Rpa Developer/support Analyst Resume
Charlotte, NC
PROFESSIONAL SUMMARY:
- A Blue Prism RPA developer/support with 7 years of IT experience having exceptional ability to build and deploy the automations and seeking the opportunity to become an asset to a company and its employees
- Good experience in Blue Prism Control room, Process and Object Studio and Credential manager
- Experienced in maintaining VMs, app servers and database servers.
- Created end to end automation solutions for clients as per requirement involving feasibility study, designing architecture, development, testing and deployment of automation.
- Experienced in building Blue Prism Processes and Business Objects for various business systems.
- Created RPA structure and team along with production support, designed and developed RPA solutions to accelerate Business processes.
- Strong experience in all phases of Software Development Life Cycle with Analysis, Design, Development, Implementation, Integration, Testing, Debugging, Production and Maintenance.
- Designed and configured the Blue Prism infrastructure for development, test and live environments, which comprises Interactive clients, Resource PCs, Application servers and Database servers.
- Working knowledge in Blue prism for developing robots.
- Worked in RPA for Banking sector using Blue Prism tool.
- Involved in the creation of different tasks for RPA & RDA.
- Proficient in Microsoft Office Suite Word, Excel, Outlook and PowerPoint
- Experience in Agile, Waterfall Methodologies with clear understanding of Iterative & Evolutionary principles
- Implemented Blue Prism User authentication by defining user roles, creating users and setting password policies.
- Good experience in developing objects and create a process by calling the object wherever required by using both the Blue Prism object studio and Blue Prism process studio within the Blue Prism application.
- Experienced in developing Web applications using VB.NET, ASP.NET.
- Strong knowledge and experience in .Net, VB.NET, ASP.Net, SQL Server, RPA, Automation anywhere, Blue Prism and Design patterns with proven abilities in the Software Development Life Cycle (SDLC).
- Expertise in database design and developing Stored Procedures, Functions and Queries on SQL server using SQL Server Management Studio
- Participated in Setting up the Blue Prism development environment (software installation, installation of related technologies such as Splunk/logging etc).
TECHNICAL SKILLS:
Automation Tools: Blue Prism v5, v6
Programming Languages: XML, SQL, .NET
Web: flow, HTML, VB Script, XML.
Operating Systems: Windows XP/ 95/2003/2007/ 2008/2010 , DOS, Windows Server 2008/2012
Databases: MS SQL Server 2005/2008/2008 R 2/2012/2014/2016 , MS Access 2005/2007.
Database Tools: SQL Profiler, Data Transformation Services, SSRS, SSIS, SQL Server
PROFESSIONAL EXPERIENCE:
Confidential, Charlotte, NC
RPA developer/support analyst
Responsibilities:
- Worked on three project implementations which involve the Accounting, Mortgage loans and Legal entity projects.
- Worked with browser based application for Accounting project to automate the process in the Process studio for getting all the detailed information for an individual account using levels of verification, notes and history of the account which is done by the bot after giving instructions in the process using required stages.
- Extensively worked with browser based, windows based and mainframe applications for Mortgage loans project which is huge and developed the project by making it into three phases using different applications to check the loan information for an account and providing the possible solution to clear out the loans.
- Legal entity project is ad - hoc and the automation is developed using browser based application for getting the legal entities from Confidential partner website and migrate it into internal system by verifying all the data.
- Took business requirements, current and future state process designs and translated them into process flows and Visual Business Objects within the Blue Prism object studio and Blue Prism process studio.
- Worked on Installation, configuration, setup of Blue Prism application, and the deployment and monitoring of the developed code in production.
- Installed and configured the Blue Prism version 5 and version 6 on the VDIs which are used as runner VDIs for the automation.
- Configured login agent and startup parameter {Automate.exe} on the machines to make sure Blue Prism connection name, login agent and startup parameter have the same name depending on their environments.
- Worked on creating the service accounts for Dev, UAT and Prod environments and added them to the Active directory groups to enable SSO and disable the screen saver policy.
- Installed MAPIEx on the virtual machines and checked for the dll. Used MAPIEx to send out emails by using an outlook account that is added to the service account.
- Added the configured Citirx VDIs to the Active directory to disable the logon banner page during the automation in non-interactive mode.
- Created documentation on installing and configuring the Blue Prism, MAPIEx, VDI setup, SSL testing etc and published on the SharePoint site, GitHub and Confluence as well.
- Worked on setting up the VDIs or bots by installing the required software for the projects, and other addons like nuance PDF, adobe etc.
- Configured the pega DLLs for the target applications that is required for the automation to login to the application.
- Created schedules, new tasks and maintained the scheduler job depending on the project. Gained good knowledge on retiring/unretiring the schedules, create them according to the weekdays/weekends.
- Worked on BP Credential manager on creating the new credentials, keeping them valid, providing access rights to the significant process, resources and roles.
- Worked on creating problem tickets, Work orders, Change requests for any deployment into production using Pac2000 application and worked closely with QA team to get test results for the CR approval.
- Good experience with BP settings, users, user roles etc.
- Expertise in creating environment variables and updating them with the changes made within the code.
- Worked on Control room with the session management and queue management.
- Monitored automation on the session management by checking on the VDIs, processes for any terminations and checked the logs on the Event Viewer to resolve any issues.
- Worked on Archiving the logs to empty some space for the database.
- Worked with SQL Database team to resolve performance issues by updating the indexes, optimizing the queries, checking transaction logs and doing backups to free the space.
- Handled the SQL queries to generate logs for the automation based on VDI utilization, processed cases, exceptions and used QlikView to generate reports using bar diagrams.
- Closely monitored the queue by checking the exceptions, case IDs, number of pending, worked and exceptional cases.
- Worked on the Process studio and Object studio for creating the automations and used the utilities and components.
- Worked on the shared drives where the bots generate the reports after the automation.
Environment: Blue Prism, .Net, VBScript, SharePoint, QlikView, SQL database, PowerShell, Active Directory, Windows, Confluence, GitHub.
Confidential, Cleveland, OH
RPA developer
Responsibilities:
- Developed processes using Blue Prism studio based on the business logic.
- Communicated with SMEs on their business requirements for the creation of business flow.
- Involved in the Process design and Object design instruction.
- Worked on stabilizing the code by testing the code everyday with the integration testing environment and checking in the validation for any errors.
- Worked on browser-based applications on HTML mode through the stages of Blue Prism in the object studio and process studio.
- Deployed the files that are stored on packages and released to the tester.
- Involved in Creation, development and maintenance of automated MI Reporting of Blue Prism processes in MS Access and Excel, also looking into running this in MS SQL Server using MS Access front-end.
- Worked with mainframe, windows, web application and surface automation. End to end process automation using Blue Prism.
- Implemented Blue Prism User authentication by defining user roles, creating users and setting password policies.
- Developed bots using Blue Prism. Identified and debugged the errors using Error handlers
- Implemented new reporting techniques and facilitated the presentations to the clients.
- Experienced in building Blue Prism Processes and Business Objects for various business systems.
- Used Credential Manager for maintaining, securing and retrieving the user credentials.
- Worked on Blue Prism's Single Sign-on implementation using Microsoft Active Directory.
- Used Blue Prism MAPIEx add on library for manipulating mail boxes.
- Involved in staging and deploying the automation solution into test and live environments.
- Efficiently handled monitoring and troubleshooting the Blue Prism environment through Control room.
- Worked with a team of developers in an Agile environment.
- Managed robot's workloads using Blue Prism Work Queues.
- Created process model for windows-based application using Blue Prism and testing it in the inbuilt control room provided by Blue prism.
- Worked on Integrating applications like (Web, Services, Mainframe, MS Office, GUI, Outlook etc.) using workflow, automation tools (Blue Prism).
- Participated in online meetings to demonstrate the capabilities of RPA for on-going projects
- Worked with the Business Analysts in identifying and defining the requirements.
- Extensively worked on debugging application for fixing bugs and Production support.
- Designed, developed, tested and automated Extraction, Transformation & Loading (ETL) processes using SQL Server Integration Services
- Participated in application build and deployment process into DEV, SIT and UAT.
- Involved in Unit Testing and Integration testing.
- Involved in Code reviews to check for efficiency and coding standards
Environment: Blue Prism, .Net, VBScript, SharePoint, SQL database, PowerShell, Active Directory, Windows.
Confidential
.Net developer/Software developer
Responsibilities:
- Involved in developing, coding, and designing.
- Participated in enhancements, design reviews, and ensured design to meet functional and operational needs.
- Interacted with business analysts and end users in gathering requirements and understanding the business processes involved.
- Developed the SQL Server DB Tables, views and wrote stored procedures using T-SQL.
- Organized client calls, prepared design documents including functional level documentation such as High Level and Low-Level documents
- Contributed in the architecture and design of the application and developed the UI, Web Pages, User controls and Custom controls using ASP.NET and Visual Studio (C# .NET).
- Involved in database design and written Stored Procedures, SQL queries.
- Analyzed Business Process model and process flow charts.
- Involved in System and Integration Testing.
- Worked on all Phases of Software development life cycle (SDLC)
- Reviewed forms and reports, and conferred with management and users about format, distribution, and purpose, and to identify problems and improvements.
- Developed and implemented records management program for filing, protection, and retrieval of records, and assured compliance with program.
- Gathered and organized information on problems or procedures.
Environment: Visual Studio, ASP.NET, C#, XML, SQL Server and Windows Server.
