SUMMARY:

• Working a Technology Specialist with more than 3 years of experience in Robotics Process Automation ( Automation Anywhere )
• Working as a RPA consultant in Finance/ Marketing space identifying use cases that need automation
• Created end to end automation solutions for clients as per requirement which involves feasibility study, designing architecture, development, testing and deployment of automation
• Designed RPA support and developed solutions for various business processes
• Worked on end to end solution for various finance related use cases resulting FTE savings
• Worked on Automation anywhere object cloning and built on logical flow with automation process
• Worked with Screen and Web Records and Smart records to simplify many small to intermediate user processes which lead to large scale effort saving from business
• Created Workflows for complex use cases which had several dependencies
• Created Metabots with windows applications and dlls for some of the tasks
• Used excel services extensively for automating redemption process
• Working knowledge of PGP, Web - service integration (SOAP/JSON)
• Built complex Task bots that needed substantial logic to be incorporated( with Variable Operations and loops)
• 14+ years of diverse experience in Information Technology with on software testing, including web, & Client/Server applications.
• Experience in working for Start-up, small, mid and large sized organizations.
• Have knowledge on POS.
• Good understanding and working experience in working with Agile/Scrum, Waterfall and FDD models.
• Good Experience & expose in working all the phases of SDLC, STLS, Defect Life Cycle, static & dynamic testing & test methodologies.
• Hands on proficiency in developing Test Strategy, Test Plan/approach.
• Good Experience in feasibility study, ROI, Test Estimation, Test Planning, & People Management.
• Good experience in setting Test Environment/Bed & Writing, identifying, Reviewing & Executing test cases/scripts/scenarios, based on business requirements & technical specifications for all QA phases & UAT.
• Good Confidential Defect Finding, Defect Reporting, Implementing Defect Prevention techniques, Root Cause Analysis (RCA), Defect Trend and Management, conducting defect triage meeting.
• Acted as defect liaison between Biz, Dev, BA & QA team.
• Knowledge of standard web applications, back-end, and rich-web technologies including but not limited to: JavaScript, CSS, HTML.
• Involved in various stages of Business Analysis including requirements gatherings, reviews, presenting the product to the end users, and technical responses to RFI/RFP.
• Involved in Metrics collection, Analyzing Metrics and Quality Trend, QA Process Improvements, Project Closure Meetings, Creating Knowledge Map/artifacts.
• Good in collating, analyzing the quality related data, results, artifacts & predicting the trends, quality risks & project risks, solutions & mitigation plan.
• Extensive experience in on-site and offshore work model, Responsible for driving multiple QA projects across offshore and on-site Confidential recent clients.
• Experience in Leading QA team size of from 6 - 15 members
• Participated in Requirements and Architectural Design reviews with Business and Development team.
• Experience in analyzing Business requirements, use case and design specification documents and developing Test Plans, Test scripts and Test Cases for both functional and automated testing.
• Extensive working experience in functional testing, integration testing, user acceptance testing, database testing, system integration testing, web services, XML and end to end testing
• Good experience in attending and scheduling defect review meetings and coordinating with business users.
• Experience using QTP, Quality Center, Rational Clear Quest and Test Director.
• I have experience working with Wireline/Wireless/Uverse accounts, Unbilled Usage, Payments, Adjustments, A\R, Rating\Posting\Billing, etc.
• I have knowledge on pharma and health insurance (Individual, Medicare, Medicaid and PBM)
• Extensively tested .NET, Java and Oracle based applications on Windows and UNIX platforms.

TECHNICAL SKILLS:

Testing Tools: QTP 9.1/9.2, Test Partner, Win Runner 7.6, Load Runner 8.1/8.1

Defect Tracking Tools: Quality Center, Track Record Test Director,, IBM Rational Test Manager, Bugzilla

Languages: C, C++, Java, SQL, Visual Basic

Web Technologies: MS FrontPage, HTML, XML, JSP, Java Script

Scripting Languages: Shell Script, VB Script and Java Script.

Microsoft Technologies: MS-Office, MS-Excel, MS-PowerPoint, MS-Visio

Database: MS- Access, SQL server 2000, Oracle 9i.

Operating Systems: MS-DOS, Windows 95/98/NT/XP, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

RPA AA Technical Architect/Developer/Analyst

Environment: Automation Anywhere 10.5.8/11.3.1, Blue Prism 6.4.0, UI Path 2018, vCenter6.2, Vmware Horizon, Turbonomics, Restful API PDF Converter, OCR, MS-Excel, HTML, Internet B, Perl, WPS

• Conducted Automation Anywhere Master's / Advanced RPA professional certification training for clients.
• Created various Taskbots independently.
• Involved in every step of Bot Lifecycle Management (BLM)- Requirements gathering, design, development, testing and deployment of the bots.
• Certified the RPA tools(AA,UI Path, Blue Prism) which are newly introduced in Citi.
• Created Production cutover plan documents to move the developed bots to Production.
• Support for the deployed bots in Production.
• Migrated on-prem Automation Anywhere to the AWS Cloud.
• Created schedules in Control Room to deploy the bots on to Bot Runners.
• Involved in the setup of Visual SVN server for the controlled edits of the bots.
• Performed the silent install of the Automation Anywhere Client.
• Knowledge of known issues and potential fixes to common issues associated with AA bot development.
• Assisted in setting up Automation Anywhere environments (DEV and PROD) on Amazon EC2 Instances and VPC’s.
• Good understanding of various components and features available in Automation Anywhere.
• Created SDD and TDD for various bots.

Confidential, Richardson, TX

RPA AA Developer

Environment: Automation Anywhere 10.3, Blue Prism, SOAP API, Restful API PDF Converter, OCR, MS-Excel, HTML, Internet B, Perl, WPS

Responsibilities:

• Developed the object and workflow for client requirement
• Designed the workflow documents and allocates the objects to automation developers
• Actively participated in Test plan preparation, validated the Client requirements and identified the various Scenarios for Automation Development.
• Developed and configured automation processes as per the technical design document (TDD) to meet the defined requirements
• Developed robotic bots using automation anywhere to automate process which was done using manual interference
• Data Extraction using Automation Anywhere
• Strong skills in application of RPA business processes Confidential the enterprise level
• Performed task scheduling using Automation Anywhere like Schedule Manager, Task Editor, Data Drive Tasking.
• Good Experience in using LINQ (Language Integrated Query) and XLINQ (Language Integrated query over XML) to process data retrieved from Data tables and web-services efficiently and effectively.
• Utilized the BOT framework and contribute towards enhancing it
• Coded error handlers to catch and log errors.
• Setup bots in the Control room.
• Extensively worked on debugging application for fixing bugs and Production support.
• Worked on many POC's to check the feasibility of business requirements.

Confidential

Sr Software Developer in Test

Environment : JAVA, Oracle, JDBC, Different APIs, Quality Center ALM, TLG CSM, Cassandra, Coherence, OpsCenter, ETQC API Web tool, Global WebLogin/MY PRISM (version controller), QTP,IBM Rational Suite, XML Spy, Unix, Putty and MS-Excel

Responsibilities:

• Leading Release Management, Build & Deployment Engineering, Environment Engineering, and Quality Management functions for att.com
• Interfacing with Business and Portfolio Management teams to prioritize, plan and deliver eCommerce features
• Analyzed the Business Requirement Document (BRD)and Functional Specification documents (FSD) to prepare Test Cases based on the Test Plan and Use Cases and attended Reviews meetings to better understand the applications
• Participated in Walkthroughs with Team lead, System Analyst, HCD Designer, Project Coordinator and the Development team to discusses the outstanding defects and scope change requests
• Analyzed test data and Conducted Database or Data driven testing under certain business rules for data population in DB
• Attended triage meetings to understand and consider the scope changes for the release during the test execution phase
• Written and executed test cases in HP Quality Center for the release
• Performed Smoke, Functional, GUI/design, Block Box, End to End, Navigational and Regression tests during the execution phase
• Identified the Test Cases to be automated and lead the effort for automating the product using QTP
• Uploaded and executed the Functional Test cases into HP Quality Center.
• Extensive involvement in performing Data Driven test using parameterization technology.
• Involved in writing the Project test plans for this test effort by using the Confidential &T template and attempted in collecting the team meeting minutes.
• As a senior team member, Participated in creating the LOEs’ for this test effort
• Written and executed SQL queries to access the TLG database as a part of data driven test.
• Performed JUnit framework testing and created Traceability matrices
• Leading the implementation of HP ALM for test management, traceability, defect management, test execution reporting and defect metrics
• Implementing hired services model to support testing resources across the IT portfolios
• Suggested/Created application scope Changes in this release
• Application level Regression, End to End and System tests were conducted after some windows patches were implementation
• Worked very closely with the Development team to analyze the application Confidential the backend level and to describe the defects.
• Trained and assisted new team members on data analysis using the API tools.

Confidential, Plano, TX

Test Lead/Manager

Responsibilities:

• Performed GUI testing, Functional testing, Integration testing, Regression testing, Ad -hoc testing, Negative testing, End to End testing, User Acceptance testing on multiple projects like, Homeward, EPI.
• Executed Test cases in ALM and Logged defects in MKS and referencing them to ALM.
• Manually created Properties for Homeward, Property creation was automated in EPI by running the jobs and retested them for accuracy of task generation, fields creation, data feed, messaging etc.
• Properties were created and retested using XML files.
• Analyzed Business and System Requirements and interacted with users and developers.
• Involved in writing test plans and test cases based on requirements. Executed test cases to cover end-to-end functionality.
• Managed individual test cycles, reported bugs and worked with Business Analysts and Developers to resolve issues.
• Regression testing performed after every error fixes and system modification to assure the quality of software.
• Performed manual tests to conduct functional and regression tests on the application using ALM (QC) / HP QC
• Involved working with SOAP UI for Vendor Integration.
• Used online bug tracking system for defect management MKS
• Involved in testing database (back-end testing) using SQL.

Environment: ALM, MKS, Java, Could Fusion, Oracle, SQL Server, and XML, SOAP UI.

Confidential - Irving, TX

.Net Developer

Responsibilities :

• Participated in designing and functional specification of the application.
• Documented SRS, HLD, LLD, component flow using Visio; estimate tasks, create prototypes & demo to end users on client premises
• Developed GUI using HTML, ASP. Net , DHTML, JavaScript and CSS.
• Developed ASP. NET web pages using VB. Net to meet the business requirements.
• Used Datasets and Data Grid to retrieve, display and manipulate data from database.
• Designed and created templates using CSS (Cascading Style Sheets).
• Wrote SQL queries and stored procedures for database operations in SQL Server 2000.
• Implemented Form-based Authentication, User Authorization, State management using Sessions and implemented Output Cache feature.
• Created new database objects like Store Procedures, Functions, Packages, Triggers, Indexes and Views using T-SQL in Development and Production environment for SQL Server.
• Developed Web services using UDDI, WSDL AND HTML.
• Developed Web based GUI using C#, HTML, DHTML and CSS.
• Used extensively ASP. NET Ajax Controls, Validation Controls and Java Script for AJAX Implementation and Client-Side Validations.
• Performed unit testing of the application

Environment: Visual Studio.net 2003, VB 6.0, ASP 3.0, C#, ASP.net, ADO.net, Web Services, Java Script, AJAX, DB2, SQL Server 2000, XML, CSS, Windows XP.