SUMMARY:

IT Professional with 20+ years of experience in analysis, design, development, support and managing data of business, commercial and financial applications including 15 years of experience with CRM Systems in global enterprise environment. Strong in Microsoft technologies such as VB.NET, C#, ASP.NET, ADO.NET, database design, development using SQL Server and reporting tools. Enthusiastic, detail oriented person, with strong focus on customer satisfaction and commitment to excellence.

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

CRM Technical Lead/Solutions Architect

Responsibilities:

• Be a hands - on technical leader and contributor
• Architecting, customizing, developing using CRM SDK, deploying, support and maintenance of Confidential ( Confidential ) Microsoft Dynamics 365 CRM platform
• Project manager for moving Dynamics CRM from Confidential to Confidential

Confidential, Phoenix, AZ

CRM Solutions Lead Developer/Architect

Responsibilities:

• Be a hands-on technical leader and contributor leading a team of developers
• Report on status of development, quality, operations, and system performance to management
• Architecting, customizing, developing using CRM SDK, deploying, support and maintenance of Microsoft Dynamics CRM
• Migrate data from external source systems into Dynamics CRM, Analyze and resolve performance issues with database code involving SSIS and MS SQL server.
• Integrate online sales portal applications with Confidential and CRM

Confidential, Charlotte, NC

Director of CRM Systems

Responsibilities:

• Responsible for setting the direction and oversee the design, development, integration and maintenance of the data management platform and ensures technology direction aligns with business strategy of Confidential group of companies partners with business and technology counterparts to create long-term, lean data governance initiatives that serve to improve data quality across all data systems over time by using the best of the breed tools and technologies
• Develop Financial systems for commercial defeasance team using Microsoft technology stack such as ASP.Net MVC, ADO.Net/Entity Frameworks and Web API with SDLC best practices
• Customizing, developing using CRM SDK, deploying, support and maintenance of Microsoft Dynamics CRM
• Import data into CRM using SCRIBE and integrate CRM using SCRIBE integration services
• Writing SQL/python/Sqoop scripts to transfer bulk data from SQL server and PostgreSQL into Hadoop and scheduled using Oozie jobs
• Define, build, test custom ETL processes using C#, Python and SSIS to extract data from various external vendor data sources and APIs
• Develop SQL, Stored Procedures, Views, triggers as needed in SQL Server and PostgreSQL
• Develop and support customer and employee-facing reporting, BI data visualizations, and analytics using SQL Server, in-house tools, Excel and Tableau BI tool

Environment: SQL Server 2012/2014, PostgreSQL, Thomson Reuters securities platform, SaaS, Big data, Hadoop, SSIS, CRM Administration, Python, Tableau 10.1, Data access to external APIs, .Net Web services, SCRIBE Work Bench, Java, .Net, C#, WCF/Web API, ADO.net, MVC, Entity Framework, Agile methodology

Confidential, New York

Lead/Sr. Software Developer

Responsibilities:

• Designed and developed a SSIS package to integrate the Commission and revenue system to Saleslogix CRM DB
• Designed, managed and developed automated application to integrate the CRM DB with IPREO capital markets DB to securely transfer the Accounts, Contacts and Sales coverage data from AB using SSL and .net Web Services and SOAP
• Designed and developed a complex module in CRM, which used for SCB large conferences hosted by company annually. This module linked with Research.com where companies and company clients register for meetings. Complex coding and stored procedures were part of this module to send alerts for the clients for schedule changes and meeting arrangements
• Designed and developed an event module in CRM for day-to-day analyst marketing trips and other road show events and conference calls. Itinerary generation is one of many features in this module
• Customized, created custom workflow to convert prospect to client and wrote plugins in MS CRM
• Customized, Integrated Data & wrote plugins for MS Dynamics CRM used by Buy-Side team
• Integrated the CUAE telephony module and Instant Daytime Dialer into Dynamics CRM, which now used globally to make calls and drop messages to the clients.
• Managed projects and data integration efforts using SSIS, SCRIBE work bench & SCRIBE Integration services
• Created Quarterly reports for Analysts and sales users using SQL reporting services
• Created TSQL stored procedures, triggers, views and DTS/SSIS jobs

Environment: SQL Server2005/2008, Saleslogix V7.5 sp3, crystal reports, Intelli CTI, CUAE, SharePoint, SSRS, SSIS, C#, VB.net, ASP.net, JavaScript, SSL, XML, Web Services, SOAP, Xerox Docushare, IIS, ASP.Net, SCRIBE work bench, ETL, Java, Salesforce, MS Dynamics 2013

Confidential, NJ

Sr. Software Engineer

Responsibilities:

• Analyze, design, develop, implement, maintain and support Saleslogix CRM and custom solutions
• Write and optimize programs to address specific business requirements. Documenting the methods and procedures used in program development, testing and correcting of any bugs.
• Write Custom solutions using VB.net which will interact with Saleslogix
• Importing Data into Saleslogix using Scribe data importing tool
• Implemented, customized Salesforce
• Create and maintain Knowledge sync events to trigger specific events

Environment: SqlServer2000, Saleslogix V6.2 sp4, crystal reports, Knowledge Sync, VB.net, ASP.Net, Salesforce

Confidential, NJ

Sr. Software Engineer

Responsibilities:

• Designed and coded many dynamic ASP pages and ASP web forms using visual Interdev and visual studio.net
• Created the applications and libraries and deployed them using visual studio.net
• Created web services and consumers for these services
• Used IBM MQSeries Automation classes for ActiveX to send and get messages to the various Application queues on Application server and Mainframe

Environment: SqlServer2000, IBM MQ Series, VB6, MSXML2.0, IIS5.0, ASP3.0, Visual InterDev and Visual Source Safe6.0, Windows2000, VB.NET, ASP.NET, C#, ADO.net, Java Script, VBScript, XSLT, XHTML, crystal reports, Crystal.net

Confidential, NJ

Consultant

Responsibilities:

• Programmed SvcCheck, Order, Billing Entry pages which are critical in the whole system
• Created Transactional Active Server Pages to make the transactions reliable and consistent
• ActiveX components were written in VB to in corporate the business logic and used the same in ASP pages
• Created stored procedures and used in ASP pages to improve the performance of the system
• Used SQLServer DTS to import and export the data from and to excel

Environment: Windows NT 4.0, SQL Server7, ASP2.0, JavaScript, VBScript, Visual Interdev 6.0, visual Basic 6, Visual Source Safe 6, IIS4