SUMMARY:

I have been working professionally in the IT department of businesses for over 20 years. During that time, I have gained the technical skills necessary to develop and maintain database applications and reports for businesses in the following industries: call centers (healthcare), law (foreclosures, bankruptcies), insurance (property, auto), hospitality (hotels), criminal justice, banking, and civil engineering fabrication.

PROFESSIONAL EXPERIENCE:

Confidential, Seymour, Tennessee

Report Developer

Responsibilities:

• Temporary remote job
• Developed new reports in SQL Server Reporting Services (SSRS)

Technologies/Software Used: C#.Net, ASP.Net, MS Visual Studio 2017, MS SQL Server 2016, SQL Server Reporting Services (SSRS), IIS, Bootstrap

Confidential, Delray Beach, FL

Report Developer and Database Application Developer

Responsibilities:

• Maintained and enhanced existing reports in Crystal Reports XI, convert them to SSRS.
• Developed new reports in SQL Server Reporting Services (SSRS) - from simple reports that read related tables to complex “number crunching” reports using complex and dynamic SQL queries in stored procedures. I have developed over a 500 reports in 7 years.
• Developed and maintained ASP.Net web portal to allow secure access to SSRS reports for clients and internal company managers.
• D eveloped a website for employees to enroll in benefits .
• Developed an enterprise wide application for the company’s daily operations titled “Focus on the Call” (because it’s a call center)
• D eveloped a website for the company’s annual user conference.
• D eveloped a points system for the telephone agents.
• Developed and maintain automated database server backup and restore plan for production and backup server using custom SQL stored procedures.
• Performed various data cleanup and conversions (ETL) for warehousing.

Technologies/Software Used: C#.Net, ASP.Net, MS Visual Studio 2017, MS SQL Server 2016, SQL Server Reporting Services (SSRS), IIS, Bootstrap, Crystal Reports, Jira

Confidential, Fort Lauderdale, FL

Software Developer and Report Developer

Responsibilities:

• Converted and enhanced in-house software (Case Management System) which manages and documents the progression of law cases for foreclosures and bankruptcies from Delphi 7 to ASP/C#.NET
• Provided custom reports to business units as needed using SSRS.
• Operated document system (ActiveDocs) which merges data into official documents for courts.

Technologies/Software Used: C#.Net, ASP.Net, Classic ASP, Delphi 7, Macromedia Dreamweaver, JavaScript, MS Visual Studio, Team Foundation Server, MS SQL Server 2008 R2, SQL Server Reporting Services, XML, ActiveDocs.

Confidential, Tampa, FL

Software Developer

Responsibilities:

• Programmed software interface into existing hotel property management application to process credit card transactions with a reader and pin entry device.
• T ested the system for certification, and documented it for users.
• D eveloped a central reservation system application and an application to synchronize hotel data with the property management application via internet.

Technologies/Software Used: Clarion, Sybase SQL Anywhere, XML, HTTP Sockets.

Confidential, Fort Lauderdale, FL

Software Developer

Responsibilities:

• Maintained and enhanced software (Claims Management System) which manages insurance claims for major insurance companies. Insurance industries included general liability, construction defects, medical malpractice, automotive, property damage, and worker's compensation.
• M aintained and enhanced a time and billing application.

Technologies/Software Used: C#.Net, ASP.Net, JavaScript, MS Visual Studio, MS SQL Server, Crystal Reports, CodeSmith, Clarion.

Confidential, Dallas, TX

Software Developer

Responsibilities:

• Maintained and enhanced payroll, time and attendance, budgeting, revenue, and profit software (Watson) for the hospitality industry.
• Developed accounting software (Great Plains) interface.

Technologies/Software Used: Java2, JSP, Servlets, JavaScript, JSTL, DHTML, XML, CVS, IntelliJ, Apache Tomcat and Struts, MS SQL Server, Clarion, Great Plains.

Confidential, Port Allen, LA

Programmer/Analyst

Responsibilities:

• Lead programmer of court software for criminal justice administrations throughout Louisiana, Mississippi, and Arkansas.
• Network Administrator.

Technologies/Software Used: Clarion, MS SQL Server, WindowsNT Server.

Confidential, Baton Rouge, LA

Vice President, Software Developer

Responsibilities:

• Designed, programmed, implemented, and maintained software to record daily business transactions at 45 branch office locations of check cashing/payday loans.
• Provided training and technical support to branch managers for the software.
• Assisted branch managers to balance out financial figures correctly at the end of the business day.
• Imported business transaction data from branches into the corporate accounting system.
• Provided business reports to upper management.
• Served as branch manager from 1/96 through 11/96.

Technologies/Software Used: MS Visual Basic 6, MS Access, MS Excel, Peachtree, Solomon, Crystal Reports.