SUMMARY:

• Over Around 7+ of Experience in Information Technology with a strong background in MS Dynamics CRM, C#, .Net, XML, HTML5 and JavaScript.
• Experience in Microsoft Dynamics CRM integration with existing external applications.
• Have good experience of SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services), Dashboard customization with complex charts built from SSRS.
• Experience in Full cycle implementations and up - gradations in Dynamics CRM 2011, 2013, 2015 and 2016.
• Documentation of functional requirements and design of CRM, based on business processes of the client organization.
• Expertise in developing and deploying plug-ins, custom workflow activities and java script extensions for MS CRM.
• Good experience in creating and managing Entity Relationships& Relationship Behaviors, Form Customization, View Customization and Ribbon Customization using Ribbon Workbench and Ribbon editor.
• Extensive experience in developing SQL queries and database objects: Tables, Views, Stored procedures, functions.
• Experience in developing web applications using .Net Framework, ADO.Net, ASP.Net, C#, JavaScript.
• Extensive experience in handling Internet Information Server (IIS), Creating and configuring the virtual directories, map them to physical folders and configuration of the applications for domain authentication, Data Transformation Services (DTS) in SQL Server 2008.
• Expert knowledge in designing and normalization of relational database, creating complex database queries using SQL queries, stored procedures, Functions, Views, Indexes and Triggers, Rules, Defaults, user defined data types and functions in SQL Server.
• Hands on experience in SSRS for development of reports for CRM and other applications.
• Experience in using SSIS for data migration from and to CRM Systems using script components as well other 3rd party tools.
• Implement training for users on new processes and gather feedback on user experience.
• Experience in implementing projects using Agile and Waterfall methodologies.
• Quick adaptability and good problem solving skills.

TECHNICAL SKILLS:

Programming Languages: C, C++, VB, VB.NET, C#, .Net, ADO.NET, JavaScript and SQL

.NET Technologies: NET Framework 2.0, 3.0, 4.0& 4.5, ASP.NET1.1/2.0/3.0, C#.NET, ADO.NET, MVC 3 & 4.

Development Tools: MS Visual Studio .NET 2008/2010/2012/2015 and MS Dynamics CRM 2011, 2013,2015 and 2016.

Web Technologies: ASP, HTML, HTML5, Java Script, JQuery, Angular JS, HTML5, CSS3, XHTML, DHTML, JavaScript, AJAX, XML and JSON.

Database: SQL Server 2000/2005/2008/2012, MS Access 97/2000/2003.

Third Party Solutions: Fiserv - EnAct, Axonom - PowerTrak.

Version Control: TFS and VSS

PROFESSIONAL EXPERIENCE:

Confidential, New York City

MS Dynamics CRM Developer

Responsibilities:

• Integrated MSCRM with Messaging system via WCF services, CRM Plug-in, Custom CRM Jobs.
• Install, configure, and Manage Dynamics CRM server.
• Migrate from MS CRM 2011 to MS CRM 2013. Customize MS CRM on business requirement.
• Developed UI using jQuery and Java script for interactive cross browser functionality and complex user interface.
• Customization of application using JavaScript and Visual Studio 2010.
• Creating custom entities, Views, forms, Ribbon, Sitemap, and Web Resources.
• CRM2013 Installation and configuration for Sales department.
• Customized Dashboards based on the custom reports and charts created Used Visual studio test project and performed unit testing including both automated and manual testing.
• Used JavaScript on Load, Save and Changed event of CRM control.
• Generated various reports with drilldowns, calculated members, dropdowns from the cubes by connecting to Analysis server from SSRS.
• Developed OLAP cubes, wrote queries to produce reports using SQL Server Analysis Services (SSAS) and Reporting Services (SSRS), Dashboards.
• Development of plugins, Custom Workflow using C#.
• Involved in the design, development and support of Charge Code Assignment using Microsoft Dynamics CRM 2011, Scribe Insight, SSRS, SQL Server, and SharePoint Server 2010.
• Implement ASP.Net Project with MS CRM using Web Services.
• Developed out-of- box workflows and custom workflows for CRM 2013/2011 based on user needs.
• Developed strategic training materials and deliver administration, managing, and end user training on how to get the most out of their CRM implementation.
• Provided Road maps for future CRM enhancements.

Environment: MSCRM 2011, CRM 2013, MS SQL Server 2010, XRM Toolkit, SQL Server Reporting Services, TFS, Visual studio 2012, C#, Plug-in, Java Script, HTML, XML, WCF Services.

Confidential, Houston, TX

MS Dynamics CRM Developer

Responsibilities:

• Involved in functional analysis, design documentation, requirement gathering and development.
• Experience the CRM team to regular monthly release cycle process.
• Developed workflows for out-of-box and custom entity in CRM 2015 based on user needs.
• Worked on supporting the CRM 2011 production environment and resolving the issues for CRM production environment.
• Involved in various meeting held based on upgrade of the current CRM 2011 version to the CRM 2015 version.
• Developed both Managed and Unmanaged solutions in Microsoft Dynamic to support the enhancements and published the customizations into the system.
• Worked with CRM features like New Security Features, Enhanced Business Rules, Hierarchy Visualization.
• Experienced in Created SSIS packages to automate the process of extracting data and load it to MS Dynamics CRM.
• Querying SQL database for customer production issue resolutions.
• Developed dynamic reports using CRM reporting interface and SSRS deployed it on the CRM that were used in the application depending on roles.
• Managed the migration of clients from the Legacy systems over to the new Event Management System.
• Used third party tool POWERTRAK for Event Management.
• Worked on dashboards. Surveyed variety of users to develop customized dashboards per their security roles.
• Developed Duplicate detection rules to prevent Duplication in Cross entities.
• Used ASP.NET as data access middleware for retrieving OData and updating records in database.

Environment: MS Dynamic CRM 2015, Asp.Net, C#, .Net, AJAX, JSON, Agile, HTML, IIS, MS Visual Studio, jQuery, SQL Server, Fetch XML SSRS.

Confidential, Hayward, CA

CRM Developer

Responsibilities:

• Involved in the complete Software Development Life Cycle including Analysis, Design, Implementation and Testing using AGILE-SCRUM Methodology.
• Enhance MS Dynamics CRM 2013 usability by designing and optimizing navigation, forms, and layouts.
• Used Advanced Find feature of MS Dynamics CRM 2013 and created multiple views of System entities.
• Created and validated Views, User Controls, Models, View Models and Controllers using MVC5 Framework with Razor Syntax and Used jQuery for Client Side Scripting.
• Customization of Microsoft Dynamics CRM system, based on functional requirements of the client and use of out-of-the-box features, required configuration and customization for various functionalities and requirements.
• Documentation of functional requirements and design of CRM, based on business processes of the client organization.
• Provide input and advice regarding Microsoft Dynamics CRM capabilities and functions to client organizations, in relation to current business processes and effort estimation for configuration, customization and documentation
• Designed different components using C# language and used Exception handling, Error providers to handle exceptions.
• Developed the necessary Stored Procedures and created Complex Views using Joins for robust and fast retrieval of data in SQL Server using T-SQL.
• Involved in testing of application by Unit Testing, Integration Testing, User Acceptance Testing (UAT) and End User Support.
• Extensively Designed and implemented Data Integration and ETL processes with SQL Server Integration Service (SSIS) packages to make data available for reporting purpose within a data warehouse.
• Worked with Team Foundation Server (TFS) control which stores all code, as well as a record of all changes and current check-outs in Project.

Environment: .Net 4.0, Microsoft Dynamic CRM 2013/2015, Dynamics NAV, ASP.Net MVC 4, Visual Studio 2015, Ajax, JSON, SQL Server 2008/ 2012, C#, .Net, WinForms, HTML, Entity Framework, TDD, N-Unit, JavaScript, jQuery, Angular JS, Bootstrap, CSS, TFS, SSRS Reports.

Confidential, Chantilly, VA

.Net Developer

Responsibilities:

• Extensively worked with Web Forms using ASP.NET and C#.NET.
• Involved in the database design and data collection using SQL Server 2005 Used C#.NET Technology for server side programming.
• Used Data list, Repeater, Data grid, Place Holder controls to show the data in the UI.
• Involved in Developing Components for Business Layer and Data Layer.
• Designed and developed Web Forms using ASP.NET, for the user interface.
• Using the Code behind Class technique and retrieving data using ADO.NET with ASP .NET.
• Involved in writing Complex queries, stored procedures in T-SQL.
• Utilized ADO.NET technology extensively for data retrieving, querying, storage and manipulation.
• Developed reusable and optimized .NET components using C#.
• Validated user input on Web Forms using validation controls like Compare Validator, Range Validator, Regular Expression Validator and Custom Validator. Also Performed Client side validations for the same.
• Writing java script to improve client experience.
• Performance tuning of stored procedures.

Environment: C#, ASP.NET, ADO.NET, UML, SQL Server 2005, SSIS, SSRS, Visual Studio 2005.