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Senior Manager, Engagement Resume

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Dallas, TX

SUMMARY:

  • Program/Portfolio Management - Agile/Large Scale/Transformation Programs Solution Architecture, Certified PMP/PSM/Pega Certified BA/MS Certified
  • IT Professional seeking a program management position with leadership responsibilities backed with excellent
  • Program management and Enterprise Application delivery skills and 7+ years’ experience with Confidential program delivery.
  • A growth-oriented and talented IT professional with a strong background in Technology backed with 18+ years of IT Consulting/Organization experience in Program/Project delivery, all aspects of SDLC, Enterprise Applications, Applications architecture and Technology leadership.

KEY AREAS OF EXPERTISE:

  • Program/Project Management
  • Lead Transformation Programs
  • Deloitte ITS Application knowledge
  • C-Level Communication
  • Strategy Planning
  • Deloitte ITS/PMO processes
  • Agile/SCRUM/Waterfall
  • Client Relationship Management
  • Cross Functional Leadership
  • Vendor Management
  • Product/Technology Roadmap
  • Influencing & Negotiations
  • SDLC/ITIL /PMBOK
  • Mentoring Global team
  • Budgeting & Estimation tools
  • Planning & Time Management
  • Effective Team Leader/Player
  • Design Thinking/DCO facilitation

TECHNICAL EXPERTISE:

  • .NET, C#, ASP.NET
  • SQL 2016, SSIS/SSAS/SSRS
  • Tableau /SQL BI
  • NServiceBus, BizTalk, MSMQ, MS Entity framework
  • Erwin data modeler/Visio Azure AD/Hadoop
  • Pega 7.x, OpenText, Oracle, Omniture, Java
  • HTML, AJAX, JavaScript
  • Dynamics AX, CRM, TFS
  • MFA/ABAC/SCIM
  • Sharepoint 2010/2013
  • REST API,SOAP, JSON
  • MS Enterprise Library/ADO.NET

PROFESSIONAL EXPERIENCE:

Senior Manager, Engagement

Confidential, Dallas, TX

Responsibilities:

  • About Me: Next Generation data collection for use by external Confidential clients which adopts a survey approach and reduces redundant data captures. Successfully delivered the pilot given an aggressive timeline with high quality.
  • Tracker and Portal as part of the business process flow
  • Central Security: Transformation of the Security model Global Advantage platform to use ABAC (Attribute Based Access Control) for Confidential Global Employer Services. Drives significant productivity for administrators
  • GA Onboarding Service: Self-Serve Onboarding service to support on demand user provisioning or federated SSO leveraging SCIM ( System for Cross Domain Identity Management)
  • A centralized database with APIs for client individual data entities for effective master data management and CDC for GA platform. Involved with logical data modeling for SSOT
  • Common Document Management service APIs for use by all GA applications using OpenText as document storage
  • Guide strategy, drive efficiency in execution and Program governance with PMO best practices
  • Established the transformation studios in USI as well as multiple Vendor teams and delivered major transformation projects for FY18
  • Partner with business to identify opportunities and convert them into strategic technology initiatives by being a thought leader. Nurture and grow strong partnerships
  • Technology Leadership: Lead design thinking, Business Requirements analysis, Technology selection, Build/Buy/Reuse, Solution architecture and design.
  • Budgeting, forecasting, estimations and overall financial management
  • Vendor relationship management (Fix Bid/ T&M) Multi-Vendor management/negotiate RFPs and statement of work (SOW).
  • Coach and mentor Global teams. Leadership and Client communications
  • Practice Contribution Initiatives: Drive adoption of Agile with SCRUM, Quality Management, implement Cyber security standards, Disaster planning, Training Engagement Managers with program delivery methodologies and tools

Confidential

Engagement Manager

Responsibilities:

  • Career Progression to Senior Manager and won several awards for my contribution to the EM COP
  • Enterprise Program delivery for Confidential Business Tax Services programs for the Tax Compliance and Advisory products with Confidential Stack of Technologies for large scale /multi-year engagements. Significant projects ($ 500 K to $ 1 M projects with global team including ( 20 - 40 member vendor teams) with track record of high quality deliverables with no field errors:
  • AllocatesAll - Private Equity funds allocation system with a complex calculation engine. Delivery of regulatory and client specific enhancements in short release cycles.
  • DTEP (Deloitte Earnings & Profit) - Rewrite of the Calculation and reporting tool used by Confidential to provide advisory services to clients on stock redemptions, M&A.
  • Tax Forecasting Tool - Reporting data mart that enables Tax partners
  • Tax controversy manager - transforming TCM from a US firm based application to a global audience.
  • Knowledge repository with rich user experience
  • Delivery and Implementation of Applications Standards Repository - intended to be used across Confidential US firms for reference to core Application development standards as a core reference library for dev ops, security standards, architecture best practices. Angular JS UI frontend with Sharepoint as the document repository
  • Drove adoption of SCRUM across multiple teams to enable faster to market, IT solutions with high availability and quality.
  • Established Vendor Management best practices and toolkit for Engagement Managers Community of Practice. Designed and developed Vendor Management Portal -Sharepoint 2010
  • Training Engagement Managers community for Project Onboarding, Estimations & Release Planning process and adopting PMO recommended best practices
  • Successful delivery and implementation of Application Standards repository with powerful search capabilities that is intended to be used across Confidential US firms

Confidential

Architecture consultant

Responsibilities:

  • Solution Architecture and roadmap for Confidential Rewrite Project leveraging Confidential SQL Server 2008 technology stack with SSIS and SSRS.
  • Design strategy for Reporting data mart or the Confidential data collected from various sources - Mainframes dumps, SAS and Data warehouse.

Confidential

Sr. Application Architect

Responsibilities:

  • Automated background and Embargo country screening for Partners and Customers selection.
  • Designed and developed a SOA solution with SOAP based web services and establishing an asynchronous pattern to screen new partners or customers onboarded to the Confidential Customer & Partners program.
  • Contract management system for Confidential Dynamics Service contracts for use by external Confidential Partners. Architected and designed B2B solution to automate the contract creation and renewal process leveraging MVC framework, SQL Server, ASP.NET and BizTalk server.
  • Confidential Dynamics AX Pricing and licensing module implementation for Confidential Dynamics Partner and Customers Order Central systems. Worked closely with the Dynamics AX product team to build the global price point pricing module into the product. Solution comprised of a robust pricing engine using .NET that was optimized for a very high performance.
  • Career progression to Senior Application Architect and won Outstanding Contributor award for my contributions

Confidential

Technology Consultant

Responsibilities:

  • Design and development of SOAP based web services for Preferred card and Community Partners online management - B2B Integration
  • Optimized turnaround time for Static content management for Albertsons.com with implementation of Confidential Content management server.
  • Confidential
  • Established an offshore team at Chennai, India, for development / maintenance of the 5 production critical web and client server applications.
  • Database redesign for the VB.NET based Barcode Interface system using API

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