SUMMARY:

• Over 25 years of experience in Hospitality, Telecom and IT Industries. Strong software development, architecture, leadership, project management and communication skills, combined with a talent for effective decision making and accelerated solutions delivery.
• Acts as lead technical resource for all projects liaising effectively with business users, technology teams and end users.
• Extensive experience in managing resources, on - site vendor teams, vendor engagements, T&M and SOWs.
• Travel with business team and provide technical support and help to roll out the applications to new hotels, collect feedback, enhance and improve performance and usability.
• Expert in implementing agile and scrum methodologies throughout the project lifecycle.
• Manages offshore development & support teams.
• Creative and logical problem solver who is proactive in risk identification and mitigation.
• Coaches and mentors team members to achieve maximum productivity.

TECHNICAL EXPERTISE:

• Azure Cloud Technologies, Cosmos DB, Redis, PaaS, SaaS, AAD, App Services, TFS & Azure DevOps. Microsoft .NET Core2.1, MVC, C#, VB.NET, ADO.NET, XML, JSON, Node JS, Angular 5.0, ASP.NET 2.0, jQuery, WCF, Web API, Visual Studio 2017.
• Mobile iOS Application Development using XCode, Objective-C, Swift.
• Mobile Android Application Development using Android studio, Java & Firebase Crashlytics.
• Microsoft SQL Server 2008 R2, 2014: Database designing, writing and optimizing stored procedures, indexes, database management, creating SSRS Reports & SSIS packages.
• Windows Servers 2008, 2012 Server management.
• Oracle 11g, writing stored procedures in packages, PL/SQL.
• Worked on Informatica Power Center tool - Source Analyzer, Data warehousing designer, Mapping & Mapplet Designer, Transformation Designer and created ETL process.
• Expert in Oracle Hospitality for Hotels (OPERA). Frontend features & database schema, Oracle OWS services.
• Expert on Hospitality Technology Next Generation (HTNG) APIs.
• Machine Learning, Data Since, AI, Pattern detection, Big Data Analytics & R - Language.
• Integration of Google Analytics, Google Places API, Google Maps API.

PROFESSIONAL EXPERIENCE:

Confidential, Chantilly, VA

Senior Analyst, Application Development

Responsibilities:

• Architect & Tech Lead provide coding standards, best practices, develop POCs and code reviews, managed offshore teams and conducted team performance reviews.
• Executed Agile development, daily Scrum calls, Sprint planning and Sprint review meetings.
• A complete re-write in ASP.net Core 2.1, Node JS, Angular 5.0, Web API, jQuery, HTML5 and EF Core 2.1
• Designed database in SQL server 2014, written complex stored procedures, SSRS Reports, SSIS packages, SQL Jobs scheduling.
• Designed a SMS Text messaging system (SMS Gateway) and integrated with two-way messaging service to automatically update requests.
• Used log4net and Serilog frameworks for application logging.
• Guest Check-in / Check-out, integration with Opera PMS.
• Created REST APIs, Consume XML, JSON formats, used SOAP UI and postman tools to test APIs.
• Azure Active Directory for authentication, Cosmos DB for caching and Redis for session management.
• Azure SQL Server for cloud version, Azure Bus services to access on-premise hosted PMS Service.
• Azure DevOps for source control and project management.
• Setup and Manage Azure environment, firewall, VMs, code deployments and logs analysis.
• Implemented data encryption for sensitive database table columns.
• Assisted security team with PEN tests, audits, develop GDPR and data breach recovery plan documents.
• Product is being used by Luxury hotel brands, integrated with multiple third-party products & services to increase product’s value. Saves millions of dollars yearly in hotel operations worldwide.
• Lead change management, responsible for the deployment and release strategies, helped teams with postproduction support and user feedback prioritization.
• Deployed in multiple regions and integrated with region specific vendors and content providers for TV, InRoom tablets.
• Developed interactive voice response (IVR) systems, POCs for Google Home and Alexa integration.
• Integrated with Opera Sales & catering, House keeping, room status updates, status and guest ps.
• Events, Conferences and functions are managed in the system. Event coordinators can create requests through customer facing site from anywhere and chat with royal service agents. Chat functionality implemented with SignalR framework.

Environment: C#/MVC, Web API, .NET Core 2.1, Visual Studio 2017, SQL Server 2014, Angular 5.0, Node Js, DevOps, Microsoft Azure, TFS, DevOps and SignalR

Confidential

Responsibilities:

• Used XCode 10 and Objective-C / Swift 3.0 for iOS, Android Studio and Java for Android.
• Implemented NTLM libraries to authentication and authorization with On-premise and Azure AD.
• Developed custom Web API to call APNS Services to send push notifications to iOS users.
• Created a monitoring service to automate notifications to users regard less of requesting source using SQL Service broker.
• Google Firebase and Crashlytics used for collecting device info, logs and messaging features to communicate among smart phone users.
• Create requests, attach pictures, voice memos and files. All attachments are accessible to Web and mobile users.
• MVC Web APIs built to integrate with Royal Service application backend to pull requests and update.
• Used SQLite mobile database to cache requests, teams, departments and guest information. Also used for offline request creation. used in XCode to authenticate users with on-premise AD.

Environment: XCode 10, Objective-C, Swift 3.0, SQLite, Android Studio, Java, .NET MVC Web API, C#.NET, Visual Studio 2017, SQL Server 2014, Microsoft Azure, TFS, DevOps.

Confidential

Responsibilities:

• Managed Business and technical requirement with Developers, Business Analysts and QA team.
• Developed using Asp.NET 2.0, C#, WCF Services, RESTful APIs and SQL Server 2014.
• Designed database, created stored procedures, indexes and monitored performance and SQL Query tuning.
• Lead the Offshore development team members and conducted daily calls.
• Integrated Google Places Api to get updated info on local restaurants and events to provide up to date information to hotel concierge.
• Integrated Google Maps Api with email templates to provide guests with directions to local attractions.
• Created SQL Server SSIS Packages to send out automated workflow emails to hotel staff.
• Set up SQL Server reporting services, developed SSRS Reports and automated delivery of contingency reports.
• Ability to Import/export vendors, restaurants and local events into the system from 3rd party databases.
• Vendor ranking algorithms implemented based on Guest feedback.
• Integrated OPERA Guest profiles and reservation information.
• Custom Web APIs developed using LDAP queries on Active Directory to deliver Single Sign-On functionality.

Environment: Visual Studio 2015, .NET Framework 4.6, Asp.NET, WCF, SQL Server 2014, jQuery, XML.

Confidential

Responsibilities:

• Managed the project with a on-site team lead and Off-shore development team.
• Oversee application design and development in Asp.NET MVC 5.0, C#, Web API 2.2 and SQL Server 2014.
• Custom templates and elements created using Umbraco CMS to provide personalized email communication to guests related to their upcoming reservations.
• Integrated with OPERA PMS Web Services to get guest reservations, scheduled windows services to send pre-arrival emails.
• Integrated with all guest service applications in the company.

Confidential

Responsibilities:

• Application designed and developed in Asp.NET 2.0, C#.NET, Web Services and SQL Server 2008 R2 and XML.
• User friendly GUI created using jQuery library to drag and drop objects to create floor plans.
• Added features like guest profiles management, menu updates and table management.
• Developed RESTful Web API services to local vendors to book restaurant reservations through third party sites.
• Experienced with OAuth2 authentication in web API and configured to avoid unauthorized user access to the application.

Confidential, TX

Architect

Responsibilities:

• Executed multiple projects, led onsite and offshore technical teams.
• Worked closely with business analysts and executives to achieve project goals and able to deliver high quality products.
• Involved in design & development of business-critical applications in Microsoft .NET Technology.
• Expert in database design, writing complex business logics in stored procedures.
• Experienced in SQL server database administration.
• Involved in client meetings to gather requirements, Design and Architect the application.
• Used ASP.NET 2.0, C#.NET and WSE 3.0 for hosting and consuming Web Services.
• Used Microsoft Enterprise Library 3.0, Oracle 8 Database.
• Wrote ORACLE database Packages, Stored procedures and Functions.
• Wrote a custom block to Manage Session in Oracle database.
• Created Security Assertion Policy for securing Web Services and consuming third-party services.
• Used SMTP to email customers after creating successful orders and enrollments into One Bill. Used XML and XSLT for formatting email letters.
• Communicated to DIRECTV Web Services. Used XPathDocument, XmlTextReader and XmlDocument on a case by case basis to process web service responses.
• Used XPathExpressions, XQueries and Regular Expression.
• Logged all Input and Output xmls for each external Web Service calls to track time taken for each call, to verify the xml data for any debugging offline and Resolving customer complaints.
• Developers can View Application Error Logs by running a report by giving many parameters to monitor systems at real time and minimize the downtime of the application.
• Used Typed Datasets, Data Readers and XML to send and receive data from database.
• Used Async Calls to make the user experience better.
• Used ASP.NET AJAX Extensions 1.0 and AJAX Control Kit from Microsoft.

Environment: Visual Studio 2008, Framework 2.0, WSE 3.0, Enterprise Library 3.0, Oracle 8, Windows 2003 Servers, NUnit, ASP.NET AJAX Extensions 1.0, AJAX Control Kit.

Confidential, TX

Architect & Senior Software Engineer

Responsibilities:

• Lead Architect, designed & developed web applications.
• Managed offshore teams.
• Used Visio for UML Class Diagrams, Sequence Diagrams, State Charts and Use Cases for OOD.
• Used ADO.NET, Datasets to connect back-end database.
• Used Crystal Reports to build all reports.
• Designed and administered Ms-SQL Server 2000.
• Programmed Stored Procedures and Views in SQL Server.

Environment: VS .NET, ASP.NET, ADO.NET, C#.NET, VB.NET, IIS 5.0, UML, Visio’02, Crystal Reports 8.5 and MS-SQL Server2000.