TECHNICAL SKILLS

Programming languages, Operating Systems & Applications: Pick Basic, UniBasic, UniVerse, UniData database OS, RedBack, DOS, Windows, Unix (AIX,HPUX, DGUX, SCO, UnixWare, Linux), Microsoft PC Office applications, Cognos, System Builder, Persuasion, Lotus Notes, .NET.

EXPERIENCE

Senior Programmer/Analyst

Confidential

Responsibilities:

• Responsible for writing specifications and developing software enhancements to the Epicor Prelude ERP package.
• General database programming included development of enhancements to the ERP package based on user requests.
• Specification writing in core product application. Specification writing for new functionality as well as modifications to existing products.
• Review technical issues, review problem logs and analyze software to determine problems that are logged by the user base.
• Provide one on one mentoring to new programmers and technicians.
• Review user requests to ensure that software change requests conform to accepted business rules.
• Work directly with all levels of management to ensure delivered software satisfies needs.
• Perform operations reviews to determine ways of improving process flows. Identify ways to automate manual processes.
• Provide written review with change recommendations to management.
• Cross - Departmental Development assistance with web and .NET developers creating internal and external applications.

Senior Programmer/Analyst

Confidential

Responsibilities:

• Responsible for writing specifications and developing software enhancements to the Epicor Prelude ERP package.
• General database programming included development of enhancements to the ERP package based on user requests.
• Specification writing in core product application. Specification writing for new functionality as well as modifications to existing products.
• Review technical issues, review problem logs and analyze software to determine problems that are logged by the user base.
• Provide one on one mentoring to new programmers and technicians.
• Review user requests to ensure that software change requests conform to accepted business rules.
• Work directly with all levels of management to ensure delivered software satisfies needs.
• Perform operations reviews to determine ways of improving process flows. Identify ways to automate manual processes.
• Provide written review with change recommendations to management.
• Cross-Departmental Development assistance with web and .NET developers creating internal and external applications.
• Mentorship Provide development, software and US business practice training to Philippine developers. Coach staff in English language use.
• Provide practice plans to junior developers to learn Epicor software.

Senior Programmer/Analyst

Confidential

Responsibilities:

• Responsible for writing specifications and developing software enhancements to the Epicor Prelude ERP package.
• General database programming included development of enhancements to the ERP package based on user requests.
• Specification writing in core product application. Specification writing for new functionality as well as modifications to existing products.
• Review technical issues, review problem logs and analyze software to determine problems that are logged by the user base.
• Provide one on one mentoring to new programmers and technicians.
• Review user requests to ensure that software change requests conform to accepted business rules.
• Work directly with all levels of management to ensure delivered software satisfies needs.
• Perform operations reviews to determine ways of improving process flows. Identify ways to automate manual processes.
• Provide written review with change recommendations to management.
• Cross-Departmental Development assistance with web and .NET developers creating internal and external applications.

Senior Programmer/Analyst

Confidential

Responsibilities:

• Responsible for writing specifications and developing software enhancements to the DataFlo ERP package.
• General database programming included development of enhancements to the ERP package based on user requests.
• Specification writing in core product application. Specification writing for new functionality as well as modifications to existing products.
• Review technical issues, review problem logs and analyze software to determine problems that are logged by the user base.
• Provide one on one mentoring to new programmers and technicians.
• Review user requests to ensure that software change requests conform to accepted business rules.
• Work directly with all levels of management to ensure delivered software satisfies needs.
• Database administration duties involving database file review and resizing to ensure data integrity and maximize system performance.
• Perform operations reviews to determine ways of improving process flows.
• Identify ways to automate manual processes. Provide written review with change recommendations to management.
• Assist HP/UX System Administrator by acting as backup when required.

Director

Confidential, Arlington, NJ

Responsibilities:

• Responsible for scheduling, handling client issues, developing employee training programs and developing plans to service new technologies.
• Ensure client issues are addressed and resolved.
• Review client issues, review problem logs and analyze software to determine problems.
• Analyze monthly/weekly productivity numbers to determine changes in staffing requirements and develop plans to handle all issues properly.
• General database programming included upgrade of custom software to new revision standards and creation of new custom modifications for existing clients and creation of program updates to fix software flaws.
• Updated software to work on new OS Platforms.
• Develop new software using new technologies, 3rd Party PC application interface creation.
• Develop and maintain Client Relationships as well as internal customers to ensure customer satisfaction and product integrity.
• Create and implement motivational and technical training programs to improve employee effectiveness.
• Perform monthly internal training programs for Developers and other technical staff on new products and current software.