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.net Support Engineer Resume

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Seattle, WA

SUMMARY:

  • Having around 8 years of experience as .NET Support Engineer in Experience with Web Service, WCF (Windows Communication Foundation) and ASP.NET Web API including front - end and back-end development of web application design, implementation of object-oriented principles, software design patterns, MVC, n-tier architecture, relational database design.
  • Expertise in writing and debugging Application Programming Interfaces and restful WCF(Windows communication Foundation)services for Mobile Applications and Backend SQL Server SSAS, SSIS Development.
  • Experience on providing technical support to customers by answering emails.
  • Experience on AWS technologies.
  • Experience supporting AWS technologies and troubleshooting services.
  • Expertise in Power BI Creating reports and dashboards.
  • In-depth knowledge of developing web applications using ASP.NET MVC.
  • Solid understanding and implementation of object-oriented languages like C#.
  • Good understanding of jQuery and knowledge of front-end web development and design using HTML5, CSS3 and Bootstrap.
  • Proficiency in Database Design, Normalization, writing stored procedures, and User Defined Functions.
  • Experience in creating SQL jobs for data pull on daily basis using stored procedures and SSIS packages.
  • Experience of Object relation mapping using ADO.NET, LINQ to SQL, LINQ to objects.
  • Knowledge of creating reports using Confidential Power BI and SQL Server Reporting Services (SSRS).
  • Experience working with Agile and Waterfall SDLC methodologies.
  • Experience with using Version Control systems such as VSS, Bitbucket, TFS (Team Foundation Server) .
  • Having exposure in all phases of project development and support .
  • Proficiency in interacting with clients and understanding and translating requirements to technical specifications.
  • Excellent communication, planning and time management skills.

TECHNICAL SKILLS:

Technologies: Power BI, Power Bi Embedded, 2008 R2, SQL Server 2016, SSAS, SSIS, SSMS, ASP.NET, C#, MVC4, WCF, MVC5 Web API, SQL Server.

Markup/Scripting Lang: HTML5,CSS,XML

Databases: Sql Server 2012/2008 R2, MySQL

Reporting tools: Power BI, SSRS, Metabase

IDE: Visual Stu dio .Net 2017/2015/2010 , Visual Studio Code

Operating Systems: Windows 10/7/XP

Cloud: Amazon Web Services (AWS), Azure

PROFESSIONAL EXPERIENCE:

.Net support Engineer

Confidential, Seattle WA

Responsibilities & Achievements

  • Understanding the requirements and collaborate with the rest of the engineering team to develop the application.
  • Supporting the product by answering client emails.
  • Troubleshooting end clients issues and reporting to senior managers.
  • Design overall architecture of the product and coordinating with the solution architect team and supporting the product using C# MVC 4 and Power BI desktop with DAX measures and calculation. debugging web application and the data layer with Entity Framework.
  • Developing analytics report using Power BI portal which is connected to Azure analysis server Data Gateway for internal users.
  • Creating and interacting with AWS services.
  • Creating and configuring AWS RDS MySQL database.
  • Creating and configuring AWS EC2 instances for hosting web services (WCF Services).
  • Experience with AWS S3 buckets.
  • Creating AWS Transcribe jobs.
  • Worked on code commite were we had our front end code.
  • Worked on AWS Cloud Watch for monitoring the services hosted on cloud.
  • Used Data Annotations to bring server-side validation.
  • Used ASP.NET Web Service to use make use of RESTful Web services.
  • Debugged the production issues.
  • Involved in fine-tuning the performance of queries, stored procedures
  • Creating a linked server to pull the required data to the Analysis Server using open queries (SSAS).
  • Experience on creating analytic reports on Metabase
  • Creating SQL jobs for data pull on daily basis using stored procedures and SSIS packages.
  • Maintenance of existing reporting technologies including Pivotal, QlikView, MS SQL Cubes.
  • Using middleware WCF (Windows Communication Foundation) services to authenticate Pro license between Power BI and MS Azure Embedded Services.

Skills: SQL Server 2018, SSAS, SSIS, SSMS, Power BI, C#, AWS Cloud technologies, WCF, HTML5,LinQ, Javascript, Web Services, MVC4, Jquery, AJAX, JSON

Lead Developer

Confidential

Roles and Responsibilities:

  • Key developer for the new enhancement and modules.
  • Automated the daily jobs and processes as a RPA Developer.
  • Incorpoarted Agile Methodology.
  • Performance worklking on tuning and execution of the tool.
  • Stored procedures, views, Indexes and functions in SQL Server.
  • Worked as a resource to handle the requirements and delivery directly with client.
  • Creating power BI reports and embedding into web application.

Skills: SQL, SSAS, Power BI, WCF Services, MVC4, Jquery, AJAX, JSON, Bootstrap, SQL Server 2012,TFS,WCF, NodeJS, REST WebAPI.

Middleware Developer/Analyst

Confidential

Roles and Responsibilities:

  • Working as key developer for the new enhancement and modules.
  • Working on Agile Methodology.
  • Working for performance and tuning and execution.
  • Creation of stored procedures, views, functions, triggers and DTS in MS SQL server2000.
  • Working as a resource to handle the requirements and delivery directly with client.
  • Used Data Annotations to bring server-side validation.
  • Used ASP.NET Web Service to use make use of RESTful Web services.
  • Debugged the production issues
  • Involved in fine-tuning the performance of queries, stored procedures
  • Implemented Web Forms to provide GUI components using .NET Framework.
  • Used ADO.Net in connecting to Data Access management with SQL Server.
  • Developed web forms with C# to store the customer policy data in Database

Skills: SQL Server 2016, WCF Services, C#.

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