SUMMARY:

• Sr. MS Certified Dynamics CRM Techno - Functional Consultant with 12+ years of experience as a software developer and expertise in Dynamics CRM development / Implementations. Key skills include-:
• Microsoft Certified Developer. SME in Dynamics CRM On-Premise and Cloud (365).
• Expertise in Azure as Architect. Expertise using (Scribe & KingswaySoft) and writing SSIS packages.
• Successfully completed 27+ dynamics implementations for numerous clients.
• Expertise in JAVASCRIPT, PLUGINS, Workflows, Dynamics Upgrades & Reporting.
• Developed several Applications, Custom Tools / Portals, Interfaces (Purchase Orders - etc).
• Expertise in Data Migration from Salesforce to Dynamics CRM and from old Legacy ERP’s.
• Expertise with modules in 365 (Field Service, Project Service Automation).
• Created numerous XRM Portals and web applications using ASP.net and deployed in Azure.
• Migrated data from NAV to CRM. Implemented Marketing Automation Tools (Click Dimensions etc).
• Executed several projects in Fast-Paced AGILE environments.

SKILLS/TOOLS:

• C#, .Net, Javascript, NAV, GP
• PSA, CRM Heavy Customizations
• Javascript, Plugins & Workflows
• SQL, SSIS, Scribe & KingswaySoft
• Dynamics CRM Upgrade & Data Migration
• SKUID, Custom Tools, & Applications
• Agile, Scrum—Sprints Planning & Grooming
• Portals (ADX Studio) & XRM

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Dynamics CRM Lead Admin Developer

Responsibilities:

• Dynamics CRM 365 complete implementation from start to finish. Created Entities (Properties, Scopes, Leases, Contractors etc).
• Created Purchase Order Tool-; Migrated all data from HUB to CRM and from CRM back to Staging Data Base. Wrote numerous Plugins (Sum of Total Price, Items etc).
• Integrated YARDI with HUB and thru to CRM for all Property & Vendor data.
• Written SSIS packages for all entities, migrated all data from Salesforce to CRM.
• Customized Dynamics per wish lists Setup integrations with RenoWalk. Managed tables in servers, created data mapping documents and much more. Daily Agile meetings.

Confidential, Boca Raton, FL

Sr. Dynamics Consultant

Responsibilities:

• Migrated data from Salesforce to Dynamics CRM and customized the PSA module. (Fast Paced Proj)
• Written SSIS packages for all entities, migrated all data from Salesforce to CRM.
• Integrated Sharepoint-; Replicated Production to Sandbox.
• Created custom entities, fields, mappings, Timecards, Service Balance.

Confidential, Chicago, Boston

Sr. Dynamics CRM Consultant / Developer

Responsibilities:

• Upgraded Dynamics CRM . Developed Custom Tools.
• Written SSIS Packages, Migrated data. Fixed tremendous amounts of Javascript errors for all clients.
• Written Plugins, Created Tax plugins. (Tax rates, Percentages, Auto-Calcs, etc).
• Implemented and Customized Great Plains for clients of RSM. Removed JENNARK and INTACT and migrated all data through reverse logic.
• Implemented Dynamics CRM 365 FIELD SERVICE for a client and dropped AXXERION.

Confidential, Chicago, IL

Dyanmics CRM LEAD

Responsibilities:

• Managed a Cross-Functional team of 10 members. (Domestic & International).
• Transitioned from Salesforce to Dynamics CRM. Migrated all data from Salesforce to Dynamics.
• Customized a complete sales engine process / proposal generation in CRM.
• Coordinated efforts with MIG for GP installation and configuration. Customized GP.
• Resolved tremendous amount of Javascript errors.
• Created custom entities, extensions for all services and products offered to potential customers.
• Fixed / resolved errors (Javascript, Tax Plugins).

Confidential, Chapel Hill, NC

Sr. Dynamics CRM Consultant

Responsibilities:

• Customized / configured MS Dynamics 365 online for 500 + users.
• Custom entities, built relationships between the entities. Assisted client in choosing the right packages for Click Dimensions and built a network of 100K+ contacts in CRM.
• Managed a Cross-Functional team of 20 members.
• Tremendous amount of Javascript work & Plugin Creations.
• Provided several lunch-n-learn sessions to the team on how Case Management works. (Registrations, Article publishing, Resolution) step by step process.
• Data migrations, Entities, tables through SSIS packages from client database to CRM.
• Created a web portal for messaging center for (pediatricians). (ADX Studio).
• Created several templates in Click Dimensions and imported data from EMMA.

Confidential

Sr. Dynamics CRM Developer

Responsibilities:

• Responsible for overseeing the company’s requirements, deployment, testing and deployment of CRM projects.
• Upgraded Dynamics CRM from on prem.
• Customized Great Plains & migrated data from Intacct.
• Designed and developed CRM solutions with MS dynamics and monitored all project stages.
• Responsible for analysis and planning phase of the project and delivered comprehensive fact based report to management for decision making. Presented cost benefit analysis and risk assessment related data points on 2 options to migrate acquired company’s systems and infrastructure.
• Responsible for detailed plan to migrate new company infrastructure from existing hosting center to SCJ in-house data center.

Confidential

Sr. Dynamics CRM Consultant

Responsibilities:

• Configured MS Dynamics 2013. Customized dynamics per client requirements.
• Used ETL tools and migrated data from ERM to CRM database using (SSIS).
• Created custom fields in entities, mapped entities & built relationships between them.
• Responsible for defining new operational reports for business through CRM Tool.
• Coordinated with over 5 developers for data migrations, reporting and data base administrations.
• Worked with business users to manage ongoing enhancements of codes and web services.
• Developed workflows and triggers.
• Met with client operations managers to identify issues and areas of potential improvement.
• Supported business needs with all technical documentations.

Confidential

CRM Business Analyst

Responsibilities:

• Responsible for business users to manage all requirements to ongoing enhancements on the NPI solution.
• Used MS Dynamics 2011. Imported / exported excel spreadsheets.
• Developed complex applications on MS dynamics CRM platform with customization of entities, sitemap writing client side javascript.
• Used marketing automation tools heavily for the project. Created marketing templates.
• Worked with business customers and development team to resolve system production issues.
• Responsible for ensuring solution compliance with applicable federal, Corporate and Divisional Policies.