SUMMARY:

• Experience in installation, maintenance and troubleshooting of computer systems
• Focused on meeting objectives and exceeding expectations.
• Take project requirements and convert to product features
• Troubleshoot software programs to identify and solve bugs
• Create documentation and provide for software application
• Technical experience and includes Object Oriented PHP,C#, .NET, Java, Python,Ruby, Perl, CGI, Mysql, Active Directory, Linux system Bootstrap,Codeigniter, Zend Framework, Laravel Framework, Windows Server 2008, SQL Server 2008, AJAX frameworks, MVC Frameworks, API integrations REST, XML, JQUERY,CSS3,HTML5, Office Applications
• Four year honorably discharged military veteran

CONSULTING EXPERIENCE:

.NET Senior Software Developer

Confidential, Saint Louis, MO

Responsibilities:

• C# Software developer with Oracle / SQL Server databases, VS2019, TFS
• Resolve bug fix tickets for internal business critical application
• Manage deployment process
• Upgrade internal financial application
• Leader of development team providing IT application services for multinational client

Software Developer

Confidential, Chandler, AZ

Responsibilities:

• Web Developer for SharePoint
• Create web parts in C#
• Customize modules for BMC Remedy Software

Senior Systems Engineer

Confidential, Phoenix, AZ

Responsibilities:

• Lead for offshore team provides technical support for client Alliance Data Card services
• Use VMWARE, Active Directory, Windows Server for App and user support
• Programming internal .NET C#, VB, VBA applications for service desk management
• Produce reports for management that enable better views into support operations EXCEL, MSOFFICE suites
• MSSQL Database management and design for application backend

Programmer

Confidential, Tempe, AZ

Responsibilities:

• Create php classes for company software
• Participate in requirements gathering for external proj.
• Convert legacy code to mvc structure
• Analyze data requirements and create sql queries

Web Developer

Confidential, Phoenix, AZ

Responsibilities:

• Create custom cms module for law firm
• Used laravel php framework to customize cms
• Added new custom forms per client specifications
• Completed testing of form additions

Web Developer

Confidential, Phoenix, AZ

Responsibilities:

• Redesigned company online store, upgrading shopping cart software for better reseller customization utilizing photoshop and woocommerce
• Used PHP and Mysql to implement shopping cart for Confidential
• Gathered project requirement, plugins needed, testing, provided support, troubleshot issue and documented results
• Collaborated with management or users to develop e - commerce strategies and to integrate these strategies with Web sites.

Web Developer

Confidential, Mesa, AZ

Responsibilities:

• Created PHP script that connect to the Infusionsoft API and displayed data on webform.
• Programmed in php and used jquery to create credit cards processing script and Infusionsoft API
• Used the wordpress api to begin a starter wordpress plugin that pulled in all Infusionsoft forms associated with a particular account and allowed the forms to be edited

Technical Support Specialist

Confidential, Phoenix, AZ

Responsibilities:

• Answered inbound calls from Que, made callbacks, enter data in ticketing system describing networking solutions.
• Troubleshot printers, computers, networks, credit card software remotely, achieving lowest escalation rate by 5% among peers.
• Successful advised clients and walkthrough solutions via phone and remote desktop software, resolving 85% of issues within 7 minutes or less.

Computer Build Technician

Confidential, Phoenix, AZ

Responsibilities:

• Built various computer systems from company specification
• Troubleshot build issues by testing failing components to determine hardware software malfunctions
• Installed micro ATX up to server motherboards; seated power supplies, memory, CPU’s, network, raid cards, video, HDD & SSD
• Ensured proper cabling to maximize air flow
• Documented all processes conducted in assembly for quality control inspectrions

Trainee

Confidential, Phoenix, AZ

Responsibilities:

• Completed a visual studio 2013 walkthrough project for wing tip toys application
• Establish website using C#, connect to SQL Server database, use of MVC project template
• User of virtualtestout.com and set up virtual environments with Windows server 2008

IT Consultant

Confidential, Alexandria, LA

Responsibilities:

• Managed project execution to ensure adherence to budget, schedule, and scope
• Monitored or track project milestones and deliverables
• Conferred with project personnel to identify and resolve problems
• Submitted project deliverables, ensuring adherence to quality standards
• Experienced with: FTP, Web Hosting, PM software Collabtiv, Domain transfer, PHP Web Programming
• Used Visual Web Developer 2005 and 2008 to create a web application to process day care registration with C# and ASP.net template and SQL Server database controls
• Created web crawler with Python that crawled web and parsed html documents using Ubuntu OS

Technical Support Specialist

Confidential, Alexandria, LA

Responsibilities:

• Entered commands and observe system functioning to verify correct operations and detect errors
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Installed and performed minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
• Referred major hardware or software problems or defective products to vendors or technicians for service
• Experience with: Crossloop Help desk software, Microsoft Office software, Virus scanning software, Wireless network troubleshooting, Web Development PHP programming