SUMMARY:

• Having 8 years of IT experience in software design and development with focus on Microsoft dynamics CRM.
• Experience on Microsoft dynamic CRM 4.0, 2011, 2013, 2015, 2016 and 365 entities, views, web resources, ribbon, chart, configuration and customization, integration with MS share point 2010 and MS Outlook.
• Experience in developing plug - ins and workflow and perform sitemap, ribbon XML customization for CRM.
• Extensively worked on developing MSCRM C# Plugins, Custom Workflows, Dialogs, Business Process Flow’s, JavaScript.
• Extensively used Plugins Registration Tool to register C# plugins & Custom Workflow Activities in CRM and Change Management for control the processes.
• Extensive experience in using Plugins by using Events Pipeline. Like Pre Validation, Pre Operation, Post Operation.
• Expertise in client-side development using HTML, JavaScript, CSS, JQuery, AJAX, ADO.NET and ASP.NET.
• Proficiency in creating, exporting and importing managed solution and unmanaged solution to transfer customizations from one environment to other.
• Have good experience of SSRS (SQL server reporting services) reports, dashboards customization with complex charts built from SSRS.
• Experience in using versioning tool Microsoft Team foundation Server(TFS).
• Proficient in design/deployment of workflows in CRM to automate business processes.
• Extensive experience in ASP.Net, C#, VB.Net, ADO.Net, Web Services, LINQ, AJAX, windows services, WCF services, OOPS, Classic ASP, XML, XSLT, HTML, Text Editor, MS IIS 5.0/6.0/7.0, DHTML, VBScript, VSS, JavaScript, Angular JS, SQL Server 2000/2005/2008/2012 , visual studio 2003/2005/ 2008/2010/2012 .
• Migration of Data from different Microsoft Dynamics CRM.
• Experience in data modeling, data design, normalization, data migration projects involving SQL server.
• Experience in using Microsoft dynamics CRM SDK, CRM for outlook (Online/Offline), data migration tools, and scribe.
• Created multiple SQL databases, multiple table(s), and configured foreign keys between tables, altered\modified tables during the development phases of the project.
• Utilized methodologies such as Agile, Waterfall and Scrum along with SDLC implementations.
• Helped end user to make them understand the MSCRM functionality and multiple testing phases of the application.
• Quick learner and adaptive to new and challenging technological environments.
• Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.

TECHNICAL SKILLS:

CRM Platform: MS Dynamics 3 /

NET Framework: Net 3.5/4.0/4.5

Programming Languages: C#

Databases: MS SQL Server 2012/2008R2

Web Related: ASP.Net, ADO.Net, AJAX, Web Services WCF, HTML, CSS, JavaScript

Web Servers: IIS Server 7.0/8.0

Development Tools: Microsoft Visual Studio 2008/2010/2012 , TFS

Project Management Tools: Microsoft Project 2010

Design Tools: MS office Visio 2013

PROFESSIONAL EXPERIENCE:

Confidential, Lyndhurst, NJ

MS Dynamic CRM Developer

Responsibilities:

• Implemented Microsoft dynamics 365 and 2016 applications based on the business requirement.
• Supported .Net application by designing, coding and debugging.
• Created and developed Microsoft dynamics CRM 365 custom web pages to plug into out-of-the-box MS CRM solution using HTML.
• Developed several client-side extensions using JavaScript, CSS and HTML.
• Developed the Plug-ins, Custom Workflow activities and custom Web Pages in Microsoft Dynamic CRM.
• Extensively used Plug-in Profiler for debugging Plug-ins during development phases.
• Generated of data from excel source to CRM using SSIS.
• Implemented and customize reports in the system by using SQL server reporting services (SSRS) to provide data for demand planning and opportunity management.
• Customized workflows and plug-ins for automated processes, based on the requirement from sales and marketing department to increase visibility and efficiency.
• Extensively used XRM tool kit for customizing site maps, bulk record updates, and bulk workflow execution.
• Customize Microsoft dynamics 365 entities, create multiple forms (security-based ) on entities, add custom JavaScript on form events and add web resources, navigation links to achieve the business requirements.
• Created SSIS packages for different data loading operations for many applications.
• Imported existing application into Microsoft dynamics CRM using the WCF service.
• Managed extensively JQuery & JavaScript for client-side validations and access data within the HTML controls.
• Used SSRS create reports in the system to provide accurate data for business decision making.

Environment: Microsoft Dynamics 365 and 2016, .NET Framework 4.5.2, C#.Net, ASP.NET, Visual studio 2013, CSS, HTML, Ribbon Editor Tool, MS CRM Developer Toolkit, Plug-in Registration Tools, SQL Server 2014, SSIS, SSRS, Java script, Jquery, XML, Outlook 2013 and TFS.

Confidential, Austin, TX

MS Dynamic CRM Consultant

Responsibilities:

• Involved in functional analysis, design documentation, requirement gathering and development.
• Analyzed the client's business process and collected requirements from the client.
• Worked on workflows, plug-in, web resources, and business rules, business process flows and form customizations extensively.
• Extensively used application capabilities such as queues, activities, data import, charts and dashboards, relationships, views, security roles & Solutions.
• Worked on supporting the Microsoft dynamics CRM 2013/2015 production environment and resolving the issues for CRM production environment.
• Involved in the migration of the current Microsoft dynamics CRM 2013 version to the CRM 2015 version.
• Reconfigured the auditing of system and entities in Microsoft dynamics CRM.
• Provided training and ongoing support for customers in report building, data quality and new integrations.
• Extensively used advanced find functionality and built fetch XML's in dynamics CRM.
• Used excel templates for data imports to and from dynamics CRM.

Environment: Microsoft Dynamics CRM 2013/2015, Visual Studio 2010, ASP.NET, C#, JavaScript, XML, SSRS, T-SQL, SQL Server 2012/2014.

Calumet Specialty, Indianapolis MS Dynamic CRM Developer

Responsibilities:

• Involved in customization of tools to customize system components such as forms, views, entities, attributes, relationships, and entity mapping.
• Customized sale module including leads, accounts, contacts, opportunities and related custom entities according to the business process.
• Utilize entity relationships and mappings to reduce a number of workflows and plug-in and simplify the solution. Customize sitemap via XML toolbox.
• Used Pre and Post Images during Plugin Execution Phases for various complex Plugins.
• Extensively worked on CRM Plugins & Custom Workflow activities development.
• Built CRM reports using fetch XML and/or SQL queries.
• Creating dashboards and reporting systems on CRM applications.
• Configuring and integrating software applications, APIs and add-ons.
• Providing installation and deployment strategies for hosted Microsoft dynamics CRM and other considerations.
• Custom workflow assembly development data migration and integration using dynamics CRM.
• Developing reports, charts and dashboards for specific business requirements.
• Troubleshooting and coordinated deployment between environments with other teams.
• Updating the UI in CRM meeting new business requirements.
• Implemented Plug-Ins defining business rules and validating data.
• Configured CRM settings to adopt security policies within different environments using security roles.
• Created and customize reports in the system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management .
• Created organizations, business units, groups and their relationships.

Environment: Microsoft Dynamics CRM 2011, Visual Studio.NET 2015, JavaScript, SQL Server 2008/2012, SSRS.

Confidential - Dayton, OH

MS DYNAMIC CRM DEVELOPER

Responsibilities:

• Installed and configured MS Dynamics CRM system for development and testing, configured server instance, created organizations.
• Collected existing infrastructure information including active directory, SQL server, and reporting server instance for implementation of MS Dynamics CRM system.
• Gathered client requirements and business process, development, testing and deployment of Microsoft CRM projects.
• Implemented gap analysis for finding out the required amount of customizations needed to meet the client requirements.
• Customized CRM forms, entities, attributes, views, ribbons & sitemaps.
• Enhanced and developed business process flows as per the client needs.
• Created workflow based on requirements from sales and marketing department.
• Designed a plug-in to generate account number on createof the new record.
• Upgraded ASP.Net web pages and Plug-in assemblies.
• Extensively worked on designing reports using SQL server reporting services (SSRS).
• Extensively used Synchronous and AsynchronousPlugins and Workflow activities for various CRM activities during development phase.
• Customized the forms to extend the functionality and to meet the client requirements.
• Worked with report parameters and performed parameterized and cascading parameterized reports using SSRS.
• Generated various reports with drill-downs, calculated members, and dropdowns from the cubes by connecting to analysis server from SSRS.
• Developed UI interface using HTML, JavaScript, CSS, and Jquery.
• Generated sales reports for statistical analysis of data at user level using SSRS.
• Customized Dashboards based on the custom reports and charts created.

Environment: MS Dynamics CRM 2011, JQuery, JavaScript, ASP.Net, HTML, CSS, SQL.

Confidential

.Net Developer

Responsibilities:

• Design and development of the architecture of the application of web forms using ASP.NET, C#, JavaScript and SQL Server 2005.
• Worked intensely on the user interface, requirement analysis, estimation, front end and back end Design/coding.
• Used HTML and CSS for styling the web pages.
• Developing web services in C# and SOAP for information exchange across applications.
• Extensively used ADO.NET objects such as data adapter, dataset, data reader, and data view.
• Responsible for development of web forms using C#.Net and SQL Server 2005.
• Designed the database tables and written stored procedures for backend functionalities.
• Performed code merge for different modules during deployment in the application.

Environment: Visual Studio 2008, ASP.NET, C#.NET, SQL Server 2005, TSQL, HTML, CSS, JavaScript, Web Services.

Confidential

Junior.Net Developer

Responsibilities:

• Responsible for Requirements Gathering, Object Oriented Analysis and Design and Development of the application.
• Developed user interface using ASP.NET, HTML, and CSS.
• Developed screens and validation coding in C#.
• Used caching to improve the performance of the application.
• Designed and developed the ASPX pages using OOPS.
• Involved in database design, development of SQL queries and transactions using T-SQL.
• Designed and developed ASP.NET web service using SOA concepts.
• Developed user controls using C#.
• Maintained and supported the application after initial release.

Environment: Visual Studio 2008, C#, ASP.NET 3.5, ADO.NET, Ajax, SQL Server2008, CSS, XML.