SUMMARY:

• Senior Web Developer/Software Engineer with a passion for programming innovation.
• With 15+ years software design, programming, testing and documentation expertise supporting dynamic multi - language, multi-platform environments in cloud-telecommunications, global education, high tech, high volume telecom call centers, sensitive medical, and mission critical logistics systems.
• Proven ability to quickly learn new systems, a talent for work-flow/process improvement, strong project management, effective collaborative skills, and custom tool building using extensive hardware and software knowledge.
• Key projects include systems integration, legacy application migration, real-time leads system, process automation, and major systems implementations.

TECHNICAL SKILLS:

Languages and Frameworks: C#, VB.net & VB classic(6), ASP.Net, ASP-classic, HTML & HTML5, JavaScript & jQuery - Bootstrap - Smarty - Angular.js (2 & 5) - React - Knockout.js - Ajax, VBScript, .NET, Java, Telerik Controls, Crystal Reports, PHP (4 & 5), PHP - Pear, Perl, PowerShell, Google API, Entity Framework (EF & POCO), ADO and ODBC, SOAP, C, C++, COBOL, CICS (JCL) Integrated Development Environments (IDEs) Visual Studio, MSCode, PHPStorm(IntelliJ Platform),, Eclipse, Ultra Edit Studio (UES), Siebel, Periphonics IVR

Version Control: MS Team Foundation Server (TFS\VSO\VSTS \DevOps), MS Visual Source Safe (VSS), Git, GitHub, SVN

Server Environments: IIS4 - 10.0, TFS - CI, Azure Cloud, Apache, Drupal 7, MSCMS & MSCMS 2002, Jenkins - CI, EpiServer

Database Environments: SQL Server, MySQL, XML, Oracle7 & 8i

Virtualization: Docker, VirtualBox,(Hybrid-Docker & VirtualBox), XEN, Vagrant, VMWare, QEMU

Testing Frameworks: MSTest(1 & 2), NUnit, Selenium- F.A.T.'s, PHPUnit

Project Management Environments: TFS incl.(VSTS, DevOps), SCSM, JIRA, GitHub, Redmine, HEAT, Lotus Notes

Agile Software Development Methodologies: Hybrid - (Scrum, Waterfall), Scrum, Kanban

Design Patterns and Principles: MVC, MVP, MVA, MVVM, SOLID, DRY, TDD, DDD, OOA, OOD

COMPETENCIES:

• Software Engineer
• Web Development
• Full Stack Development
• Front: End Development
• Hardware/Software Integration
• Top Technical
• Problem Solving/Analysis
• Innovation/Creativity
• Process Improvements
• Project Management
• Teaming/Communications
• Outstanding Customer Service
• Learning Agility
• Trustworthiness & Ethics
• Committed

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

.Net Developer

Responsibilities:

• Developed several automation tools aiding in process improvement for several regulated processes, reducing - error ratios, processing time, and overhead costs. To include integrating C# based unit tests and re-configuring the TFS-CI environment - working toward a SOLID system.
• Added functional automation tests (FATs) to codebase to assist for future automated QA testing.

Confidential, Phoenix, AZ

Senior Software Engineer

Responsibilities:

• Converted to full-time position to continue providing agile development support for several in house products.
• Worked on mostly MVC based web-applications, in C#, Javascript, PHP, and several frameworks such as Bootstrap, jQuery, Angular2 JS within EpiServer, Wordpress, IIS 8, and Apache environments, for a multi-state quality improvement and external quality review service provider.
• Developed several automation tools aiding in process improvement for several regulated processes, reducing - error ratios, processing time, and overhead costs.
• Helped with transition to SOLID, conversion of

Confidential, Scottsdale, AZ

Senior Software Engineer

Responsibilities:

• Worked with great team and provided development support for several in house products, ranging from back-end services to web-applications, using the following technologies: Javascript and several frameworks, classic ASP, ASP.Net (C# (MVC)), Perl, PHP (MVP), and Bash Shell scripts, Vagrant, PHPStorm(IDE), Jira, Git\\GitHub, and SVN, for a B2B cloud telecommunications service provider, which was later acquired by Vonage, becoming Vonage Business.
• Developed several applications, scripts, process-improvements, and IDE automation systems to simplify various complex, manual processes reducing error ratios, as well as setup and processing time, to free-up human capital for other vital tasks.

Confidential, Scottsdale, AZ

Senior .Net Developer

Responsibilities:

• Developed several applications automating various complex, manual processes reducing error ratios, processing time, and free-up human capital for other vital tasks.
• Provided continued support and additional development services under contract

Confidential, Phoenix, AZ

.Net Developer / Consultant

Responsibilities:

• Developed plug-in support for application component screens in .Net conversion of legacy application allowing for component reuse to speed development.

Confidential, Glendale, AZ

Web Developer/Software Engineer

Responsibilities:

• Developed custom field collections and markup fields, allowing web forms to be built in a reusable LEGO™ block-like fashion, improving form build times from a few hours to 45 minutes or less.
• Designed, built and maintained deployment automation, reducing deployment processing times from over one-half hour to a few minutes, allowing for rapid deployment of system updates.
• Designed and built a web service allowing for near real-time lead imports, reducing submission to follow-up time from a minimum of 1 day to within 3 minutes.
• Researched and emulated .Net v2.0 Master-Pages technologies in .Net v1.1, resulting in a 40% throughput increase from development times for an institutional Marketing based initiative.
• Introduced system processes that improved Payment Gateway UX and functionality, mitigating loss of revenue from excessive servicing fees and outdated UX paradigms.

Confidential, Tempe, AZ

Software Engineer

Responsibilities:

• Developed and maintained VOIP DVR system using Open Source technologies to supported Mosaix Predictive Dialers, Siebel, Periphonics IVR, and PeriWEB based Call Center, allowing both archival and Quality Assurance teams to enhance call effectiveness via feedback training.
• Contributed to 25% Agent-hours overhead reduction by developing several automation systems, allowing Agent-Seats to be reallocated to other tasks and increasing work flow productivity by reducing down time.
• Developed call recording backup system, that reduced wasted space on cd's, improving efficiency and reducing costs for the backup media.ci

Confidential, Glendale, AZ

Systems Architect Consultant

Responsibilities:

• Built, modified and repaired systems in a client/server environment to meet client's needs.
• Provided recommendations on hardware and software solutions for conversion and upgrade of client systems.
• Streamlined Tech-Bench by developing system recovery / install software that cut system build time by one hour, allowing more to be done in the same time frame.
• Designed and built a System Restore process for client users with any level of computer knowledge to easily use.ci

Confidential, Glendale, AZ

Web Developer/System Architect Consultant

Responsibilities:

• Developed hardware/software Confidential including designing and building high quality web and PC applications: client/server and stand-alone apps utilizing VB, HTML, and DHTML, XML, including IIS5, ASP, JavaScript, VBScript, PHP, MySQL, and Apache in both Windows and Linux environments.
• Provided outstanding ongoing support for new and existing client systems.

Confidential, Mesa, AZ

Software Engineer/Consultant

Responsibilities:

• Produced development/production costs by 15% by designing process to prevent batch lot duplication during production.
• Contract successfully concluded with interim pay increases for outstanding work.