Sr. CRM Developer Resume

SUMMARY:

Full stack Dynamics CRM Developer.
Expert in Dynamics CRM All Versions.
Expert in Scribe, XRMToolBox.
Expert in Migrations and Integration to External Systems.
Expert in Reporting with SSRS, Expert in SQL and SSIS
Expert in Dynamics 365 and All Versions including Configuration and Development.
Expert in MVC, CSS, HTML JavaScript.

TECHNICAL MATRIX:

Technology: ASP.NET, JAVASCRPT, CSS, HTML, Sharepoint

CRM Versions: CRM 2011, CRM 2013, CRM 2015, CRM 2016 online

Database/ETL: SQL Server, SSIS

Programming: C#, Java, MVC, AngularJS, Jquery, react.

Migration Tools: SCRIBE, XRMTOOLBOX

PROFESSIONAL EXPERIENCE:

Confidential

Sr. CRM Developer

Responsibilities:

This is a salesfoce migration Project, Migrated SalesForce System to CRM.
Built a CRM Vendor Management System for Credit Cards in Dynamics 365 (CRM Online).
This is built with Lead Generation Process, Case Management as well.
Migrated Most of the Data using Scribe.
Integrated with SharePoint Online for External Document Management.
Built Complex Workflows, Plugins and Client Side JavaScript for Customization.
Created a workflow management System for Lead Generation.
Created External Portal into CRM with Angular JS, MVC, HTML and CSS.
Heavy JavaScript Driven Application.
Migrated Entire SalesForce System to Dynamics 365.

Confidential

Architect and Developer

Responsibilities:

100% Green Field project, started from Ground Zero.
Worked with Business in Getting all the Requirements.
Built a CRM Online (Dynamics 365) Global Banking Customer System for all businesses.
Built a Vendor Management System SQL and SSIS to control and Manage Data.
Built a complex workflow system with Plugins and Workflow activities.
Built a solid lead generation process.
Provided detailed 360 view for accounts, contact and leads.
Built various customer reports.
Linked CRM to SharePoint for complete document management.

Confidential

Architect and Developer

Responsibilities:

Confidential

Architect and Developer

Responsibilities:

Built Sales Process tool in CRM 2011 on-prem.
Later migrated to 2013, Scribe and Kingway soft used.
Migrated data from Salesforce, CRM 2011 and other CRM Systems such as SAP.
Built a Complete end to End Sales Process System with Complex Workflows and Plugins.
Integrated Workflows with SharePoint.
Built Complex Reporting System for External Reporting.
Build a Case Management System and Survey System

Confidential

Architect and Development

Responsibilities:

Confidential

Architect and Development

Responsibilities:

Confidential

CRM Lead (Dev and Admin)

Responsibilities:

Worked with various business teams in creating detail functional specifications.
Built technical specifications and business process designs for workflows.
Created custom workflows for business process to work with CRM.
Installed, designed and configured Microsoft CRM 2011.
Provided training from Administrator side and User side, also provided training in creating ad-hoc reports.
Built VB.NET Workflows and Plugins to accommodate the legacy Code.
Migrated all data from various external systems into CRM, wrote custom programs to move all the data.

Confidential

CRM Architect / Development and Administration

Responsibilities:

Most recent install and configured CRM 2011 and migrated data from previous versions.
Converted all Callouts to plug-ins and workflow activities.
Implemented CRM for all division with each division as a separate organization.
Integrated CRM with SharePoint 2010 and used Excel Services as a major reporting system.
Built various .NET monitoring program to verify the integrity of the data.
Built back-end separate data warehouse for reporting system linked to Performance point.
Provided customer reporting with SSRS and Excel.
Built the entire business process into CRM with workflows.
Wrote numerous plugins in C# / VB.NET and Customer Workflows.