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Microsoft Dynamic Crm Developer Resume

Shrewsbury, MA

PROFESSIONAL SUMMARY:

  • Over all 7 Years of experience in developing business solutions, 4+ years as a Developer in Microsoft Dynamics CRM different Environments.
  • Experience on Microsoft Dynamics 365/2016/2015/2013/2011 versions
  • Hands on Experience in Sales, Service & Marketing modules of MSD CRM
  • Experience in configuring Dynamics CRM application by creating entities, fields, business rules, business process flows, security roles and extending the functionality by writing JavaScript, plug ins, custom workflows, web services and integration with third party legacy systems.
  • Experience in data migrations using SSIS & Scribe and displaying visualization using SSRS
  • Involved in Requirements understanding phase, Client Interaction, Coding, Testing, UI Design, Implementation, customization, and extensions in MSD CRM
  • Strong experience in CRM implementations using Agile as well as Waterfall methodologies
  • Hands on Experience in working with different Software Development Life Cycle (SDLC) strategies in view of Agile, Scrum, Waterfall Model.
  • Experience in migration/upgrade of existing Microsoft Dynamics CRM to newer versions.
  • Involved in the design and development of 3 Tier, N - tier distributed architectures and MVC, MVVM architectures and experienced in the production side development also.
  • Working experience in Web services, Windows Communication Foundation (WCF), Windows Presentation Foundation (WPF) and Windows Workflow Foundation (WWF).
  • Experience performing Unit and Integration Testing in the Development, System Integration Testing (SIT), User Acceptance Testing (UAT) including Bug Reporting and Fixing.
  • Excellent communication skills, strong organization and interpersonal skills and a very good team player, capable of working independently with minimal supervision.
  • Experience of integrating Dynamics CRM with other applications using Real-time as well as batch approaches.
  • Conducted Technical s sessions

TECHNICAL SKILLS:

MSCRM Versions: Microsoft Dynamics CRM Dynamics 365/2016/2015/2013/2011 online and on-premise deployments. MSCRM: Plugins, Workflows, JavaScript s, Business Process Flows, Customizations, Business Rules, XRM Services, Server-Side Synchronization. Software Tools: MSCRM SDK Tool, Developer Toolkit, Microsoft Visual Ribbon Editor 2011, Ribbon Workbench 2013/2015/2016 , Deployment Manager, Plugin Registration Tool, XRM Service Toolkit, SSRS BIDS, MS Azure, CRM Rest builder, POSTMAN, Scribe Online, Outlook Integration(Dynamics App for outlook), Dynamics 365 Notifier. .NET Technologies: ASP.NET, WCF, WPF, LINQ, LINQ to SQL, Entity Framework, WinForms, IIS, MVC 3.0/4.0/5.0, ADO.NET and Silverlight

Database Technologies: SQL Server 2012/2008/2005/2000 , SSIS (SQL Server Integration Services) and SSRS (SQL Server Reporting Services)

Reporting Tools: SQL Server Reporting Services, Data Reports and Crystal Reports.

Web servers: IIS 7.0/6.0/5.0

PROFESSIONAL EXPERIENCE:

Confidential, Shrewsbury, MA

Microsoft Dynamic CRM Developer

Responsibilities:

  • Involved in Implementing Dynamics 365 online customization and configuration.
  • Involved in upgrading from CRM 2011 to Dynamics 365 Online and Involved in requirements gathering, analysis and project planning.
  • Created custom entities and attributed to meet business requirements.
  • Configure applications to meet client requirements using Microsoft Dynamics D365.
  • Involved in doing CRM modification such as plugins, JavaScript and C# Web Services for MS Dynamics 365.
  • Customize CRM tool as needs change and troubleshoot the system when problems arise.
  • Involved in various phases of Software Development Life Cycle (SDLC) i.e. Analysis, Design, Development, Implementation and Testing.
  • Worked on Creating a specific Unified Interface Application to provide the better experience to the customers.
  • Provide CRM administration and operational support including user and security management, hierarchies, roles, lead import and management, view creation and administration.
  • Implement application validation, exceptional handling and logging component using MS Dynamic CRM.
  • Perform gap analysis between a client's requirements and the functionality within MS Dynamics CRM.
  • Experience in developing custom and OOB processes like work flows, business process flows, dialogues, actions.
  • Experience in setting up Microsoft dynamics CRM environments (Both On-Premise and Online) and demonstrate them to potential prospects.
  • Developed Web APIs to perform operations in CRM through customer portals.
  • Extensively used application capabilities such as queues, activities, data import, charts and dashboards.
  • Great Experience in writing Plugins in C# Language using Visual Studio.
  • Involved in developing WCF Service to communicate with legacy systems and Deployed web services as per the business requirement.
  • Worked as per the Sprint using Agile Methodology.

Environment: Dynamic CRM 365 Online, CRM 2011, Visual Studio 2015, C#.ASP.NET, MVC, SQL Server 2012, HTML, CSS, Java Script, jQuery, OData, Web Service, CRM deployment Manager, LINQ, XML, Re-sharper.

Confidential, Bay Area, CA

Microsoft Dynamic CRM Developer

Responsibilities:

  • Worked as a dynamics 365 developer on Sales and Service Modules to maintain customer data.
  • Worked on Creating a specific Unified Interface Application to provide the better experience to the customers.
  • Developed plugins and custom workflows in Dynamics 365.
  • Developed Web APIs to perform operations in CRM through customer portals.
  • Involved in requirements understanding, Client Interaction, Coding, Testing and Implementation.
  • Design and customize the Dynamics 365 forms, Workflows, Ribbons, Sitemap.
  • Worked on Incident Management to resolve the issues of customers.
  • Involved in developing WCF Service to communicate with legacy systems and Deployed web services as per the business requirement.
  • Worked as per the Sprint using Agile Methodology.
  • Worked with the offshore team for the better development and result.

Environment: Microsoft Dynamics CRM 365 Online, Visual Studio.NET 2015, JavaScript, SQL Server 2008/2012, ASP.NET, VB.NET.

Confidential, Northbrook, IL

Microsoft Dynamic CRM Developer

Responsibilities:

  • Design and customize CRM 2015/2016 forms, ribbons, site map, workflows, Dialogue.
  • Developing Plugins and custom Workflow's in MS Dynamics 365.
  • Involved in developing WCF Service using SOAP/HTTP to communicate with legacy systems and deployed web services as per business requirements.
  • Worked on Dynamics 365 Sales and service module on data migrations and integrations. Solved different type of issues and tickets according to priority wise.
  • Managed the Unified service desk program, to provide the first level support for end users.
  • Implemented the code in Visual Studio 2015, Dot Net framework 4.0. and deployed.
  • Using XRM Toolkit to integrate with CRM Web services - REST / SOAP based integration with Jscript.
  • Involved in story discussion with Business System Consultant and Client to create stories for each sprint.
  • Analyze the requirement and do High level and Low-level architectural design.
  • Used Microsoft CRM SDK for updating custom workflow activities and plugins.
  • Customizing the forms, view and business rules for several entities.
  • Worked on Managed and Unmanaged solutions.
  • Managed and monitored software licensing and hardware warranties, and managed IT inventory building-wide.
  • Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 365.
  • Worked on TFS for source control.
  • Worked as per Sprint using Agile Methodology.
  • Design and develop custom web application using Asp.net MVC 5.
  • Worked on Site Map changes with the help of Sitemap editor in CRM system 2016.
  • Worked with Offshore team for the better development and result and worked on different customization as per the Design.
  • Responsible for code review and maintenance.

Environment: Microsoft Dynamics CRM 2016 on-Premise.

Confidential, Austin, TX

Microsoft Dynamic CRM Developer

Responsibilities:

  • Worked on Development Strategy with other developers.
  • Analyzed the business requirements and advised feasible solutions to achieve business goals.
  • Conducted Dynamic CRM 2013 farm configuration, installation and integration with SharePoint 2013 and Outlook 2013.
  • Created all the security roles and users accordingly in the system based on roles.
  • Customized various system entities and created custom forms, custom fields, custom views.
  • Performed root cause analysis for issues on database, cluster failover, farm availability and performance of farm.
  • Maintained, developed and addressed MS CRM 2013 high availability farm, incorporated new customer projects and feature development requests, managed and maintained the existing applications and debugged issues from the customer portal.
  • Perform one to one requirements gathering session with Business users and prepared the Enhancements lists in-service Module.
  • Worked with CRM SDK for customize the entities, fields forms.
  • Resolved related tickets from management portal, performed root cause analysis of issues logged, Bomgar sessions, addressing customer issues in person for respective Dynamics CRM programs, functional areas and entities for both non-coding and coding related issues including issues related to permissions, site availability and feature requests.
  • Demonstrated proficiency with Microsoft .NET 3.5+ development using C#
  • Performed MS Dynamics CRM administration tasks including managing site permissions, entities attributes, workflows and maintained the existing programs, SQL Server database back up and performance monitoring and tuning for MS Dynamics CRM 2013 and SharePoint 2013 environment and farms.
  • Worked on the initial setup for the Production environment created Business Units, Roles and users, imported accounts and assigned ownership.

Environment: MS Dynamics CRM 2013/2015.

Confidential

Microsoft Dynamic CRM Developer

Responsibilities:

  • Customized MS Dynamics CRM 2011 application based on the business requirement.
  • Created Custom Entities, Custom attributes for individual business entities in MS Dynamics CRM 2011, according to their business requirement.
  • Attending daily Scrum and Stand-up meeting to follow up the technical use cases.
  • Migration of data from Excel source to CRM using SSIS.
  • Created several client-side extensions using JavaScript, CSS3and HTML5.
  • Ability to multi-task and prioritize depending on the situation and ongoing needs of stakeholders.
  • Engaged Project team and vendors in critical thinking for several issues resolution.
  • Imported contacts from existing application into MS Dynamics CRM 2011 using the CSV file format.
  • Participated in Software unit testing, integration testing, system testing, test scripts creation Environment: Microsoft Dynamics CRM, C#.Net 4.0, Plug in Registration Tool, Visual Studio Team Foundation Server, Ribbon Editor Tool, and MS CRM Developer Toolkit.

Environment: Microsoft Dynamics CRM 2011

Confidential

.NET Developer

Responsibilities:

  • Involved in design, development of application using .NET Framework as an application Framework.
  • Implemented Forms-based Authentication in ASP.NET to authenticate the users.
  • Worked with the database using ADO.NET library.
  • Implemented input validation using the ASP.NET Input Validation Controls.
  • Developed HTML, AJAX, CSS, XML, Java scripts layouts.
  • Debugged and Resolved errors in various segments of code like T-SQL, VB Script, SQL Database, Linked Server and XML docs etc.

Environment: Net 3.5, ASP.NET, HTML, C#.NET, VS 2008, SQL Server 2008

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