DevOps Engineer II Resume

SUMMARY:

With eight years’ experience working in tech related fields, I am a .net developer with a proven track record for creating innovative solutions through automation by combining a passion for technology with leading edge concepts.

PROFESSIONAL EXPERIENCE:

Confidential

DevOps Engineer II

Created a Security ChatBot in Azure, that utilized a natural language AI, ten different APIs, and 3 databases to provide automation and assistance to the security operations team.
Worked on various Powershell and .Net projects for automation of system administration, technical support, and security related tasks.
Designed, planned, and implemented a development team from the ground up by creating processes, workflows, and documentation within JIRA and Confluence adhering to AGILE methodologies.
Provide daily .net support to junior and application developers.
Created and supported ARC, a in - house application designed to automate information gathering and troubleshooting. Actively used by 42 tier I - III techs, it generates approximately 6,250 results a month.
Built and maintained an automation server that monitors a Microsoft Exchange mailbox, alerts to outages, and creates the corresponding tickets for resolution..
Confidential, King of Prussia — Technical Support Tier II & III
Created powershell scripts to automate migrations and assist in daily processes.
Source lockouts and investigate account issues in a windows server environment.
Utilize experience to troubleshoot and resolve tickets related to networking, security, registry, and applications that have been escalated.

TECHNICAL SKILLS

C#, ASP.NET, Javascript, JQuery, Ruby, HTML, CSS, Bootstrap, Powershell, Visual Studio, REST, AWS, Azure, Gitlabs, Jira, Confluence, JSON, XML, Service-Now, Bot Framework, LUIS ai.

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