SUMMARY:

• Around 5+ Years of experience in SDLC as well as Microsoft .Net Framework Technologies, including experience in installation, configuration, customizations as well as extensions in Microsoft Dynamics CRM and Microsoft Dynamics 365.
• Experience on Microsoft Dynamic CRM 2013, 2015, Dynamic 365 Entities, Views, Web resources, Ribbon, Chart, configuration and customization, integration with MS SharePoint 2010 and MS Outlook.
• Worked in all phases of software development lifecycle (SDLC) including requirements gathering, analysis, design, reviews, scoping, coding, testing, debugging, documenting, building and deployment.
• Expertise in designing and developing applications using ASP.NET, MVC, C#. NET, SQL SERVER 2008/2012/2014, HTML 4/5, CSS, Java Script Experienced with setup, Security, Backup/Restore Process, Customization, Data Storage, Updates and Deployed Releases of Microsoft Dynamics CRM 2013 On - Premise 2013.
• Worked with SQL Server databases and generated SSRS reports
• Deploy CRM configure, and customizations plus report and dashboard creation.
• Strong knowledge of Business Process and Marketing Analysis methodologies.
• Ability to understand the importance of aligning work activities with company's mission, vision, goals and strategies.
• Developed expertise in developing complex applications in Microsoft Dynamics CRM platform by customizing entities and writing client-side JavaScript
• Good knowledge in the implementation and maintenance of access controls in Microsoft Dynamics CRM based on roles and access conditions.
• Experience in working with Object Oriented Concepts like Inheritance, Polymorphism, Abstraction and Encapsulation and implementing them using Interfaces and abstract classes.
• Worked with ASP.NET, AJAX to create rich UI web applications and to improve performance
• Worked with ASP.NET, AJAX to create rich UI web applications and to improve performance
• Involved in all stages of testing namely Integration Testing, System Testing and User Acceptance testing (UAT) with experience using TFS server
• Experience using Team Foundation Server and VSTS.
• Involved in various methodologies in Software Development Life Cycle (SDLC) like SCRUM/AGILE, Waterfall.
• Excellent interpersonal skills and leadership abilities. Fast learner with excellent analytical and communication skills.

TECHNICAL SKILLS:

Programming Languages: C#.NET, VB.NET, ASP.NET 3.0/4.0

Web Technologies: HTML, DHTML, AJAX

Scripting Language: CSS, Java Script, VBScript, jQuery .net Technologies .Net Framework 2.0/4.0, LINQ, MVC, ASP.NET

Testing Tools: Knowledge HPQC, Quality Center, JIRA, Bugzilla, Test Link

Microsoft: CRM Enterprise Technologies Microsoft Dynamics CRM 2016, Microsoft Dynamics 365, Selltis CRM

Software Development: Kit Dynamics CRM SDK 2013/2015, 2016 Dynamics 365 SDK

Databases: Databases SQL Server 2008/2012, MS Access, SSRS, Development Tools Visual Studio 2010/2012/2015

Web Server: IIS 6.0

Other Technology tools: MS-Office, MS Access.

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles, CA

Microsoft Dynamic CRM 365developer

Responsibilities:

• Install, configure, an Manage Dynamics CRM server. • Involved in the design, development and support of Charge Code Assignment using Microsoft Dynamics 365• Customize MS CRM on business requirement.
• Requirement gathering, analysis and project planning.
• Dynamics 365 Installation and configuration for Sales department.
• Customization of application using JavaScript and Visual Studio.
• Development of plugins, Custom Workflow using C#.
• Developed out-of-box workflows and custom workflows based on user needs.
• Creating and update reports within Dynamics CRM based on end-user requests.
• Analyze the requirement and do High level and Low-level architectural design.
• Creating custom entities, Views, forms, work flows, reports.
• Used JavaScript on Load, Save and Changed event of CRM control.
• Design and customize CRM forms, ribbons, site map, workflows, Dialogue.
• Design and Developed custom Plug-in and workflows & Code review of plug-in.
• Responsible for application code and version control using TFS.
• Worked on Business logic coding, testing and UI Design
• Involved in Dynamics CRM data capture, integration, auditing, data mapping, importing data and creation of interfaces.
• Customize Dynamics CRM entities, create multiple forms (security based) on entities, add custom JavaScript on form events, and add web resources, navigation links to achieve the business requirements.
• Active participant in the weekly status meeting, SPRINT meeting & business requirement walk though meetings.
• Created various reports
• Design and develop REST service using Web APIs.
• Troubleshoot production issues.

Confidential, Los Angeles, CA

Dynamic CRM developer

Responsibilities:

• Involved in requirements gathering, analysis and project planning
• Closely worked with client's business development managers to gather and define feature requirements
• Gather and understand client functional requirements.
• Perform gap analysis between a client's requirements and the functionality within Micososoft Dynamics CRM.
• Create a project plan including hourly estimates by task and milestones to serve as a guide throughout the project.
• Design and integrate business processes and data flows between CRM applications and other applications.
• Create custom data entry interface in Microsoft CRM.
• Create custom queries and design report templates in Microsoft CRM.
• Involved in program design, technology development and defined complex business rules
• Customized Workflows and Plugin's for automated processes based on requirements from sales and marketing department to increase visibility and efficiency
• Created organizations, business units, groups and their relationships
• Created Custom Entities, Custom attributes for individual business units in Microsoft Dynamics
• Designed and customized CRM forms, ribbons, site map, workflows & dialogue
• Developed JavaScript methods and libraries for custom field validations
• Used Microsoft.NET development to enhance the functionality of Microsoft Dynamics
• Configured Microsoft Dynamics with Microsoft Outlook
• Integrated Dynamics 365 with a marketing automation tool (Net Results)
• Created custom reports using Report Wizard
• Used Visual studio test project and performed unit testing with automated as well as manual testing
• Was responsible for application code and version control by using TFS
• Actively participated in daily stand-up, weekly perusals with client managers and SPRINT planning sessions

Confidential, Chicago, IL.

Microsoft CRM Developer

Responsibilities:

• Involved in requirements gathering, analysis and project planning
• Closely worked with client's business development managers to gather and define feature requirements.
• Involved in program design, technology development and defined complex business rules.
• Generated solution diagrams as well as data diagrams for future implementations.
• Created organizations, business units, groups and their relationships.
• Created Custom Entities, Custom attributes for individual business units in Microsoft Dynamics CRM.
• Created Duplicate detection settings and duplicate detection jobs to eliminate data redundancy.
• Designed and customized CRM forms, views, dashboards, workflows & dialogue
• Configured of Microsoft Dynamics CRM with Microsoft Outlook
• Generated Sales Reports for statistical analysis of data at user level using reports.
• Used Visual studio test project and performed unit testing with automated as well as manual testing.
• Was responsible for application code and version control by using TFS.
• Actively participated in daily stand-up, weekly perusals with client managers and SPRINT planning sessions.

Confidential

Dynamics CRM

Responsibilities:

• As a part of the team worked on requirement analysis, effort estimation and high-level design document.
• Customized the MS Dynamics CRM Entities, Forms and views, as well as workflows around that needs for an interface.
• Created Users, Teams, Custom Security Roles, privileges/rights to Roles, assigning and sharing of Records.
• Configured, customized Microsoft Dynamics CRM 2011, 2013 application software multiple times to meet business needs.
• Created Custom Web resources using Java Script to validate forms.
• Customized Dashboards based on the custom Views, Reports and Charts.
• Created Organizations, Business Units, Groups and their Relationships.
• Customized the Sitemaps, UI and used Ribbon Work Bench to customize the ribbon which is a replacement of the toolbar in all the recent Microsoft Applications.
• Customized the Sitemaps using XRM toolbox.
• Customized Workflows and Plug-in for automated processes, based on requirement from sales and marketing department to increase visibility and efficiency.
• Translated user requirements into usable interfaces to align them with business goals.
• Created several client-side extensions using JavaScript, CSS and HTML.
• Integrated MS Dynamics CRM with other system applications, such as Outlook.
• Used Advanced Find feature of MS Dynamics CRM and created multiple views of System entities.
• Worked on setting up relationship between System & Custom entities.
• Developed Web UI Development using AJAX approaches in the product.
• Used Unit Testing frame work for .NET Technologies.
• Involved in the design of the Database and Developed Stored Procedures using SQL for all the interaction with the database.