SUMMARY:

• Over 7 years’ experience in IT area. Over 5 years’ implementation experience in installation, configuration, customization and extension of Microsoft Dynamics CRM 2011, 2013, 2015, 2016, Dynamics 365 as well as performing deployment, troubleshooting and production support for the applications developed
• Hands - on, end-to-end SDLC experience and Agile experience in developing and supporting Microsoft Dynamics CRM, and data-driven .Net App
• Hands-on experience in developing complex applications on Microsoft Dynamics CRM platform with customization of entities, Bing Maps and sitemap
• Experience in developing dialogue-based workflows, plug-ins and integrating CRM with other applications, such as SharePoint and Outlook
• Skilled in the use of web services and interacting with Microsoft Dynamics CRM database through the use of web service methods
• Experience in operations like data migrations and updating using SSIS, report using SSRS, LINQ and x RM within CRM entities
• Experience in converting client requirements and functional specifications to technical design with effort estimation
• Experience in client management and system development, design, and implementation
• Hands-on experiences in developing Web/Windows applications using C#, ASP.net, ADO.net, SQL Server 2008/2012, and .Net Framework 3.5/4.0 with strong knowledge of Object-Oriented concepts
• Good knowledge of Windows Communication Foundation (WCF), Windows Workflow Foundation (WF), and Microsoft Web Server like IIS 6.0/7.0/8.0
• Good knowledge of Web Development skills like HTML, XML, XSLT, JavaScript, and Visual Studio 2008/2010/2012
• Proficient in creating, updating, and reviewing project plans
• A team work player with excellent analytical, logical, and interpersonal skills and hard-working, dedicated, and self-motivated personality

TECHNICAL SKILLS:

Web/App Servers: Dynamics CRM 2011/2013/2015/2016, Dynamics 365, MS-IIS 7/8

.NET Technologies: ASP.Net 3.5,4.0, C#.NET, ADO.NET, WPF, WCF, Windows Workflow(WF)

Languages: C#, T-SQL, JavaScript

Web Technologies: XML, HTML, DHTML, CSS, XSLT, jQuery

Databases: MS SQL Server 2012/2008

Version Controls: Visual Source Safe(VSS) 2010, 2012

Tools: Visual Studio 2010/2012, MS Visio, XMLSpy, VSS

Other Tools: SSRS, SSIS, SharePoint, Outlook

Operating System: Windows 2008/7.0/2012

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

MS CRM Developer

Responsibilities:

• Met with BA and users to get the business requirements and designed the CRM structure based on their requirements.
• Customized the MS Dynamics CRM Entities, forms and views, as well as dashboards and reports based on each team’s requirements
• Customized MS Dynamics CRM UI, such as dynamic ribbon buttons and sitemap
• Developed workflows and plugins, and integrated MS Dynamics CRM with their existing Beacon Application
• Customized JavaScript file as the form event handler to executed Onload, OnSave and Onchange event
• Used JavaScript and CSS to developed custom html page and web components
• Used Kendo tool to develop the custom grids.
• Used Ribbon Workbench to customized additional button to extend CRM functions
• Implemented SSIS packages to do the data migration and to implement the scheduled automatic data mapping process
• Integrated PowerBI report into CRM
• Installed Insights and Introhive in CRM
• Upgraded Dynamics CRM 2016 to Dynamics 365
• Used TFS to control the course code and track the tasks
• Documented all the tech process for the team

Environment: Microsoft Dynamics 365, Microsoft Dynamics CRM 2016, MS Dynamics CRM SDK, .NET 4.5, C#, Asp.net, Visual Studio 2016, MS Outlook, IIS 8.0, JavaScript, XML, SSIS

Confidential, Brooklyn, NY

MS CRM Administrator

Responsibilities:

• Performed the full lifecycle of development of CRM applications from installation, configuration, customization, to deployment
• Met with user teams, collected business requirements, and converted to technical requirements
• Designed CRM system structure based on all business requirements
• Customized MS Dynamics CRM UI, such as sitemap and navigation
• Customize d the MS Dynamics CRM Entities, forms and views, as well as dashboard and reports based on each team’s requirements
• Used business rules to dynamically show forms and grids
• Implementation of custom MS Dynamics workflows
• Used JavaScript to extend CRM functions
• Used SSRS to create reports based on each team’s requirements
• Used Scribe to do data migration

Environment: Microsoft Dynamics CRM 2015, MS Dynamics CRM SDK, .NET 4.0, C#, Asp.netVisual Studio 2012, MS Outlook, Yammer, IIS 8.0, JavaScript, XML, SSRS

Confidential, New York, NY

MS CRM Developer

Responsibilities:

• Assisted in evaluating business processes and requirements, and performed feasibility studies on client's business requirement for implementation
• Designed systems and modules, gathered requirements, and created business flowcharts to transform business requirements into technical specifications
• Hands-on, end-to-end SDLC experience and a thorough understanding of CRM concepts, as demonstrated supporting Microsoft Dynamics CRM, and developing custom, data-driven .NET applications
• Understood the functional capabilities and limitations for out of the box CRM functionality as well as custom code
• Created a detailed project plan for the client, including both estimates for the tasks that will be completed and the timeline in which they will be completed
• Customized the MS Dynamics CRM Entities, Forms and views, as well as workflows and reports around the client needs for an interface
• Integrat ed MS Dynamics CRM with other system applications, such as Outlook, SharePoint
• Used Microsoft .NET development to extend and augment the Microsoft Dynamics CRM platform
• Implementation of custom MS Dynamics CRM plug-ins and workflows
• Development of various CRM-related scripts and utilities
• Extended Microsoft Dynamics MS Dynamics CRM Functionality through the SDK
• Used SSIS do the data integration and migration
• Created SSRS reports for marketing financial data using joins and Pivot Tables
• Created Plug-ins, custom asp.net pages and workflows for enhancing the system and maintain data integrity
• Used Bing Maps API to update address coordinates in the Microsoft Dynamics CRM
• Used TFS 2010 for Source Control of Project code

Environment: Microsoft Dynamics CRM 2013, MS Dynamics CRM SDK, .NET 4.0, C#, Asp.netVisual Studio 2010, MS Outlook, IIS 8.0, JavaScript, XML, Team Foundation Server 2010, SQL Server 2008, SSRS

Confidential, Madison NJ

MS Dynamics CRM Consultant

Responsibilities:

• Gathered client requirements and converted business requirements into technical requirements for development team
• Design, develop, test, and deploy custom CRM solutions.
• Perform the full lifecycle of development of CRM applications from installation, configuration, customization, to deployment
• Documented standards for the CRM system and follow agreed change control procedures
• Developed Plug-ins, create Workflows, and configure the integration of MS Dynamics CRM with existing website
• Customize d MS Dynamics CRM entities according to entities in real estate domain
• Promoted reusable code and easy maintenance with development
• Recommend and establish new software development, testing and documentation standards for the CRM system and follow agreed change control procedures.
• Resolved or assisted with upgraded software application issues as needed
• Created and maintained technical documentation relating to the system design of CRM and other applications under the responsibility of the MS Dynamics CRM Applications Team
• Carried out daily checks on high risk areas of the application during implementation and deployment phase
• Used SSRS to generated financial reports
• Implemented security policies within the organization using MS CRM roles and groups
• Estimated time and costs for CRM project modules

Environment: Microsoft Dynamics CRM 2013, MS Dynamics CRM SDK, C#.net, ASP.net, MS Outlook, IIS 8, JavaScript, HTML, XML, Microsoft Visio, Visual Studio 2012, SQL Server 2012, SSRS

Confidential

.Net Developer

Responsibilities:

• Involved in the requirements gathering, analysis, design, and code review and development stages
• Developed Multi - Tier Application in .NET using 3 layers approach
• Presentation layer was developed using Win forms, business layer developed using C#, and data access layer developed using ADO.NET in C#
• Developed reusable UI widgets such as the navigation menus
• Design and developed static and dynamic pages validating Client side and Server side script
• Used JavaScript for client side validation and design of the web site to suit other browsers
• Used AJAX controls & techniques while designing the Summary page to present data dynamically and to allow interaction
• Worked intensively on User Interface
• Developed CSS and involved Master Pages to user interface uniformity
• Deployed triggers for e-mail confirmations
• Wrote Stored Procedures, Transactions, Triggers and SQL-Statements to access data from SQL Server Database

Environment: MS CRM4.0, SQL Server 2008, IIS 6.7, C#.Net, AJAX, Visual Studio 2008

Confidential

.Net Developer

Responsibilities:

• Involved in full SDLC followed by agile methodologies to produce high quality software model using N-Tier Architecture
• Designed front end User Interface with help of ASP.NET, Ajax Controls, and CSS
• Implemented web based front end using ASP.NET, JQuery, CSS, HTML controls and business logic using C#
• Developed UI Screens using ASP .NET Windows Forms and C#.NET
• Developed various screens and validations using JavaScript and jQuery
• Extensively used ASP.NET Data Grid and Data List. Controls for displaying the data.
• Used Ajax Update Panel for faster post back of the data and prevent flickering of the screen
• Designed and implemented XHTML/HTML by using XSLT, XML
• Implemented a separate query processing using LINQ and created data entry web applications, with LINQ to SQL CRUD operations
• Responsible for maintaining a session of messages between a client and a service using WCF facilities
• Worked on designing and coding (WCF) Service Contracts, Data Contracts and Operation Contracts
• Successfully tested each new feature by writing a test case in Test-driven development
• Designed and generated reports using SSRS

Environment: C#, ASP.NET, MVC 3.0, WCF, ADO.NET, JavaScript, JQuery, CSS, AJAX, HTML, XML, XAML, IIS 7.0, SQL SERVER 2008 R2, MS Visual Studio 2010, SSIS, SSRS.

Confidential

.Net Developer

Responsibilities:

• Involved in Requirements Gathering, Design & Analysis of the Customer Specifications, Development and Customization of the Application
• Designed and Developed Web application: Web layer with ASP.NET and business layer with C#, Data access layer with ADO.NET Entity framework advanced functionality and Microsoft SQL Server 2008 as database
• Used MVC for separating the application object model from GUI
• Developed web based applications using ASP.NET, C#, MVC, JQuery and AJAX
• Configured security features for the application using Form Based Authentication and Role Based Authorization using C# and ASP.NET
• Designed and Developed Master Pages, Themes and Skins in ASP.NET to achieve consistent, rich look and feel of the web site
• Used Sessions, Cookies and Application Level State Management in Application
• Implemented JQuery UI core interaction plug-in for advanced effects built on top of JQuery JavaScript Library
• Implemented AJAX and used AJAX Controls toolkit to improve performance, responsiveness, interactivity and features of application
• Performed validations on Web Forms using .NET Validation Controls and also Client Side Validation using JavaScript
• Designed WCF with SOA to support Distributed computing where services were consumed by end users
• Created Stored Procedures, Functions, Views and Triggers in MS-SQL database using T-SQL for regulate and maintain complex data
• Designed reports in multiple formats using SSRS
• Performed TDD, Unit Testing and Performance Testing using MS Test

Environment: ASP.NET 3.0, Microsoft Visual Studio 2008, C#, MVC 2.0, ADO.NET, ADO.NET Entity Framework, AJAX, XML, HTML, JavaScript, WCF, WPF, SQL Server 2008, SSRS.

Confidential

Website/SQL Developer

Responsibilities:

• Involved in analyzing system requirements and designed the functional and technical specifications for the project
• Developed web pages and style sheets using HTML and CSS
• Used HTML controls and server controls and developed user controls
• Implemented business components and data access code using C#
• Involved in database interactivity using SQL Server 2008
• Created SQL nested queries, stored procedures and triggers
• Used ADO.NET connectivity objects like Data Sets and Data Adapters
• Generated detailed reports using Crystal Reports

Environment: Visual Studio 2008, C#, ASP.NET, ADO.NET, HTML, CSS, SQL Server 2008