Senior It Application Support Resume
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SKILLS:
- Visual Basic.net
- ASP.net
- EDI (Electronic Data Interchange)
- Crystal report
- Visual Basic.net
- Microsoft SQL Server
- Microsoft Visio
- Microsoft InfoPath
- Microsoft SharePoint
WORK EXPERIENCE:
Senior IT Application Support
Confidential
Responsibilities:
- Utilized Business solution applications for database design, mining, and analysis.
- Managed all in house application developments and enhancements.
- Updated manuals and procedures for in house applications
- Completed root cause analysis of defects.
- Trained new employees on all in house applications.
Senior EDI Specialist
Confidential, NJ,NY
Responsibilities:
- Coordinate all EDI testing, implementations, and upgrades with customers.
- Establish contact with trading partners and analyze exchanged data.
- Perform quality assurance on all file transfers
- Handled all EDI accounts to support the shipping department
- Trained new employees In the IT department
IT Support
Confidential
Responsibilities:
- Provided daily support for 200+ company employees regarding all hardware/software issues.
- Maintained hot line support for more than 25 retail stores.
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