OBJECTIVE:

Create consistent and definite value by delivering successful business outcomes for stakeholders and the companies I work for, by demonstrating leadership and technical excellence.

SUMMARY:

• Software Development, Technology, and Solution Architecture
• Microsoft Technologies
• Business Process Management
• Requirements and collaboration with business users
• Database Design, SQL Server, Oracle, Stored Procedures
• Enterprise Content Management
• Application Design, Development and delivery
• SaaS & Multi - Tenant Architecture
• Proof of Concept development
• ASP.NET Core, REST API, Design Patterns, SOLID principles
• BI &Big Data and Analytics
• Vendor / Product Research and evaluation
• Project Management - Waterfall, Agile, SCRUM
• Customer and Business User Engagement
• Problem Solving & Research
• 22 years of progressive, rich and granular experience in Software Development, Solution Architecture, Project Management and Client/Customer Engagement in IT industry with excellent track record delivering critical and transformational applications for reputed clients.
• Graduated from one of the world class and top technology institutes of India, IIT Madras.
• Valued hands-on and individual contributor with strong design, development, problem solving, leadership, technical and customer facing skills. A strong technology leader with expertise to craft and drive technical strategy, design/platform choices and decisions.
• More than 16+ years of deep expertise directly working with business users understanding their fundamental needs and issues to design and develop technology solutions and applications. Highly experienced working with and engaging senior management and CXO level Executives from the business, IT, client and partner organizations.
• Well versed and years of experience with project management methodologies both waterfall and Agile using tools like TFS and MS Project
• Expertise in Architecting, delivering and implementing Cloud-based applications using ASP.NET framework, Enterprise Content Management solutions and Collaboration Portals using SharePoint Technologies and Business Process Management (BPM) solutions especially using Confidential and other BPM products.
• Very skilled experience in Architecture, Design, Analysis, Development, Integration and Debugging of large and complex software applications using Microsoft Technologies such as ASP.NET Core, Razor Pages, Entity Framework, Web API, MVC, C#.NET, VB.NET, VB6.0, ADO.NET, WCF, WPF, ASP,COM, VC++, MFC, ATL, C, C++, SQL Server, Oracle, MS Access, JavaScript, VBScript, XML and HTML, SharePoint 2010, 2013, SharePoint Online, Office 365, SharePoint Object Model, SSRS, SSIS packages for ETL, InfoPath, MOSS 2007, PL/SQL, Transact SQL. Experienced with PERL, LDAP, ADFS & products like TIBCO Rendezvous, Oblix, Documentum and PEGA, Confidential ’s BPM suites like NX, EX and Case Manager, SAP BW, Oracle EDW, TIBCO Spotfire, Salesforce, Protocols such as HTTP, SOAP, REST. Devops and automation tools like Azure Devops, Docker, Git. Cloud software such as Toast PoS, Confidential, Brierley Loyalty ware, ServiceNow, SharePoint Online.
• Good technical abilities understanding and working with modern cloud-based architectures, Restful applications, responsive web frameworks and Microservices. Strong experience leading and driving Digital transformation initiatives
• Deep expertise in identifying, tracking and resolving both technical and functional dependencies and roadblocks in a complex cross-functional and distributed environment.
• In depth understanding and experience with DevOps and Continuous Delivery. End to end management and delivery of projects that deliver complex and critical enterprise products/applications. Demonstrated clear success operating in ambiguous and uncertain environments trying to achieve the project goals and objectives
• Very strong problem solving, risk mitigation and issue/conflict resolution skills
• Independent thinker, thorough learner, highly motivated Business and Technology Manager that makes difference, creates value and inspires teams leading from the front with Integrity and excellence as core values.
• Owned and very successfully executed delivery of multi-year and multi-million-dollar engagements to highly satisfied customers.

WORK EXPERIENCE:

Confidential, Frisco, TX

Enterprise Systems IT consultant

Responsibilities:

• Solution Architecture, Design and Development
• Lead all aspects of development.
• Transact SQL development including developing stored procedures
• Coding and Development using ASP.NET Core, C#.NET and SQL Server.
• Overall responsibility of project delivery
• Working with business to review current functionality and future needs to evolve existing applications such such as JSD, JambaNet and BI Applications
• Engaged and worked with a Microsoft partner to develop proof of concepts to transform existing legacy Data Warehouse BI reports to Power BI platform. Worked with IT leadership to identify champions in the business side to define the POCs to be created which were later demonstrated to executive leadership on the value BI transformation could bring in using Power BI.

Environment: ASP.NET, Razor Pages, C#.NET, Bootstrap, SQL Server, Toast API, JIRA, ServiceNow, Power BI, Punch.

Confidential, Dallas, TX

Architect/Lead Developer/Dev Manager

Responsibilities:

• Requirements definition and Analysis
• Solution Architecture and Design for multi-tenant SaaS application
• Lead all aspects of development.
• Database design
• Transact SQL development including developing stored procedures
• Coding and Development using ASP.NET Core and Razor pages, C# and Bootstrap.
• Overall responsibility of project delivery

Environment: ASP.NET CORE, Razor Pages, Entity Framework, C#.NET, SQL Server 2017, REST API, JIRA

Confidential, Irving, TX

Sr. Manager

Responsibilities:

• Leading the development and delivery of 7Rewards Program - Customer Loyalty program that Confidential (NEC’s customer) is implementing in around 8500 stores across US and Canada which is their number 1 priority and time sensitive project for 2016/2017.
• Responsible for end to end project management of Store POS Integration with Loyalty ware hosted by another customer partner.
• Involved and responsible for all project phases including project initiation, estimation, developing and signing the SOWs, recruiting the team, planning, execution, status reporting, build & management of the releases to QA and UAT and production rollout using waterfall methodology.
• Enusring dev and QA teams are following SDLC process and updating TFS regularly and keeping it current
• Managing and implementing the change requests via change control processes
• Responsible for leading and driving the partner integration testing for the whole program that included 8 different vendor partners of Confidential
• Representing NEC at the Confidential 7Rewards PMO meetings and with executive leadership
• Driving the requirements and Interface design & definitions across partners
• Present status reporting to customer executive leadership and internal reporting

Environment: VC++, ASP.NET, C#.NET, Oracle, SOAP Web Services, MS Project, TFS, JIRA, Clarity

Confidential, Irving, TX

Solution Architect / IT Consultant

Responsibilities:

• Envisioned and Defined activities required to setup Security Operations Center(SOC) and Network Operations Center(NOC) for CEC IT
• Created implementation plans for SOC, NOC and Identity and Access Management(IAM) initiatives
• Identified project dependencies with ITSM-ServiceNow Implementation, New store architecture implementing Playpass integration with NCR's Aloha POS system initiatives and End Point Management projects.
• Setup and drove PCI requirements discussions needed for POS systems, BOH systems, and enterprise IT to address the Bank of America Merchant Services compliance needs as part of Identity and Access Management, Security Operations Center(SOC) and Network Operations Center(NOC) initiatives
• Helped drive requirements gathering for Identity and Access Management
• Setup vendor meetings and validated Identity and Access Management products along with CISO and Head of IT infrastructure
• Prepared weekly status reports for IT leadership and CIO
• Helped create presentations for Steering committee and board meetings for CEC IT leadership
• Drove and completed the sub project of resolving offshore vendor(EXL) access issues of CEC enterprise via cloud using Azure remote app(ARA) configuration

Environment: Microsoft Environment, Work Day, ServiceNow

Confidential, Chicago, IL

Development/Transition Director

Responsibilities:

• Responsible to direct and deliver successful transition of $230 million plus dollars deal to service CNA’s Long-Term Care business to CNA customers, biggest in the history of the IGATE on time and budget directing all activities including Infra setup, configuration, Conversion and Integration of the new platform to CNA corporate applications, and Change Management.
• Ensured this large program (multiple tracks with 200+ team members based out of Chicago, Pensacola, Horsham, Mumbai and Noida) got back on track leading from the front.
• Established a highly collaborative working environment between CNA Business, CNA IT, third party PMO from PWC and IGATE teams for successful transition engaging IGATE and CNA leadership to ensure we use the state of the art platform solutions after transition.
• Customer engagement and presenting the Program Progress to executive leadership during weekly review meetings representing IT
• Responsibility of solution architecture and IT systems implementation supporting CNA Business Operations
• Prioritizing needs, reviewing and recommending technical solutions and securing IT budgets
• Driving to create new BI and Analytics MI Data Warehouse system for CNA Actuarial and sr. Leadership using agile methodology and Iterative development as part of SDLC using Oracle EDW
• Reviewing and ensuring standardization of governance and implementation policies for systems development and maintenance adhering to HIPAA compliance
• Managing the third-party vendors

Environment: ASP.NET, C#.NET, SQL Server, InsPro, Web Services

Confidential, Cincinnati, OH

Client Services Manager

Responsibilities:

• Ensure iGATE teams keep up and deliver to the service level agreements on all the engagements with the Client
• Lead and guide to resolve any escalations from Client stakeholders on the deliverables from iGATE teams
• Guide and direct iGATE teams to engage with Technical, Application and Business stakeholders from client side regularly to understand grasp and identify technical, project delivery and business challenges in the areas that iGATE is working on.
• Facilitate and drive the teams to deliver innovative solutions addressing the business and technical challenges faced by the client
• Facilitate and drive monthly/quarterly leadership review meetings for all the engagements with client stakeholders
• Build, put together and lead technical leadership teams from iGATE to work with client’s stakeholders and staff in advisory capacity to adopt best of the breed technology solutions and optimal software /service delivery methods while executing IT projects
• Co-ordinate with Client’s IT leadership and vendor management to facilitate and drive initiatives that will help iGATE get positioned as strategic and value adding partner to the client
• Facilitate and co-ordinate business development activities for iGATE that will add value to client’s IT and business needs.
• Guiding reviews and approving on the contracts, statements of work, Project Orders and Invoices created by iGATE managers. Facilitating any resolution of issues on processing the contracts and invoices with Client vendor management teams.
• Coordinate, lead to establish and drive effective delivery models such as iGATE’s catalog based Factory Model to service the client in the following areas:
• Business Intelligence (using Client approved technology platforms like SAP BW, HANA and TIBCO Spotfire)
• Enterprise Information Management
• Legacy System Migrations to state-of-the-art platforms
• Data archival services
• Network platform services
• Database Server upgrades
• Custom Application development, Testing and Support

Environment: SharePoint 2010, BI, Custom Software Development, IMS, SAP BW, Microsoft Technologies, HANA, ServiceNow, Archival Services, Application Support, Legacy platform Modernization

Confidential, Cincinnati, OH

Technical Program Manager

Responsibilities:

• As part of Mainframe Elimination initiative Confidential and Confidential needed to archive data of its Mainframe applications onto HP TRIM archival platform. iGATE was one of the chosen vendors along with HP the product owner to drive this initiative for Confidential & Confidential
• Ownership and Delivery of the Engagement
• Driving collaboration in multi-vendor scenario

Environment: SQL Server 2008 R2, HP TRIM, Mainframes

Confidential, Toledo, OH

SharePoint Program/ Dev Manager

Responsibilities:

• Transform the legacy Broad Vision portals to industry leading SharePoint 2010 platform. The portals included Customer Portal, Supplier Portal, Carrier Portal, Transaction Portal, DMS etc.
• Ownership and Delivery of the Engagement
• Solution Architecture and Design inputs to the team
• SharePoint competency development
• Identification and recruitment of dev teams
• Project management

Environment: C#.NET, SQL Server 2008 R2, SharePoint 2010, SSRS, Windows 2008

Confidential, Boston, MA

Dev/Technical Project Manager

Responsibilities:

• Ownership and Delivery of the Engagement
• Requirements gathering
• Solution Architecture and Design inputs to the team
• Project management
• Setting up and ensuring Dev environment at offshore
• Identification and recruitment of dev teams

Environment: C#.NET, SQL Server 2008 R2, SharePoint 2010, SSRS, Windows 2008

Confidential, Irving, TX

Dev Lead and Technical Project Manager

Responsibilities:

• Requirements collections
• Solution Architecture
• Migrating VB 6 applications to .NET
• Design, Design inputs to the team and performing Design Reviews
• Solution implementation and managing 24X7 production support team
• Team and competency building
• Program Manage the transformative HR Information Records Management business process management project for Citi Group.
• Project Manager for Workflow and Document Management solutions for Citi Cards.
• Transition the application development, Maintenance and Production Support from Citi Team to Satyam Team
• Ownership and Delivery of the Engagement

Environment: VB.NET, PL/SQL, Java, G360’s NX 9.3, Case Manager 10.0, SQL Server 2005, Oracle 10G

Confidential, San Francisco, CA

Architect and Engagement Manager

Responsibilities:

• Software delivery, Customer relationship and account growth.
• Working with Client Management to create work orders
• Requirement elaboration.
• Giving design inputs and performing design review.
• Doing code reviews
• Developing prototypes in C#
• Doing research and offer technical help to the developers at offshore

Environment: C#.NET, G360’s NX 9.3, SharePoint, Documentum, MS Office

Confidential, Richfield, OH

Manager, Architect, Lead Developer

Responsibilities:

• Understanding the customer requirement in terms of the applications development, resource requirement, planning and tracking.
• Defining and creating work orders working together with client and the MphasiS account management team.
• Coordinating and working with different groups in quickly recruiting the team and setting up the infrastructure to carry out the offshore development.
• Selecting the offshore and onsite team members for this engagement through-out its course.
• Understanding client needs and guiding the team members for performance.
• Designing the Enterprise processing Grid application and developing the Grid Client application in VB.NET.
• Coordinating the offshore teams with service request enhancements to the Schwabplan.com. This involved requirement definition working together with business, and designing together with application owners, guiding the developers, and managing the release builds to QA and production.
• Developed Schwabplan.com pages and developed 3DES encryption component in .NET to work with Decryption component hosted by a different Java Site.
• Evaluated Encryption products for securing PINs in the databases used by RPS applications.
• Owning the onsite/offshore development of Schwabplan.com and was single point of contact (SPOC) to the client for this engagement

Environment: C#.NET, ASP.NET, Visual Basic

Confidential

Dev Lead

Responsibilities:

• Owning the development of Customer Profile module in VC++.
• Task identification and strategic distribution of the work to the team.
• Tracking the development schedule and managing the development.
• Developing the XML structures that would be exchanged with Java Components.
• Developing some key components like the DLL using JNI interface for the front-end interaction with Java Beans

Environment: VC++, Java, Oracle, TIBCO Rendezvous, Business Works, Inconcert, LDAP