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It Specialist Resume

Washington, DC


  • Self - motivated professional with Master degree and IT consulting experience, including:
  • Leverage technical & business expertise, information technology lifecycle management, and lifecycle development to provide solutions applicable to current business practices
  • Coordinate with clients to convert requirements into applications using SDLC methodologies in Waterfall, Agile/Scrum, and IT procedures
  • Data modeling, reports, and trend analysis - using Excel business analytics, SQL, SSRS


Programming: C#, ASP.NET, HTML, CSS, XML, JavaScript, C++

Database: SQL Server, Oracle, Access

B. I.: Crystal Report, Microsoft Business Intelligence SSRS

Project Methods: Waterfall, Agile Scrum, Six Sigma, Critical Path Method (CPM)

Other: MS Project, Visio, Web Services, JIRA, Flash, UML, HP UFT, Oracle Portal content


IT Specialist

Confidential, Washington, DC


  • Collaborated with client’s cross-functional teams to analyze sales and tax documents for mapping service price plans and converting old billing systems into new system
  • Practice Agile Scrum to: 1) Develop web applications using C# .NET, SQL SSRS, SSIS ETL, design thinking framework. 2) Create test cases, perform UFT automation tests. 4) Translate requirements into functional specification documents and data logical model using UML.
  • Negotiated implementation of new technology to enhance downstream system performance
  • Manage business requirements, defects, and status using TFS and HP AL


Confidential, Mclean, VA


  • Collaborated with cross teams to gather & analyze requirements, provide analysis recommendations, create intranet design specifications using UML
  • Performed AS-IS Fit/GAP analysis & presented recommendation to stakeholders
  • Created data driven prototype website from analysis to deployment include: data model using ERD and normalization, web creation using C#, .NET, HTML, CSS, SQL
  • Integrated CI with Jenkins, MSbuild, Gallio for build, deployment


Confidential, Washington


  • Managed full website life cycle, including infrastructure and financial resources planning
  • Increased 5% conversion rate by enhance web site usability and customer outreach
  • Created website using .NET(C#), CSS, HTML, PhotoShop, JavaScript, REST Web Services

Technology Analyst

Confidential, Bellevue, WA


  • Led 4-member team using earned value management (EVM) and Agile to solve technical issues within the budge
  • Assisted in system proposal, cost, benefit, and risk evaluation
  • Created project scope, web management plan, design specifications using UML
  • Interviewed client’s stakeholders to determine the usability features during SDLC
  • Utilized TFS and MS Project for requirements and project management
  • Enhanced web pages using Cognitive Task Analysis user research method
  • Assisted develop web application using .NET, C#, HTML, SQL, XML, WCF Web Services

Software Consultant

Confidential, Mclean, VA


  • Utilized management CMMI level 2 for providing data driven web application support
  • Co-architected batch processing app after GAP Analysis requirements
  • Created user & operation guide, Ad-hoc reports, test cases, T- SQL
  • Enhanced reporting website using ASP, JavaScript, Oracle, Crystal Report, HTML

System Analyst

Confidential, Mclean, VA


  • Supported level 2 &3 production issues, configured SQL ETL
  • Edited, integrated website in C# .NET, SQL, Oracle SOA & Web Services, Java, Oracle Portal

Software Developer

Confidential, Washington, DC


  • Enhanced web application and stored procedures using ASP.NET, JavaScript, HTML, SQL Server

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