new insurance to the client account. The technologies used in this application: ASP.NET C#, Java Script, AJAX, HTML, Web Services, CSS, SQL Server.
• Meet with personnel including Analysts, Project Managers, and end-users to understand business needs.
• Develop, maintained and modified “Confiscated Cars on Court” web site, using .NET Framework, HTML, CSS, JavaScript, Visual Basic, AJAX, and Visual Studio.NET 2005/2008/2013. This web site maintains the claiming department updated on all the changes that an assigned lawyer has perform on the assigned case. The lawyer will be able to maintain a direct communication to the claiming department and obtain all the documents needed to work on his assigned case.
• Create and modify tables, stored procedures, views, and functions with Microsoft SQL Server databases.
• Ensure all applications adhere by ISO standards.
• Maintain and update the Claims System for Confidential Multiples and their subsidiaries utilizing ASP.NET, C#, java script, HTML, with AJAX development tool, Crystal Reports XI and Image Right. This system provides a consulting area, creations of new policies and modification of current policies accounts.
• Create the Contingency System, created to maintain the claiming services up and running in a case of a catastrophic event in this way our clients will be able to receive their service in any event, utilizing ASP.NET,C#, java script, CSS, HTML, AJAX development Tool, Crystal Reports XI and MySQL.
• Collaborate with other Analysts, Developers, and Project Managers to formulate the mobile Commercial Orders Quotes Application in Android v3.0/4.3, java script, CSS, Visual Basic.NET with SQL Server CE and Web Services.
• Develop application that uploads XML data with the latest Schema to upload the XML data provided by Cover All to a Microsoft SQL Server. The technologies being used are C#, XML, XML Schema, Microsoft SQL Server.
• Created, Develop and maintain the Employee Years of Service Recognition System, created to provide a recognition to the employees that have been working in the company in an interval of 5 years, this employees will receive a notification by mail to access to the created web site to select their gift for their good service in the company utilizing Visual Basic.NET, java script, CSS, XML, AJAX, and Reporting Services, Microsoft SQL Server.
• Using SSIS to manage new third party insurance sales in which by using a flat file we were able to format the receive files and map it to the OLE DB destination then we process each transaction as new insurance account.

Confidential, Guaynabo, PR

Technical Support and Customer Service Representative

Responsibilities:

• Install, repair and test system hardware and software (inside and outside the company).
• Program the IP phones of the company and technical support to the users.
• Create a positive motivational leadership environment.
• Provides customer support in busy call center environment. An unwavering commitment to customer service with the ability to build productive relationships, resolve complex issues and win customer loyalty.
• Listen attentively, solve problems creatively, and use communications skills to find common ground and achieve win-win solutions.
• Manage conflicts and challenging situations. Work in teams and as an individual contributor. Ability to work in a fast paced environment with tight deadlines.