SUMMARY:

• 15+ years of Software Development and Project Management Experience.
• Expertise in Online and On - Premise Implementations of Microsoft Dynamics CRM 4.0, Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM 2015, Microsoft Dynamics CRM 2016 and Microsoft Dynamics 365
• Expertise in Build/Task Automation using PowerShell 2/3
• Strong relationship management skills and business communication.
• Lead and architected design and implementation of large applications
• Hands on experience in Microsoft Technologies/Products.
• Experienced in Enterprise Architecture, Strategy, and Planning.
• Advanced knowledge of system design, processes, methodologies, and testing practices

TECHNICAL SKILLS SUMMARY:

Languages: C#.NET, Java, VBA, VB.NET, C, C++, Matlab, T-SQL, PL-SQL, Objective C

Web Technologies: ASP.NET, VBScript, JavaScript, HTML 5, CSS, XHTML, ADO.NET, DOM, JDBC, WCF, WPF, Swing, Applets, IIS, Cart weaver, ATLAS, AJAX.NET, ASP, MVC, JQuery, Liquid

Mobile Technologies: IOS, Android, Windows Phone

Packages: VS .NET 2003/200505/20008/2010/2012/2015 , VSS, TFS, SVN, Dream weaver, Dynamics CRM 4.0/2011/2013/2015/2016/365 , ADX Studio, Resco CRM, Woodford, Field One, CCD/CCA, USD, ClickDimensions, Dynamics AX 2009/2012, Application Blocks, SCM, Microsoft Project 2003, MOSS (SharePoint) 2007/2010, SSIS, SSRS, SSAS, PowerShell 3, Scribe, Kingsway Soft (SSIS Integration Toolkit for Microsoft Dynamics CRM), Crystal Reports, Power BI, BizTalk, ERWin, ER/Studio, Docusign, MS-Flow, Logic Apps, Azure

Databases: MS SQL Server 2005/2000/2008 R 2/2012/2014/2016 , MS Access, Oracle 10i, DB2

Protocols: TCP/IP, HTTP, FTP, SOAP, MQ

Others: XML, Office, SOAP, Web Services, XSLT, XSD, DTD, Visio, WinForms, WPF, GUI

Platforms: Windows 2000/XP/NT/98, DOS, UNIX, Solaris, Powershell ISE

EXPERIENCE:

Dynamics Principal Consultant

Confidential, Princeton, NJ

Responsibilities:

• Involved in On-line Implementations for Dynamics CRM 365.
• Built the Dynamics Portals for the Harvey Homeowner Assistance Program(HoAP).
• Built Web Forms, Entity Lists, Entity Forms etc. for Portals
• Customized Confidential CDBG-DR Solution for HoAP Implementation.
• Implementing CRM Customizations and configurations.
• Responsible for the Architecture and Design of the Platform.
• Implemented Voice of the Customer Survey Solution.
• Worked on the Field Services for the Appointment Scheduling.
• Built Web Resources, Plugins and Workflows .
• Used MS-Flow, Logic Apps for the Azure Integrations.
• Implemented the Docusign Integration for the Applications.

Confidential, Trenton, NJ

Responsibilities:

• Designed and Architected the On-line Implementation for Dynamics CRM 365.
• Implementing CRM Customizations and configurations.
• Responsible for the Architecture and Design of the Platform.
• Built the HSB Licensing CRM Platform.
• Integration with Federal ASPEN System.
• Built Web Resources, Plugins and Workflows .
• Driven the User workshop to define requirements.
• Mentored junior developers on the team.

Confidential, Farmington, CT/Princeton, NJ

Responsibilities:

• Involved in On-line Implementations for Dynamics CRM 365.
• Implementing CRM Customizations and configurations.
• Responsible for the Architecture and Design for the Sales Stream of the Platform.
• Involved in the Quote to Work Order Business Process.
• Built the JDE Integrations using Azure Service Bus and Logic Apps.
• Designed the Web Resources, Plugins and Workflows.
• Driven the User workshop to define requirements.
• Worked closely with offshore to develop the components.

Confidential, Brooklyn, NY

Responsibilities:

• Involved in On-Prem Implementations for Dynamics CRM 2015.
• Implementing CRM Customizations and configurations.
• Built the Sketch Component for the BFI (Bureau of Fire Investigation) CRM Platform.
• Built Web Resources, Plugins and Workflows for various functionalities like Sketch and NYFIRS/MAPPS Integration.
• Maintained EEO Application.
• Created Entities and Relationships.
• Created a Physical model and worked on ER Studio to create the Data Model.
• Content Architecture/Analysis for Medical/ Scientific Journals
• Upgraded FAIU (Fire Alarm Inspection Unit) Online Application and 1045 Online Application to Dynamics 365.
• Helped in the Design of the custom Search Functionality in BFI.
• Worked on the Medical Liasion Features of BFI.

Principal Consultant (Microsoft)

Confidential, Brooklyn, NY

Responsibilities:

• Involved in On-Prem Implementations for Dynamics CRM 2015.
• Implementing CRM Customizations and configurations.
• Built the Sketch Component for the BFI (Bureau of Fire Investigation) CRM Platform.
• Built Web Resources, Plugins and Workflows for various functionalities like Sketch and NYFIRS/MAPPS Integration.
• Maintained EEO Application.
• Extensively used the ERWin in defining the Data Model.
• Content Architecture/Analysis for Medical/ Scientific Journals
• Develop XML/XSLT codebase for HTML/PDF articles.
• Upgraded FAIU (Fire Alarm Inspection Unit) Online Application and 1045 Online Application to Dynamics 365.
• Helped in the Design of the custom Search Functionality in BFI.
• Worked on the Medical Liasion Features of BFI.

Confidential, West Chester, PA

Responsibilities:

• Involved in On-Prem Implementations for Dynamics CRM 2011.
• Implementing CRM Customizations and configurations.
• CRM 2016 Upgrade Sandbox Preparation.
• Data Moves across Org’s and Environments.
• Involved in the Architecture reviews.
• Project manage the Content and Data Architecture for Lexis Products.
• Documentation on the standards and architectural governance
• Content Architecture for the new LexisNexis Products
• Conceptual and Data modeling of the new requirements
• Manage the work flow process from Content to the final production.
• Plugin and Workflow Development.
• Helped in the upgrade strategy.
• Involved in the Docusign Integration.
• Upgraded to DocuSign Connect and decommissioned the .NET polling component.
• Helped in standardizing the CRM Application Development.
• SSIS Integration Toolkit by Kingsway Soft.
• Custom Microsoft .NET Application Development to build tools and Plugins.

Confidential, Blue Bell, PA

Responsibilities:

• Involved in On-Prem Implementations for Dynamics CRM 2013.
• Implementing CRM Customizations and configurations.
• CRM Deployment Automation is implemented using PowerShell 4.
• Implemented Custom PowerShell Cmdlets and PSSnapIn using C#.NET.
• CRM 2016 Upgrade Sandbox Preparation.
• Data Moves across Org’s and Environments.
• Involved in the Architecture reviews.
• Implementing in the FieldOne Implementation for Field Nursing Services.
• Worked in Resco and Woodford for FieldOne Customizations
• Implemented the ADX Portals Solution.
• Plugin and Workflow Development.
• SSIS Integration Toolkit by Kingsway Soft.

Confidential, Grand Rapids, MI

Responsibilities:

• Involved in On-Premise Implementations for Dynamics CRM 2011.
• Implementing CRM Customizations and configurations.
• Managing the Deployments in a Global Environment.
• Data Moves across Org’s and Environments.
• Building Sandbox for Microsoft Dynamics CRM 2013 Online and Mobile/Tablet Features.
• Involved in the Architecture reviews.
• Migration from CCD to Universal Service Desk (USD) for the Call Center.
• Implemented Scribe Data Integrations.
• Plugin and Workflow Development.
• Custom Microsoft .NET Application Development to build tools.
• Custom SQL BI Development using SSRS.

Confidential, Hopewell, NJ

Responsibilities:

• Expertise in the Service Dynamics CRM Modules.
• Involved in On-Premise Implementations.
• CRM/XRM Customizations and configurations.
• Custom Microsoft .NET Application Development.
• Worked on the POC to Upgrade from Dynamics 2011 to Dynamics 2013
• Custom SQL BI Development using SSRS, SSIS.
• Involved in defining requirements, determine scope, and establish timeline and budgets.
• Supported Director and VP levels regarding project timelines, updates etc….
• Managed Deliverables for Multiple Releases and Multiple Projects at the same time.
• Established strict SDLC practices to ensure that every business requirement was met with quality and known accountability. Success was accomplished through project planning, strong system level specifications, UI prototyping, development checkpoints with automated testing, code reviews, and strong partnership with business and testing team to ensure proper QA was conducted.
• Built and managed a staff of over 25 resources consisting of Technical Leads, and Development Leads, Onshore/Offshore Developers.
• Interfaced with several technical teams across the organization to gain a partnership.
• Defined the Architecture and the Design of all the Applications developed.
• Senior key role in the Architecture of the Applications to work with the clients Governance teams to align with the Enterprise Architecture standards and roadmap.

Programmer Analyst

Confidential, New York, NY & Hopewell, NJ

Responsibilities:

• Involved in the Design of the Data Model.
• Designed the Proof of Concept using .NET 3.0.
• Involved in the Architectural design of the application.
• Completely Developed the Content Manager Module.(UI, Service Layer, Business Layer, Data Access Layer)
• Involved in the development of PL/SQL packages.
• Defined and Implemented Data Contracts and Service Contracts for the Service Layer (WCF).
• Involved in the Development of the Inspection Module.
• Mentored the team with new 3.0 Framework.
• Extensively worked using the SOA (Service Oriented Architecture).
• Developed the Business and UI Layers using C# and Visual Studio 2005.
• Worked on the n-Tier Architecture.
• Worked in an Agile Environment.

Confidential, Charlotte, NC

Responsibilities:

• Involved in the Design of the Database (SQL Server 2005).
• Used Custom built Application Framework (LAAF) to build the Data Access Layer.
• Designed and Developed the EQ Service layer using WCF (Windows Communication Foundation).
• Designed and Developed Web Services for the service layer.
• Defined and Implemented Data Contracts and Service Contracts for the Service Layer (WCF).
• Configured the Service Behaviors for Faults (WCF) and defined the Endpoints.
• Closely worked with MEX (WCF).
• Extensively worked using the SOA (Service Oriented Architecture).
• Developed the Business and UI Layers using C# and Visual Studio 2005.
• Worked on the n-Tier Architecture.
• Worked in an Agile Environment (SRCUM, XP etc.)

Confidential, Richmond, CA

Sr Software Developer/Business Analyst

Responsibilities:

• Designed, Implemented, Tested and maintained the Management of Change (MOC) project.
• Guided the team and also was involved in the development of KNPC- Confidential TSA (Technology Service Agreement) Project.
• Coordinated with KNPC in maintaining the Application TSA Project.
• Developed, Maintained and Coordinated with Knowledge Planet (KP) in creating Computer Based modules for Oronite, TEMA and ETC groups.
• Developed, Maintained and provided Technical Solutions for the TEMA internal website, it includes various Applications like Travel Safety Database, Near Miss Database and Org-Charts.
• Designed and guided the team for the Process Engineering (PE) Tools Project.
• Extensively used AJAX and Microsoft ATLAS library for MOC and KNPC- Confidential TSA Projects.
• Worked with SQL Server 2005 and SQL Server Express Editions and has written Stored Procedures.
• Made critical bug fixes for the CBT’s developed in Flash.
• SQL Server Reporting Services are used to generate the reports.
• Extensively worked with various Microsoft Technologies like C#.NET, VB.NET, ASP.NET, ASP etc.
• .NET 2.0 features are used in building the Applications.
• Worked on the n-Tier Architecture.
• Involved in the Requirements gathering for many of the projects.
• Maintained the Web Server and Database Server for TEMA and KNPC.

Confidential, San Diego, CA

.NET Consultant

Responsibilities:

• Implemented EmailPodWebService for Syncing E-Mails from Hotmail, Yahoo, Gmail and AOL.
• Designed, Implemented, Tested and Maintained the AddressBook Web Service for Yahoo, Hotmail, Gmail and AOL.
• Implemented the AutoLogin using JavaScript for Yahoo and Hotmail Emails.
• Played a Key role in the developing the Gift Project for BIZDEV and Marketing and implemented patterns.
• Implemented the Guest view for the Friends Pod.
• Implemented the Revised MiniReg with AJAX (remote server calls).
• Worked in the CSS - Site Speed Project.
• Implemented the Product Blog project.
• Maintained the Mobile Home Page by fixing many critical bugs.
• Worked on the n-Tier Architecture.
• Worked on SQL Server 2005 and written stored procedures for most of my projects.
• Experience with Agile (pair programming, test driven development, XP, continuous integration, etc.)
• Maintained the version control system using SVN (Source Code Manager).
• Involved in Creating the Technical Documentation (TRD).

Confidential

Onsite Project Lead

Responsibilities:

• Led a team of 4 offshore developers to support the Distributed Tools built In House.
• Code and test changes needed to support Alpha Numeric Office Codes for the Underwriter Workstation.
• Code and test changes needed to remove s to “Spectrum” for the Underwriter Workstation.
• Involved in the design and development of DB2 Table Modeler.
• Built a Utility to add tables to the Table Formatter.
• Enhanced the functionality of DB2 Viewer.
• Maintained the PLTSAES Workstation WebPages.
• Tool Support for Infoman Results Pull and Infoman Ticket Generator Macro is provided.
• Worked on the n-Tier Architecture.
• Interacted with a Mainframe system using Message Queuing.
• Working on QMF, JCL and DB2.
• Maintained the version control system using SCM (Source Code Manager).
• Involved in Creating the Technical Documentation for all the Distributed Applications.
• Applications provided specific Rules for the Underwriters to assess the risk for the Property and Casualty Policies.

Confidential

Research Assistant/Software Engineer

Responsibilities:

• Built LMS (Learning Management System) for the Department using Microsoft Technologies.
• Built Neural Network for Detecting Hidden Data in images.
• Involved in design of the 3-tier architecture.
• Involved in developing various Application Blocks using Enterprise Library (Data Access, Exception Handling, Logging and Instrumentation Application Blocks).
• Writing the database and logging components using C#.NET to handle the database and logging functionality.
• Played a key role suggesting many Innovative ideas to the development team.
• Implemented various XML Web Services using SOAP for sending and saving configuration data for the Flash based Alien rescue game and also interacted with various other Web Services written in JAVA.
• Designed and developed rich user interface using Web Forms.
• Worked on a Windows application using Win Forms for an in-house project CILAT Inventory Management using C#.NET and ADO.NET.
• Developed Business Layer Components using C#.NET.
• Implemented Data Access Layer Components using ADO.NET.
• Implemented Role based Authentication Model Security.
• Worked on the n-Tier Architecture.
• Built business layer modules, custom & user controls like Evaluation controls.
• Worked with various validation controls using JavaScript.
• Maintained the version control system using VSS 6.0
• Executed Performance & Load testing using ACT and SQL Server Profiling & Tuning
• Involved in the design of the multi-layered feed-forward neural networks.
• Developed the software to obtain the pattern files Using C++.
• Executed simulations and reports for various scenarios.