SUMMARY:

• 8+ years of Experience in developing business solutions using Microsoft Technologies like .NET, MS Dynamics CRM and SQL Server.
• 4+ years of Experience on Microsoft Dynamic CRM 4.0, 2011, 2013, 2015, 2106 and Dynamics 365 Entity, Views, Web resources, Ribbon, Chart, configuration and customization, integration with MS SharePoint 2010 and MS Outlook.
• Experienced in Installing, Configuring, Customizing, Administrating, Maintaining and Troubleshooting Microsoft CRM2011 and CRM 2013.
• Strong knowledge of Microsoft Dynamics CRM architecture and performing a migration from CRM 2011 to 2013 to2015 to 2016 in CRM environment.
• Complete understanding OOTB functionality of platform and experience in developing XRM applications.
• Expertise in developing and deploying plug - ins, custom workflow activities and java script extensions for MS CRM.
• Experience on CRM integration with SharePoint 2010, outlook client and other systems.
• Strong Experience in business requirement analysis, assess alternative solutions, design, develop and implement application solutions using Microsoft CRM SDK, C#, .NET Framework and JavaScript.
• Expertise on Object Model, Client object model, Web parts, User Controls, Features, workflows, Out-of- box Security, SharePoint Designer based coding and customization.
• Good knowledge on all service applications and Active directory.
• Experience in all phases of software development life cycle (SDLC); requirements gathering, analysis, design, development, testing, production, post-production support and review/development of business training materials.
• Experience in object model, CAML, Service application, Sandbox solutions and creating custom site definitions, custom list definitions, site columns, content types, document libraries, lists, list views, Timer jobs, Event receiver and features to collaborate users by using object model and CAML Queries.
• Proficient in HTML, XML, CSS, JSON, ODATA, IIS 6.0/7.0.
• Experience in implementing projects using agile and sure step methodologies.
• Experience on CRM integration with SharePoint 2013, outlook client and other systems.
• Experience in Full cycle implementations and up-gradations in Dynamics CRM 4.0, 2011, 2013.
• Experience with integration and functional testing, SCRUM methodologies and Sprints.
• Excellent communication, analytical and interpersonal skills.
• Quick learner and adaptive to new and challenging technological environments.
• Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.

TECHNICAL SKILLS:

ERP Technologies: Dynamics 365, CRM 2016, 2015, 2013 and 2011.

Other Technologies: HTML, CSS, Java Script, jQuery, XML, XAML, Fetch XML, JSON and ODATA.

.NET Technologies: MS Visual Studio 2010, 2012, 2015, Eclipse, MS officeProgramming Language: C#.NET, ASP.NET, MVC, VB.NETSQL Server Technologies: WCF, WWF, SSRS, SSIS, SSAS and SQL Server Data Tools.

Data Base: MS SQL Server, MS-Access.

PROFESSIONAL EXPERIENCE:

Confidential . Richfield, MN

MS Dynamics CRM Consultant

Responsibilities:

• Worked in all phases of Software Development Life Cycle (SDLC), identifying the requirements and defining the business rules to user requirements.
• Designing systems, modules & created business flowcharts to transform business requirements into technical specifications.
• Developed Web Service Application Programming Interface (API) s for exposing functionalities to client applications.
• Tested Web API calls using SOAP UI tool.
• Worked on custom workflows, Actions and Plug- ins for various performance enhancements.
• Proficient in designing & deploying Plug-in and Workflows to meet Business Process Flow requirements using CRM SDK & C#.NET.
• Involved with Team to add users to Dynamics 365 and create Security Roles and assign those roles to Users Based on Access rights and Privileges.
• Developed both Managed and Unmanaged solutions in Dynamics 365 to support the enhancements and published the customizations into the system.
• Maintain MS Dynamics CRM solutions/organization in all Environments. Maintenance includes DR/backup, automate deployment of MS Dynamics CRM managed solutions, import/export managed/unmanaged solutions/organization, performance tuning.
• Involved in Development, Unit Testing and Integration Testing of most of the critical modules in this Project.

Environment: Visual Studio 2015, C#.NET, REST, SOAP, Web Services, Web API, JavaScript, XML, HTML, SOAP UI.

Confidential . Irving, TX

MS Dynamics CRM Consultant

Responsibilities:

• Involved in Requirements gathering, analyzing the Business Process and Project Planning.
• Used Dynamics 365 to customize system components such as forms, views, entities, attributes, relationships, and entity mappings according to entities in Telecommunication Inventory supply domain.
• Worked on setting up relationship between System & Custom entities.
• Migrated the existing data of accounts from Excel source to CRM Accounts using SSIS and Data Import.
• Customized Workflows and Plugin for automated processes based on the requirement from sales and services department to increase visibility and efficiency.
• Created Workflows for Email alerts and Business rules to Lock/Unlock, Show Error Messages and setting Field value/Default value on the form level.
• Enhanced and developed Business Process Flows on Lead and Opportunity entities as per the client needs.
• Generated Sales Reports for statistical analysis of data at user level using SSRS.
• Configured Akvelon CRM Tracker Application that allows you to add calls to the Dynamics CRM directly from your Android device and track incoming and outgoing calls as phone calls activity in Dynamics CRM.
• Created Field Service Knowledge Base in CRM and attached to Cases. Added Service and Certification Levels to Case form
• Suggested several security policies on various entities in the system to manage and implement appropriate access controls.
• Used Advanced Find feature of MS Dynamics CRM and created multiple views of System entities
• Worked on the Hubspot software that helps companies convert leads and close customers.
• Used Scribe Online to integrate Hubspot data to Dynamic CRM.
• Integrated dynamics 365 with Microsoft Outlook.
• Provided 2nd tier support for all CRM questions and issues.
• Provided detailed estimates on assigned projects and tasks.

Environment: Dynamics 365, Visual Studio 2015, JQuery, .Net, C#, SSRS, SSIS, Scribe Online.

Confidential, Columbus, GA

MS Dynamics CRM Developer

Responsibilities:

• Analyzed the requirements for the project.
• Defined and implemented business process, required entities and workflows for Service Management and Risk Evaluation and management modules.
• Performed Dev planning, analysis, design and execution in Agile methodology by understanding the product backlog, sprint iterations, scrum session, stand up and defect triage.
• Created Entity Attributes, Lookup fields and customized forms/views for all System & Custom Entities.
• Pre-populating data into the CRM page during the page load using JavaScript, CRM Web Services and XML object.
• Created JavaScript functions to do client side validations.
• Involved in migrating Microsoft Dynamics CRM 2013 customization to CRM 2015.
• Created dashboards using reports, pipelines, charts, campaigns and activities.
• Created several plug-ins and workflows for enhancing the system and maintain data integrity.
• Created custom asp.net pages and configured forms and views for new modules to be added to MS Dynamics CRM system.
• Developed JavaScript for all the Entity forms to implement custom business logic.
• Control the navigation links on each entity form using onLoad/onSave JavaScript events to Hide and show the links based on Business unit.
• Designed and Implemented Database Schema, import data and build stored procedures on SQL Azure.
• Deployed the tools Microsoft Azure Cloud Service (PaaS, IaaS), and Web Apps .
• Involved in data migrations and update operations using LINQ and XRM within CRM across various entities.
• Involved in integrating CRM with SharePoint for document and record management.
• Created SQL reports for required Business functions and scenarios related to Services, Sales, and customer support.
• Created and maintained Web Applications using Windows Azure Web apps.
• Created database maintenance plans and deleting of history data using SSIS packages.
• Extensively involved in designing the SSIS packages to export data from flat file source to SQL Server database.
• Extensively used CRM SDK and retrieved data from CRM using REST Endpoint with JavaScript and JQuery.
• Set up and manage ADX Studio portals
• Developed and did SharePoint Integration with Microsoft CRM to achieve specific client requirements.
• Developed external SQL reports in SSRS and deployed into MS CRM.
• Customized Sitemap for entity navigation and customized ISV file for custom menus.
• Team foundation Server (TFS) is used for collaboration and version control.
• Provided technical guidance to the team and participated in several sessions of code review
• Assisted the team in basic testing and deployment of the solution.

Environment: MS Dynamic CRM 2016, 2015, 2013, Visual Studio 2013, SQL Server 2012, .NET 4.0, C#.Net, JavaScript, SSRS, SSIS, REST, SOAP, Web Services.

Confidential, Chicago, IL

Microsoft Dynamics CRM Developer

Responsibilities:

• Install, configure, and Manage Dynamics CRM server.
• Worked on upgrading the current Microsoft Dynamics CRM system to Microsoft Dynamics CRM Online.
• Worked with Business Analysts to gather and define feature requirements.
• Created custom dashboards, graphs, charts etc. for different sales team on a regular basis
• Created and modified different custom views, entity views, quick views etc. for various sales team in the organization
• Was involved in lots of various entity customizations to streamline various business processes for the company.
• Installed and configured MS Dynamics CRM Client for Outlook for different users in the organization
• Provided round the clock support to various sales reps and different sales managers that were using Microsoft Dynamics CRM across all instances
• Was involved in lots of hands on plug in development across the Microsoft CRM platform
• Wrote various SQL queries to extract different data across all environments
• Worked on various data extract requirements to move bulk data from Microsoft Dynamics CRM to Salesforce.com
• Wrote different bulk jobs, system jobs etc. and ensured they ran on a regular basis
• Wrote custom workflow activities to achieve various sales requirements for the platform
• Wrote system workflows and dialogs in CRM to streamline different sales processes in the organization
• Worked on customizing Microsoft Dynamics CRM securities, hierarchies, roles, profiles etc. for the company
• Migrate from MS CRM 2011 to MS CRM 2015.
• Customize MS CRM on business requirement.
• Requirement gathering, analysis and project planning.
• CRM2013 Installation and configuration for Sales department.
• Customization of application using JavaScript and Visual Studio.
• Development of plugins, Custom Workflow using C#.
• Resco mobile App development for MS CRM.
• SSRS Reports.
• Deployment solutions on all environments.
• Implement ASP.Net Project with MS CRM using Web Services.
• Developed out-of- box workflows and custom workflows for CRM 2013/2011 based on user needs.

Environment: Microsoft Dynamics CRM 2011/2015, Visual Studio.NET 2015, JavaScript, SQL Server 2008/2012, SSRS.

Confidential, New York, NY

.Net Developer/Dynamics CRM Developer

Responsibilities:

• Install, configure, and Manage Dynamics CRM server.
• Worked on integration with other systems using Oracle, Siebel and SAP
• Installed and configured MS Dynamics CRM Client for Outlook for all the power users
• Wrote different email workflows using the Microsoft Dynamics CRM client for Outlook
• Developed and did SharePoint Integration with Microsoft CRM to achieve specific client requirements
• Involved in lots of hands on plug in development across the Microsoft CRM platform
• Did various UI customizations to satisfy different business requirements of the organization
• Build and customized lots of different workflows to automate various business processes
• Was actively involved in regular automated deployments and also did lots of hands on development to make deployments of new customizations easier and faster
• Installed Microsoft CRM 2013 for the client and was involved in customizations deployment into the new CRM
• Provided training for Microsoft CRM 2013 to the power users of the organization and wrote user training manuals for the same
• Was responsible for Microsoft CRM 2013 migration and worked directly with the database development team for data migration requirements of the client
• Started using Microsoft CRM 2015 and designed a document regarding migrating to
• Microsoft CRM 2015 from Microsoft CRM 2013
• Designed an user manual regarding the new changes in Microsoft CRM 2015 in order to train users about the new Microsoft CRM
• Migrate from MS CRM 2011 to MS CRM 2015.
• Customize MS CRM on business requirement.
• Requirement gathering, analysis and project planning.
• CRM2013 Installation and configuration for Sales department.
• Customization of application using JavaScript and Visual Studio.
• Development of plugins, Custom Workflow using C#.
• Integration of MS CRM 2013/2011 with SharePoint & 3 rd party tools.
• Implement ASP.Net Project with MS CRM using Web Services.
• Developed out-of- box workflows and custom workflows for CRM 2013/2011 based on user needs.
• Creating custom entities, Views, forms, Ribbon, Sitemap, Web Resources & Option set.
• Used JavaScript on Load, Save and Changed event of CRM control.

Environment: Microsoft Dynamics CRM 2011/2015, Visual Studio.NET 2015, JavaScript, SQL Server 2008/2012, SSRS.

Confidential

.Net Developer

Responsibilities:

• Involved in gathering information, design and analysis client requirements.
• Used SDLC Methodology (Water fall method).
• Designed and developed the necessary front end screens and involved in Database design
• Designed Web application Visual Studio, .NET Frame work, C#.Net, ASP.NET, ADO. NET.
• Developed using HTML.
• Created Web Pages for the application and used classes for the code reusability
• Modified Cascading Style Sheets (CSS) to apply styles for the web-pages.
• Used Windows authorization and authentication to secure the application.
• Worked on designing database tables, creating and updating Stored Procedures using SQL Server.
• Created various MIS Reports using Data Grid Control and displayed the data.
• Worked on user input validations, exceptional handling and logging
• Worked on middle tier and provided the business logic and validations
• Implemented custom forms authentication to secure the application
• Worked on production issues, debugging the application and fixing the issues

Environment: ASP.NET 2.0, C#, Visual Basic, XML, Entity Framework, JSON, AJAX, Visual Studio 2005, Microsoft SQL Server 2005, Tortoise SVN and Windows XP.