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Salesforce Administrator/developer Resume

New York, NY

SUMMARY:

  • 12+ years of senior development experience using Microsoft .NET technologies (ASP.NET, C#, ADO.NET),SharePoint and Salesforce.
  • 3+ years of experience in Salesforce Administration and Development.
  • Strong experience in Administration setup like Security and Access, Auditing and Monitoring, Change Management, Process Automation, Content and Data Management.
  • Experience in both Sales and Service Cloud.
  • Extensive experience in creating Roles, Profiles, Permission Sets, Custom Tabs, Page Layouts, Workflow Rules and Actions, Approval Workflows, Process Builder, standard and Custom fields, Email Templates and Validation rules, Assignment Rules, Escalation Rules etc.
  • Experience working with both Classic and Lightning.
  • Expertise in creating Reports and Dashboards.
  • Experience in Apex Classes/Controllers, Apex Triggers, Visual Force, SOSL and SOQL.
  • Experience working with Force.com IDE and MavensMate.
  • Extensive experience in HTML, XML, Client side Scripting using JavaScript, JQuery and AJAX
  • Well - versed in .NET development in all phases of the software development lifecycle including analysis, design, and development.
  • Strong analytical and problem solving skills plus exceptional ability to adapt to latest technologies, perseverance, innovative and organized.

TECHNICAL SKILLS:

Salesforce: Apex, Visual Force, Data Loader, SOQL, SOSL

Microsoft Technologies: SharePoint 2013, SharePoint Server 2010, MOSS 2007, ASP.NET, C#.NET

Web Servers: Internet Information Server (IIS) 5.0/6.0/7.0

Databases: SQL Server 2012, SQL Server 2008, SQL Server 2005

Tools: and Technologies Visual Studio.NET 2010/2017. Java Script, HTML, XML, Jquery, REST API

Reporting Tools: SQL Server Reporting Services (SSRS)

Operating Systems: Windows Server 2012,Windows Server 2008, Windows Server 2003

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Salesforce Administrator/Developer

  • Lead Administrator/developer involved in every stage of Salesforce Implementation including requirements gathering, design, development, testing, and training.
  • Configuration and customization of Salesforce.com for enterprise-wide implementation for over 300 users.
  • Proficient in evaluating/recommending 3rd Party Solutions and/or AppExchange packages based on project needs
  • Responsible for creating Custom Objects, Custom fields, Page layouts, Custom Tabs, Reports and various other components as per the client and application requirements.
  • Created custom buttons and links to integrate salesforce with external URLs and applications.
  • Configured Email-to-Case ticketing system for field user requests.
  • Responsible for translating the Customer’s requirements using best practices, crafting a solution with Salesforce that will support their processes, without unneeded custom development.
  • Provide day to day administrative duties on Salesforce that include but are not limited to creating users, fields, troubleshooting user issues, update field level validations, generating reports and building dashboards.
  • Managed and lead data cleanup efforts including de-duplication of repetitive accounts and contacts, cleanup of invalid data, and implementation of data cleanliness measures to ensure data integrity moving forward via DataLoader.io.
  • Experience with Visualforce and Apex to build custom solutions that support business requirements and drive business decisions.
  • Designed and developed applications to support business processes using JSON and Rest API’s.
  • Built a community with Knowledge using the Napili template for our Help Desk team.
  • Created validation rules, email templates, workflow rules and approval processes as per the client requirements.
  • Hands on experience with testing and deploying change sets from sandbox to production.

Confidential - New York, NY

Web Developer

  • Developed custom visual web parts, Event Handlers, timer jobs using SharePoint Object Model, c#.net, ASP.Net and ADO.NET.
  • Expertise in creating the custom field types.
  • Experience creating the custom ribbon buttons.
  • Extensively used JQuery and JavaScript in developing the applications to enhance user experience.
  • Extensively used Grid Views with sorting and paging.
  • Extensive experience working with handshake toolkit and other third party web parts.
  • Created Sites and Sub-sites within the site collections for Various Departments and accordingly created new Site Permission levels and Groups for SharePoint 2010 site.
  • Designed custom workflows to automate business processes.
  • Experience working with InfoPath forms and associating the workflows with it.
  • Experience working with Power Shell commands to deploy the solution packages in staging and production.
  • Hands on experience working with timer jobs, event receivers and workflows in SharePoint 2013.

Confidential

.NET/SharePoint Developer

  • Involved in every stage of SharePoint implementation for Media Pricing & Supply Chain application.
  • Developed the User Controls using SharePoint Object Model, c#.net, ASP.Net and ADO.NET.
  • Extensively used JQuery and JavaScript and AJAX for developing Controls and web forms
  • Extensively used Grid Views with sorting and paging.
  • Written stored procedures using SQL SERVER 2008.
  • Extensive experience in OOTB features of SharePoint 2010, creation of master pages, publishing pages, templates, sites, site collections, custom web parts, lists, views, custom/OOTB workflows and other SharePoint artifacts.
  • Experience working with Power Shell commands to deploy the solution packages.

Confidential - New York, NY

Applications Developer, SharePoint

  • Lead developer involved in every stage of SharePoint Implementation including requirements gathering, design, development, testing, and training.
  • Managed global SharePoint environments (MOSS 2007/SharePoint Server 2010, SharePoint Designer2007/2010, InfoPath, C#.NET, Windows server, Visual Studio 2008/2010, SQL Server 2005/2008).
  • Extensive experience working with XMLaw’ s One View Connect toolkit plus other third-party web parts.
  • Manage multiple user requests such as adding announcements, creating surveys, creating sites, modifying the look of the sites, and calendar events.
  • Customize SharePoint site layout and branding by creating external cascading style sheets, layouts, and master pages, heavily utilizing XSLT to change the look and feel of the pages.
  • Expertise in creating custom lists, site templates, custom web parts and themes.
  • Deploy custom features, web parts and custom workflows by means of solution packages with WSPBuilder.
  • Design and document security including permissions, site level security, setting up SharePoint users and groups
  • Installed and configured SharePoint 2010 on single server farm.
  • Implemented Claims Based Authentication in SharePoint 2010 to allow extranet users to access and share SharePoint content.

Confidential - Berkeley Heights, NJ

.NET Developer

  • Primary project: upgrade manual processing to dynamic online web application used to automate services such as corporate reporting, policy renewal processing, claims handling and rating system which was used to offer quotes.
  • Designed pages using ASP.NET web forms to enter various business rules like territory definitions, rating information etc. and used ADO.NET components to perform the database actions.
  • Used Array Lists, Hash Tables to store data in classes.
  • Worked on DataGridViews to display and edit data on the page.
  • Developed several reports using SQL Server Reporting Services.

Confidential - Parsippany, NJ

.NET Developer

  • Designed user interface using ASP.NET web forms and used ADO.NET components.
  • Implemented SAX Parser for parsing the XML file and storing in the database.
  • Creating XML documents for bulk data transformations and implemented Web Services as middle tier technology to interface database parts.
  • Involved in defining XML Schemas for SOAP calls, designing of Web Services Methods, implementing and testing Web Services, mentoring other team members.
  • Worked with XSD, XSLT, and XPath to read and modify XML Documents.

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