.net Support Engineer Resume
Seattle, WA
SUMMARY:
- Having around 8 years of experience as .NET Support Engineer in Experience with Web Service, WCF (Windows Communication Foundation) and ASP.NET Web API including front - end and back-end development of web application design, implementation of object-oriented principles, software design patterns, MVC, n-tier architecture, relational database design.
- Expertise in writing and debugging Application Programming Interfaces and restful WCF(Windows communication Foundation)services for Mobile Applications and Backend SQL Server SSAS, SSIS Development.
- Experience on providing technical support to customers by answering emails.
- Experience on AWS technologies.
- Experience supporting AWS technologies and troubleshooting services.
- Expertise in Power BI Creating reports and dashboards.
- In-depth knowledge of developing web applications using ASP.NET MVC.
- Solid understanding and implementation of object-oriented languages like C#.
- Good understanding of jQuery and knowledge of front-end web development and design using HTML5, CSS3 and Bootstrap.
- Proficiency in Database Design, Normalization, writing stored procedures, and User Defined Functions.
- Experience in creating SQL jobs for data pull on daily basis using stored procedures and SSIS packages.
- Experience of Object relation mapping using ADO.NET, LINQ to SQL, LINQ to objects.
- Knowledge of creating reports using Confidential Power BI and SQL Server Reporting Services (SSRS).
- Experience working with Agile and Waterfall SDLC methodologies.
- Experience with using Version Control systems such as VSS, Bitbucket, TFS (Team Foundation Server) .
- Having exposure in all phases of project development and support .
- Proficiency in interacting with clients and understanding and translating requirements to technical specifications.
- Excellent communication, planning and time management skills.
TECHNICAL SKILLS:
Technologies: Power BI, Power Bi Embedded, 2008 R2, SQL Server 2016, SSAS, SSIS, SSMS, ASP.NET, C#, MVC4, WCF, MVC5 Web API, SQL Server.
Markup/Scripting Lang: HTML5,CSS,XML
Databases: Sql Server 2012/2008 R2, MySQL
Reporting tools: Power BI, SSRS, Metabase
IDE: Visual Stu dio .Net 2017/2015/2010 , Visual Studio Code
Operating Systems: Windows 10/7/XP
Cloud: Amazon Web Services (AWS), Azure
PROFESSIONAL EXPERIENCE:
.Net support Engineer
Confidential, Seattle WA
Responsibilities & Achievements
- Understanding the requirements and collaborate with the rest of the engineering team to develop the application.
- Supporting the product by answering client emails.
- Troubleshooting end clients issues and reporting to senior managers.
- Design overall architecture of the product and coordinating with the solution architect team and supporting the product using C# MVC 4 and Power BI desktop with DAX measures and calculation. debugging web application and the data layer with Entity Framework.
- Developing analytics report using Power BI portal which is connected to Azure analysis server Data Gateway for internal users.
- Creating and interacting with AWS services.
- Creating and configuring AWS RDS MySQL database.
- Creating and configuring AWS EC2 instances for hosting web services (WCF Services).
- Experience with AWS S3 buckets.
- Creating AWS Transcribe jobs.
- Worked on code commite were we had our front end code.
- Worked on AWS Cloud Watch for monitoring the services hosted on cloud.
- Used Data Annotations to bring server-side validation.
- Used ASP.NET Web Service to use make use of RESTful Web services.
- Debugged the production issues.
- Involved in fine-tuning the performance of queries, stored procedures
- Creating a linked server to pull the required data to the Analysis Server using open queries (SSAS).
- Experience on creating analytic reports on Metabase
- Creating SQL jobs for data pull on daily basis using stored procedures and SSIS packages.
- Maintenance of existing reporting technologies including Pivotal, QlikView, MS SQL Cubes.
- Using middleware WCF (Windows Communication Foundation) services to authenticate Pro license between Power BI and MS Azure Embedded Services.
Skills: SQL Server 2018, SSAS, SSIS, SSMS, Power BI, C#, AWS Cloud technologies, WCF, HTML5,LinQ, Javascript, Web Services, MVC4, Jquery, AJAX, JSON
Lead Developer
Confidential
Roles and Responsibilities:
- Key developer for the new enhancement and modules.
- Automated the daily jobs and processes as a RPA Developer.
- Incorpoarted Agile Methodology.
- Performance worklking on tuning and execution of the tool.
- Stored procedures, views, Indexes and functions in SQL Server.
- Worked as a resource to handle the requirements and delivery directly with client.
- Creating power BI reports and embedding into web application.
Skills: SQL, SSAS, Power BI, WCF Services, MVC4, Jquery, AJAX, JSON, Bootstrap, SQL Server 2012,TFS,WCF, NodeJS, REST WebAPI.
Middleware Developer/Analyst
Confidential
Roles and Responsibilities:
- Working as key developer for the new enhancement and modules.
- Working on Agile Methodology.
- Working for performance and tuning and execution.
- Creation of stored procedures, views, functions, triggers and DTS in MS SQL server2000.
- Working as a resource to handle the requirements and delivery directly with client.
- Used Data Annotations to bring server-side validation.
- Used ASP.NET Web Service to use make use of RESTful Web services.
- Debugged the production issues
- Involved in fine-tuning the performance of queries, stored procedures
- Implemented Web Forms to provide GUI components using .NET Framework.
- Used ADO.Net in connecting to Data Access management with SQL Server.
- Developed web forms with C# to store the customer policy data in Database
Skills: SQL Server 2016, WCF Services, C#.